CapCut Hid Background Removal Behind a Paywall
Users are reporting significant issues with CapCut, including project loss, disappearing features (like text-to-speech and background removal), account sign-out problems, templates failing to load, and a general sense of instability. These problems disrupt the editing workflow and frustrate users.
SOURCES (60)
“[CapCut] ★★★ 3/5 (v19.0.0) — Я даю вам три звезды потому что во первый много чего стало за эти алмазики (платно) и теперь вообще не удобно нечего монтировать, хорошо что сейчас хоть корзина стала открываться, на этом спасибо, но вап же очень не удобно что…”
“[CapCut] ★ 1/5 (v19.0.0) — i’ve been using this app for five years— before capcut pro, and before templates. i have been watching this app’s downfall for a long, long time. why is it that every time i open the app, there are less and less free features? i have used a feature before and literally the next day it’s behind a paywall. i barely use this app anymore because you’ve left me with almost nothing. people who can’t afford your stupid subscription (which is extremely overpriced, by the way)”
[CapCut] ★★★ 3/5 (v19.0.0) — I really wish CapCut give a free pro
“[CapCut] ★★★ 3/5 (v19.0.0) — CapCut is good but it just runs so slow and EVERYTHING is premium. But other than that the app is super easy to use and it’s very good for beginner editors, I’ve been editing on CapCut for over 3-4 years and it’s the best app I’ve used so far.”
“[CapCut] ★★★ 3/5 (v19.0.0) — It’s good snd it’s nice to use but it has a bunch of bugs and not to mention a lot of animation things use the pro feature meaing it’s pretty difficult for people who don’t have that kind of money to make cool fancy edits. Honestly I think it’s fine. I give it a 6.5/10”
“[CapCut] ★★ 2/5 (v19.0.0) — So I have been using CapCut for lots of years and I need a new update because I keep trying to look for text to speech but can not find please fix this issue”
“[CapCut] ★★ 2/5 (v18.9.0) — I put 5 stars for everyone to see, literally this morning I checked on CapCut and every single one of my edits are gone, even 3 of them that I worked almost 20 hours on just because I have to find the clips, 26 is the worst year and I hope this thing never happens again because I’m actually mad rn because why even put almost everything P.R.O this is why 2026 is.the.WORST.year.of.my.life.”
“[CapCut] ★★ 2/5 (v18.9.0) — I’ve have been using CapCut for many years and I can confidently say that it is one of the worst, bug filled, laggy editing app you can use. It’s like a game just in development and filled with bugs, but CapCut is a half billion dollar company. Do not buy anything on here, they market as “free” but most of everything you can you is under a pay wall, they don’t even try to hide it. If anyone’s reading this, just use alight motion🙏”
[CapCut] ★★ 2/5 (v18.9.0) — It’s not working at all i click on the app and it’s saying “to many people using” or smt like that i reset my phone so many…
“[CapCut] ★ 1/5 (v18.9.0) — CAPCUT DELETED ALL MY EDITS AMD I DIDNT SAVE ANYTHING AND IT DID IT WITHOUT WARNING”
“[CapCut] ★ 1/5 (v18.9.0) — The app was extremely fine for what I needed it for.. in the beginning. That was until CapCut began to charge everyone for certain features and in some ways, CapCut became slightly unusable. I didn’t use any of these features anymore so I was fine until a few days ago. CapCut added a watermark taking up most of your project that cannot be removed unless paying for pro. The app has become money-hungry and I’m sure many other people already know this. It’s getting insane”
“[CapCut] ★ 1/5 (v18.9.0) — It’s a good app but it’s so so so dumb because every time I try to post a template it ALWAYS mute it due to “ copyright reasons” . IT SUCKS. SO MUCH. YOU CAN’T MAKE ANYTHING FOR A STUPID STUPID REASON. And, the worst part, is that there are no songs to replace it with!!! they do not have even close to any songs!!!!! FIX THIS OR ELSE”
“[CapCut] ★ 1/5 (v18.9.0) — i loved it but until the update came and deleted my progess”
“[CapCut] ★ 1/5 (v18.9.0) — CapCut has become way too expensive for what it offers. The app is overloaded with features, pop-ups, promotions, and constant attempts to sell additional services — even when you already have a paid subscription. The interface feels unnecessarily complicated and cluttered, which makes basic tasks more frustrating than they should be. One of the main reasons I subscribed was access to AI video generation, particularly Seedance 2.5. The model is available in the app, b”
