Google Ads Users See Unexpected Account Charges
11 posts across 4 communities in the last 60 days; 64% from r/googleads.
“Hi, My Google Local Services Ads account and my Google Ads account have both been suspended under the Your account violated the Local Services Ads - Circumventing systems - Monetization abuse policy. Does that mean there is a problem with the local service ads and not the google…”
“Anyone have issues with this before? I can’t believe I’m 6 years into my Google Ads career and still experiencing things like this. I have a seasoned account with search campaigns (running consistently for over 2 years) spending ~$1-1.5k daily. Just last week I was running 2…”
“Around midnight two campaigns appeared in our Google Ads account that we never created, with daily budgets of £15,000 and £5,000. Google's security alert only arrived the next evening. We reported it through Google's compromised account form. The account was suspended and since…”
Multiple users report unexpected charges and account suspensions due to unauthorized campaigns created within their Google Ads accounts. They describe difficulty resolving the issues with Google's appeals process.
SOURCES (15)
“Around midnight two campaigns appeared in our Google Ads account that we never created, with daily budgets of £15,000 and £5,000. Google's security alert only arrived the next evening. We reported it through Google's compromised account form. The account was suspended and since then there's…”
“Hi, My Google Local Services Ads account and my Google Ads account have both been suspended under the Your account violated the Local Services Ads - Circumventing systems - Monetization abuse policy. Does that mean there is a problem with the local service ads and not the google ads? Before anyone suggests that I may have multiple accounts, I do not have any other account, nor ever used any other one. No leads disputes, no telephone redirects. I have used google ads for nearly 3 years now. Befor”
“Google has paused my ads account and is demanding a large payment of $428 before allowing my ads to start again. We have been running video and demand gen ads for 6 months, there has never been a delayed payment, they have our credit card and we have been verified. There are no policy issues and the ads that have been running are similar, for a not for profit tourism organization. Nothing is being sold or should be controversial. Any thoughts and ways to appeal this? We are not going to pay for”
“What google advisor said: I was able to look up the exact payment history on your account. Here are the details of the declined payments that occurred recently: September 13, 2026: An automatic threshold charge of $XXX.00 USD on your Visa ending in XXXX was declined. September 15, 2026: Another automatic threshold charge of $XXX.00 USD on your Visa ending in XXXX was declined. September 22, 2026: An automatic threshold charge of $XXX.00 USD on your American Express ending in XXXX was declined. W”
“I’m hoping someone who has dealt with Google Ads suspensions/Advertiser Verification can give me another perspective because we’ve been stuck in a verification loop and I’m running out of ideas. I work for a digital marketing agency managing Google Ads for a residential rental property in the US. The agency and client/property are located in different states. Here’s the situation: The Google Ads account was relatively new, as was the property website. Shortly after launch, the account was suspen”
“We had an ad account for a few years. Last year it was hacked and someone ran ads with photos that weren’t ours. In turn it had spent a fair amount of money, so I canceled the payment (PayPal) and filed through them to get most of the money back. The account wouldn’t refund 38.21 so I left it alone, this is when ads manager permanently disabled my account. Now willing to pay the balance there is no way to reinstate the account. Can anyone help with how to get over this ? submitted by”
“Anyone have issues with this before? I can’t believe I’m 6 years into my Google Ads career and still experiencing things like this. I have a seasoned account with search campaigns (running consistently for over 2 years) spending ~$1-1.5k daily. Just last week I was running 2 campaigns and spent $17.1k profitably. Now today nothing. Here’s the thing, I’m no newbie to Google Ads. I wish there was some error, suspension, violation, scheduling mishap… anything to explain this. There’s nothing at all”
“Hi Guys, Need some advice, as the title says my account got compromised after I was going through business bank account this morning and saw an unusually high charge. Logged into the account to find some filthy bastards had loaded 5-6 scam campaigns with $1k + daily budgets. Immediately called Microsoft and did the password change etc added MFA on top of my email code and they have set the account to inactive while they investigate. We have been with Microsoft Ads for at least 4 years and never”
“Hi everyone, I’m looking for advice from people who have dealt with a similar Google Ads suspension. Several years ago, around 4–5 years back, I had a Google Ads account that I personally was barely using. At the time, I had very little knowledge about Google Ads and how seriously Google treats account ownership and policy violations. A friend/acquaintance of mine had his own Google Ads account suspended and asked me whether he could use my Google Ads account to run ads. I was naive and agreed.”
“Anyone seeing a ridiculous increase in spend ? We have 4 accounts where 3 are performing “normal” even though the ROAS for last 2 weeks was higher than the target, however for last 30 days it was below the target, so we decided not to do any budget or bid changes. We usually have a much higher budget set than we actual spend to allow on over performance to scale more, it looks like that’s not a good idea anymore. From one of these 3 accounts we did see a much more aggressive spend on some days b”
“Hi all, I’m absolutely losing my mind and don’t know what to do. I have my google ads account on autopilot — set it and forget it. Last month I decided to login since it had been a while and saw that my account had been suspended. I saw a campaign that I did not recognize with an ad spend set at $2500/day. It racked up about $1400 in charges before my account was suspended. It was suspended for a couple of months before I noticed it. I’ve tried appealing and explaining that it was fraudulent act”
“(genuine post but summarised by AI) TLDR: Account suspended for Misrepresentation because the verified disclosure defaulted to our agency name instead of the client's. When we try to reset verification and select "Another organisation's legal name" , a UI bug instantly skips the client input fields and marks verification "Complete" under our agency name again. Support keeps sending automated rejection macros. Seeking any known workarounds or internal escalation paths.”
“As the title says. I’ve been changed for ‘off site ad’ but I haven’t used any form of ads. Can anyone tell me what’s going on? Many thanks submitted by /u/lavenderhaze010 [link] [comments]”
“In 2019 my Google ads account was hacked. Someone created an AdWords campaign that circumvented a certain policy and my account was suspended. I only recently logged in a couple years back to notice this, I had barely used it previously for the exception of some website traffic and gaming promotion. The worst part about it was that the person also racked up a 500 dollar account charge for the adwords campaign. I had submitted a repeal a couple years back twice but I never heard anything back fro”