Credit card users can't get credits for Paze purchases
15 posts across 2 communities in the last 30 days; 93% from r/CreditCards.
“Were they able to help? A lot of representatives I talked to didn’t even know what the Paze promo was [re: Not received Paze credits even after 2 months, anyone else facing the same?]”
“I did not unfortunately. $30 isnt worth it to me to do a chargeback but just annoying”
“Citi is absolute trash. Currently have 2 inquiries with Chase open. Citi told me to contact Paze. But it's impossible to do so. I guess I am just eating the amount left”
Users are frustrated with delays and inconsistencies in receiving credits from Paze, a gift card platform. Some report credits taking weeks to post, while others see changes in reload limits (from 3x daily to single-use). Users also mention random credit posting times and different speeds based on card type.
SOURCES (60)
“I was not getting Paze credits for my US Banks cards while other banks cards posted them within a week or two so I stopped using the US Bank cards for the Paze offer but today I see 4 Paze credits on 2 separate cards…”
“Were they able to help? A lot of representatives I talked to didn’t even know what the Paze promo was [re: Not received Paze credits even after 2 months, anyone else facing the same?]”
“Did WF ever post? I’m still waiting for credit from 9/9. [re: Paze Credits Not Posted Yet?]”
“Did the credits ever show up on your account? Mine didn’t. Still waiting. [re: Paze Sept 10th cutoff for $10 credits: authorized date vs cleared date. Play it safe and cutoff Sept 7th?]”
“I haven’t received my credit from 9/9 yet. It’s now been over a month. I’ve contacted paze and they said contact your bank or credit card company because They are only the payment processor. I contacted my bank Wells Fargo at least 4 times in the past 2 weeks and they gave me the run around. Told me to contact Paze, first call. Twice after, the opened dispute claims against 2 different merchants. Which I called and closed. The 4th time, I got a semi-useful answer that they would open a Bonus off”
“Same. They better not claw back these credits. Haha. But it seems like maybe it's not just with boa, someone else said they got the double credits too on their chase card. Lol [re: Paze Credits - Datapoints & Next Steps]”
“Update 10/9/2026: I have received all the statement credit. [re: USB DebitCard: I have only received $80 in statement credits out of the $100 Paze offer]”
“Update 10/9/2026: I have received all the statement credit. [re: USB DebitCard: I have only received $80 in statement credits out of the $100 Paze offer]”
“I received it but it took me about a week after the purchase. [re: US Bank Debit Card Paze Credits]”
“Same for me as kafemane. It’s not USB overall — I have USB credit cards where the credits posted quickly — just the debit card. Good luck. [re: US Bank Debit Card Paze Credits]”
“I still haven't seen credits from my ten transactions on the 10th. Any idea if I should contact Paze or Chase? I really don't want to do either.”
“Any success yet? What vendor was it with? On my WF card I bought 7x Dunkin and 3x Dominos. I got 7 credits so I'm presuming its the Dunkin. Frustrating.”
“Yes, my last 3 credits did eventually come through. The last batch came in 5 days after the majority of the credits being issued.”
“Has everyone received all of their Paze credits - or are some still waiting on credits? My Chase, Capital One, and U.S. Bank credit cards have all received the credits in full, but my U.S. Bank debit card has not. On the U.S. Bank debit card, I made 10 qualifying purchases, but I’ve only received credits for 6 of them, so I’m missing 4. What’s strange is that I can’t find any rhyme or reason for which purchases were credited. Here’s how the 10 debit-card purchases broke down: September 4: 4 purc”
“Has everyone received all of their Paze credits - or are some still waiting on credits? My Chase, Capital One, and U.S. Bank credit cards have all received the credits in full, but my U.S. Bank debit card has not. On the U.S. Bank debit card, I made 10 qualifying purchases, but I’ve only received credits for 6 of them, so I’m missing 4. What’s strange is that I can’t find any rhyme or reason for which purchases were credited. Here’s how the 10 debit-card purchases broke down: September 4: 4 purc”
“Has everyone received all of their Paze credits - or are some still waiting on credits? My Chase, Capital One, and U.S. Bank credit cards have all received the credits in full, but my U.S. Bank debit card has not. On the U.S. Bank debit card, I made 10 qualifying purchases, but I’ve only received credits for 6 of them, so I’m missing 4. What’s strange is that I can’t find any rhyme or reason for which purchases were credited. Here’s how the 10 debit-card purchases broke down: September 4: 4 purc”
“I hear that Legora is moving to a consumption based model and charging like a dollar or two per "credit." But I have not heard what a credit is or how it's measured. Does anyone know what the heck is a credit? submitted by /u/hearsay_and_heresy [link] [comments]”
“Still waiting on 9/23 for 10x transactions on 9/10 (posted on 9/13) on Chase SW Premier...”
“I just got the credits on my two Chase cards this morning. Funny, the charges were made on Sept 8 and the credits dated Sept 10, even though I just got them today (Sept 23). Could be because Sept 10 was the last day of the promo, but wow, took over 2 weeks.”
“I did not unfortunately. $30 isnt worth it to me to do a chargeback but just annoying”
“Cap1 here. Savor1 Silver1 20 transactions with D’D gift cards All credited last week”
“I’m in a similar situation, 9/9 and 9/10 charges, 11 transactions haven’t credit yet, but when you go to see the points of it, it shows PAZE 10X Points Offer, so I know it’s coded for the $10 credit, but those haven’t been credited. These all did post 9/12-9/13, so I’m wondering what’s going on too.”