“[CapCut] ★ 1/5 (v18.9.0) — I purchased CapCut yesterday based on how the app and its features were presented. Unfortunately, I could never get it to work the way I expected or the way the features appeared to be described. What made the experience even worse was trying to cancel and request a refund. Instead of providing a clear, simple process, I found myself being sent from one place to another trying to figure out how to cancel and get my money back. Something this basic should not be this d”
“[CapCut] ★ 1/5 (v18.9.0) — I accidentally used a premium feature in my project (30m long project with tons of cuts) and when I went to export it, it said I needed premium because I used the “reduce noise” feature, I have been combing through my video for hours to try and find where I used this so I can turn it off and I still can’t find it despite going through every clip and now I can’t export video and my only option is buying your premium… please add a feature to somehow remove or locate prem”
“[CapCut] ★ 1/5 (v18.9.0) — I did a little rhyme there hehe but I SPEND HOURS WORKING AND EDITING AND I SAVE IT AND WHEN I COME BACK ITS ALL DELAYED AND I HAVE TO DO IT ALL OVER AGAIN IT GETS ME SO FRUSTRATED OH MY GOSH PLEASE FIX THIS FIX THIS FIX THIS FIX THIS FIX THIS YOU GUYS FIX ALL THE OTHER BUGS THE LEAST YOU CSN DO IS FUX THIS ONE”
“[CapCut] ★ 1/5 (v18.9.0) — this is basically garbage so many bugs and you dont even give a proper instruction”
“[CapCut] ★ 1/5 (v18.9.0) — I recently redownloaded your app about a month ago, and I've come to regret it because of how many bugs there are and how greedy this app has become. CapCut used to be known as a free, easy-to-use editing app. That reputation is fading fast. The bugs l've encountered are ridiculous. To start with, when I delete projects, the app tells me they've been moved to the trash and even shows a "View Trash" button. The problem? The button doesn't work because there isn't even”
“[CapCut] ★★ 2/5 (v18.9.0) — I can’t even use the the text to speech feature more than once, horrible fix this app. Also you need premium for EVERYTHING”
“[CapCut] ★★ 2/5 (v18.8.0) — CapCut was much more user-friendly and had more functionality than the desktop app. I’ve been using it for videos for the past few weeks and love it. However, it upgraded tonight and now it matches the PC. Now it’s terrible. Go back to what you had. The PC app is not as friendly as the iOS app. Lost functionality. Harder to use. I’m finding something else.”
“[CapCut] ★★ 2/5 (v18.8.0) — Tbh i hate how u changes everything and most stuff is pro like bro i miss the old times”
“[CapCut] ★★★ 3/5 (v18.8.0) — I use this for fun and with the updates and paywalls added within the past 2 years, it’s ruined features that have used to be free and now causes glitches. I love CapCut and it’s the only thing I know how to use, it being super beginner friendly, but the fact that they keep adding, removing, and insisting on ai instead of actual functionality and creativity, instead of fixing bugs and making it a safe platform.”
“[CapCut] ★ 1/5 (v18.8.0) — I use CapCut everyday but whatever y’all did 6 days ago messed up the software for the app on my computer the auto lyric templates are not there the editing effects are not there and the app is moving slower than usual I’m not feeling this update I create lyric videos using this app and y’all is holding me up from creating fix it or I’ll just find another app and y’all lose a loyal consumer”
“[CapCut] ★★★ 3/5 (v18.8.0) — It’s great but once I had too much projects it started lagging horribly”
“[CapCut] ★ 1/5 (v18.8.0) — capcut why are you deleting and updating things for no reason because features i use the most are disappearing LIKE remove background”
“[CapCut] ★★★ 3/5 (v18.8.0) — Muy buena app para editores principiantes, pero no puede ser que si no tengo espacio y cierro la app para borrar unas cosas para poder terminar de editar me borre todo el proceso que tuve de horas, osea no tiene sentido que me borren todo el puto proceso que tenía sólo por cerrar el app y volver a entrar”
“[CapCut] ★★★ 3/5 (v18.8.0) — aside from a lot of things being behind a paywall nowadays, it’s laggy like i have to close the app and reopen it over and over and it’s taking a lot longer to do simple things while making videos. idk if it’s just be but it’s harder to find the editing features. maybe i memorized and old order but im scrolling around half the time trying to find one thing. it feels like im fighting a bit making videos now.”
“[CapCut] ★ 1/5 (v9.1.0) — If I could give it a 0 star I would. I am so disappointed with this company/app. I use to use it a lot then work slowed so I stopped using it.i was able to start stuff on my phone then go to a computer and finish it. Now I have to pay for 2 subscriptions with it? that is ridiculous. Sad that it’s just about money. Can’t use much on the app unless you pay so much money.”
[CapCut] ★★★ 3/5 (v18.8.0) — Give us back the bg removal PLEASE
“[CapCut] ★ 1/5 (v18.8.0) — Literally doesnt tell you fully which are standard, and also dont get me started on text to speech it sounds so fake and the sound effects they just sound so bad and most of the good effects are standard features which you have to pay for it AND IF YOU USE A EFFECT OR SOUND THAT YOU LIKE AND DONT SEE THE STANDARD FEATURE IF YOU TRY TO RXPORT THEY SUDDENLY TELL YOU YOU ARE USING A STANDARD FEATURE FOR FREE AND THEY DONT EVEN TELL YOU WHICH ONE IS IT AND IT TAKES FOREVER”
“[CapCut] ★★★ 3/5 (v18.8.0) — It won’t let me voice over videos just let me?! And it keeps pausing and deciding to mute my audio so I have to go back to the app and click on the project again just to hear it”
“[CapCut] ★ 1/5 (v18.8.0) — 1 stars it’s so glitchy they keep removing stuff and making stuff pro and it made me lose ALL of my edits it just reseted all of them 0 if i could”
“[CapCut] ★ 1/5 (v18.8.0) — I’m giving this a one star rating because how awful the updates are, because this app is useless that none of us can use any background effects that were previously free, are now being used for standard features This is why I hate this update that the developers of this app is so selfishly greedy who wants more money rather than letting people use it for free effects that are now being used as a paywalls”
“[CapCut] ★★ 2/5 (v18.8.0) — Dear CapCut developers, your app is fantastic! But there's one major problem that ruins your entire app! And there's more than one! One of the problems is paid content, which literally prevents you from doing things you could do without problems before, like properly renting a video. Why have you resorted to banal pity with a subscription and prevented CREATIVE PEOPLE from engaging in creativity, which is manifested through INSPIRATION! Previously, someone could liter”
“[CapCut] ★ 1/5 (v18.8.0) — I’ve been using this app for many many years and wow I’ve seen a drastic change. They used to barely have AI on their app and now everywhere I look AI is Incorporated and you need to pay money to do anything this used to be one of the most popular editing apps and I used to hear people talk about it so highly and I would also but now I can’t even do it because this app has turned incredibly money, hungry and fake this app used to be about creativity and making somethin”
“[CapCut] ★ 1/5 (v18.8.0) — I can’t make any projects even though I already signed in 😡🤬”
“[CapCut] ★ 1/5 (v18.8.0) — CAPCUT I HATE YOU WHY WOULD YOU MAKE MY FAV FILTER PRO NOW I NEED A NEW COLORING BC OF U THIS WAS SUPPOSED TO BE A FREE EDITING APP.”
“[CapCut] ★ 1/5 (v18.8.0) — I came from iMovie to CapCut as it seemed ideal for what I do. The feature set is fantastic however I have spent nearly $200 plus countless hours of troubleshooting and going through every setting and combination of settings possible to no avail. I’ve even had folks who are familiar with both platforms and use shrug it off as they could not figure out why either. I would really like at least a portion of the substantial so my paid for this waste of time back, but I’m s”
“[CapCut] ★ 1/5 (v18.8.0) — Every needs pro and you can’t really create high quality content on there”
“[CapCut] ★★ 2/5 (v18.8.0) — A lot of bugs are still here especially on mobile like the remove background button disappearance and a lot more”
“[CapCut] ★★ 2/5 (v18.8.0) — I used to use this app all the time. But so many things are behind paywalls now and its ANNOYING. I just used the app yesterday but now I dont have a text to speech option.”
[CapCut] ★ 1/5 (v18.8.0) — It keeps kicking me out and EVERYTHING IS PRO.
“[CapCut] ★ 1/5 (v18.8.0) — Here’s the trick. They will market the product to you with certain features then they slowly remove features. They don’t tell you. You’ll discover it randomly when you need the feature. That’s when CapCut tells you to pay more for that feature. They didnt inform you in advance, they didn’t reduce your price and then make the feature à la carte. They sneakingly remove it and if you contact customer service their AI will gas light you. Basically telling you they wo”
“[CapCut] ★ 1/5 (v18.8.0) — My stuff has been under review for 2 days fixxx itttt pleaseeeee”
“[CapCut] ★ 1/5 (v18.7.0) — Все время норм было ,теперь без подписки и шагу не сделать”
[CapCut] ★★ 2/5 (v18.7.0) — GIVE US BACK OUR TEMPLATES PLEASEEEEE! 😭😭😭
“[CapCut] ★★ 2/5 (v18.7.0) — When I used this app for the first time it was great and easy to use. However, I started noticing how more and more of my animations and effects I use for my edits are now having you to pay for Pro to use! The fact that you have to pay isn’t why I gave this bad review-It’s because I can’t even access the animations and effects I’ve been using for so long! Please change this!”
“[CapCut] ★★★ 3/5 (v18.7.0) — i’ve been using capcut for years and i have loved it with all of its tools. but they keep taking away certain aspects and making it premium. the reason i use capcut is because of how easy it is and because it is accessible. taking features away and making them for purchase only is not fun when they were once before free. i talk about the remove bg button specifically. i’m an editor on tiktok and this makes me have to limit some of the things i can do since i am not a”
“[CapCut] ★ 1/5 (v18.7.0) — The option to remove background has completely disappeared for some users, including ones who pay for the app. Ridiculous!!”
“[CapCut] ★ 1/5 (v18.7.0) — So every time I made an edit or used a templates it didn’t work and I’ve tried fixing my phone and it wasn’t the problem”
“[CapCut] ★★★ 3/5 (v18.7.0) — I really like this but when I’m going to use the voice audio it says too many people are using this which I practically WOULDNT understand and waited 2 months until it stopped.”
“[CapCut] ★★★ 3/5 (v18.7.0) — I love CapCut, but sometimes random stuff just be going different places like I tried to remove the background and it wasn’t even there and also it sometimes lacks like like I’m not the best editor and I’m probably doing things wrong but sometimes my whole edit just glitches out of nowhere and I can never get it to be the same again and also something would be pro and then two seconds later it would be standard and that makes me look really mad cause sometimes I have”