“Im waiting to receive credit from dunkin donuts made on my amazon card and from united purchases made on my sapphire preferred card”
“Same here been a while and they usually come in quick. Won’t be surprised if I don’t get them”
“Citi is absolute trash. Currently have 2 inquiries with Chase open. Citi told me to contact Paze. But it's impossible to do so. I guess I am just eating the amount left”
“Had all my credits 2 to 3 days after the charge posted, and I had no issues whatsoever with both of my cards. BofA.”
“Citi provided all the credits within a couple of days. Still waiting for Chase.”
“Chase has been slow for me. Still waiting on 2 credits on my prime Visa. US Bank and C1 were the best for me”
“Has anyone received Chase paze credits for purchases that were on 09/09 and posted days later? submitted by /u/Additional_Ad_9992 [link] [comments]”
“I was told to allow 2 statements to generate and then the credits should post within the cycle after that. It's been over 10 weeks for me.”
“I'm still waiting on 2 $10 Newegg credits on Chase. They were made via Paze and posted on the 10th. I think they should come in the next week.”
“I think this was GS’s first retail credit card so from an infrastructure standpoint I don’t think they were setup for success. If a bank like capital one took on a Google card or Apple Card I’m sure they could make it make sense.”
“Same issue for me - only transactions with Capital One. No issues with my Chase transactions. No one at Capital One customer service even has any idea what Paze is”
“Same issue for me - only transactions with Capital One. No issues with my Chase transactions. No one at Capital One customer service even has any idea what Paze is”
“BofA took the longest for me. I just received rhe last of them right before I posted this thread.”
“Yes, between my wife and me we have 5 USB cards. She got hers very quickly, but I had some take nearly 2 weeks. Citi was 1 week.”
“Chase took 7-10 days for all of my Chase cards. My mom said hers took over 2 weeks for her Chase Amazon.”
“My debits were all made on 9/4 and didn’t post until 9/8. I got all of the credits on 9/14.”
“Has anyone not gotten the Paze credit for Clover purchases? Bought items using Clover, Newegg, and Domino's on the 7th but only received 2 $10 credits back on the 15th. All using Capital One Savor. submitted by /u/aikiteresa [link] [comments]”
“Did the debit card transactions code as “Paze”? All of my credit card transactions have the Method as “Online, mail, or phone Paze” but the debit card transactions just show as “Online, mail, or phone””
“The neat part is that paze IS the banks. All the participating banks co-own it along with zelle.”
“I got my first 3 transaction from chase freedom flex post the credits just a couple of days after making them. The remaining 7 and the 5 I made from bofa ccr have yet to post the credits”
“DOC confirmed it should be transaction date not post date (if you saw the green banner you should be good to go) https://www.doctorofcredit.com/paze-get-free-100-back-per-card-10-x-10/”
“I just spoke to Chase cards. The girl said that it will go by posting date; although she didnt seem very smart. I made a TON of purchases on 9/8. NONE of them have posted. However purchases from other vendors (like costco for example) made on 9/9 posted on 9/10. I think there is some issue with paze and last minute volume which is going to screw us.”
“None of my citi credit cards ever showed up on paze .... its to late now but capital one was amazing”
“I am SO mad at myself for not thinking about this sooner, I would have been able to get Dunkin for life essentially! Now I am too scared to process 10s of transactions on various CC because of this issue with the possible posting date being tomorrow. Their terms state "pend $10 or more in a single transaction that is approved (a “Qualifying Purchase”), as determined by the authorization date or the clearing date, depending on the payment network..." so the OR is promising, because it a”
“https://www.reddit.com/r/CreditCards/comments/1wcrj93/paze_transactions_count_today_sep_10_source/ - seems like transaction date is fine.”
“Paze credits can take up to two weeks to distribute and you’re worried that they didn’t show up the same day that the transactions posted”
“It's not yet clear whether they will go by posting date or by authorization date. So, AFAIK the safe period for creditable purchases likely ended Sept 8th (or 7th depending on how risk averse a person might be).”
“Is it too late to make Paze transactions on September 10th and get the $10 credit? submitted by /u/Soft_Vegetable420 [link] [comments]”
“I was thinking of doing this but concern is it might not be acknowledged as the transaction date until the day you pick up. It's similar to my newegg concern where transaction date won't appear until the date items are shipped”
“I just heard about the paze thing today where you spend $10 and get a $10 credit. I made 3 purchases before reading something about the post date. Anyone have any idea if you only get the credit depending on the day your payment is cleared? Not sure if my purchases will clear before end of day tomorrow submitted by /u/Silly_Employment7993 [link] [comments]”
“Might not because today is the first business day since the 6th. All of mine took 3-5 days to post and then a week or two later for the credit.”
“Only a couple days left before this promotion ends and I'm sure a lot of us are also scrambling to use some last-minute purchases to get all the credits. Here's my question, I've made multiple purchases in the past week and a lot from new egg, Domino's, Duncan, and now some clover restaurants. All of those transactions are still labeled as pending and my question is once they are posted, will it show that it's posted on that date that I actually made the transaction or should”
“I haven't had any paze credits post for transactions made since Aug 27. Did they pull the promo early (even though it shows up as a banner when I make a purchase)? I would hate to be stuck with all these dunkin gift cards for no money :( submitted by /u/TheGoodBunny [link] [comments]”