ChatGPT Shows One Price Then Charges Another at Checkout
Users are experiencing significant issues with AI subscription tiers, including unexpected pricing discrepancies, feature limitations after downgrading, inability to upgrade, and misleading marketing around feature access. The core pain is a lack of transparency and reliability in the subscription model, leading to frustration and a feeling of being misled about what they're paying for.
SOURCES (60)
“I just tried sending a text and got “You have reached your limit. Try again later.” Whereas the free model I use used to say it’s not operating at full strength (or some similar wording), but it was still available to use in a weaker…”
“Couldn’t bypass this, usually its unlimited for free and just need to change model but this one cannot. submitted by /u/Interesting-Law4653 [link] [comments]”
Upgraded To Pro And Get Hit With "Usage Limit" Error
[ChatGPT] ★ 1/5 (v1.2026.195) — So I don’t like getting plus because it’s a scam because it’s a $19 a month and I don’t like $19 a month and also the image…
“the no full screen ads stance is appreciated, those are why i uninstall most free apps. what's actually broken about the US units part, the conversions or the recommended amounts?”
“Hi, as the title says i can't start the free trial, i keep getting the same error: Can't make the payment. Somebody told me to use paypal but in Italy i can't use it on chatgpt so i tried with a VPN in London and i still get the same erorr, before even logging in my Paypal account submitted by /u/Kooky_Big_4741 [link] [comments]”
[CapCut] ★★★ 3/5 (v18.7.0) — So I bought pro and low it wants me to pay more? Like I’m confused!!! I seriously bought pro now it wants me to buy pro again…
“There is no lifetime plan, and you don't need a paid account to make or sell templates since free users can duplicate everything just fine”
“So like the title says, I've just upgraded from plus to Pro (x5), and I'm not sure how the Sol 5.6 Pro capping/limits work. Because in a day, i used it quite a lot, admittedly (idk, maybe six or seven sessions where it was processing from 60 to 90 mins), after which I got downgraded to mini. Which okay, I understand, but the whole thing is kinda vague. Also, they restricted my Pro access for 24h? What happened to 3 or 5 hour usage windows? I mean, is it normal i got blocked for a whole d”
“I hit my limit using 5.6 sol pro. It gave me the option to buy credits to continue using it, which I did. $100 2500 credits. Pro is still greyed out. Tried signing out and back in, hard refresh and nada. I contacted support (Also AI), and now they are telling me that my workspace has 2,500 credits available, but those credits don't increase or override the included advanced feature usage limit for ChatGPT Business, and I would have to wait till Auguest 8th 2026 Like.. BCH...It states below t”
“Considering getting the $100 Pro Plan and I notice that Sol Pro is limited. My main use is Codex, how much can you get out of it in a session? submitted by /u/Spooknik [link] [comments]”
[ChatGPT] ★ 1/5 (v1.2026.188) — It was fine until I updated. Now it’s buggy, it put a limit on how many photos I can upload in 24 hours, and won’t respond. FIX…
“My question is: if I use 5.5 inside the new app, will I consume token like I do with 5.6? Or still respect the old 5.5 limits? submitted by /u/funandcurios [link] [comments]”
“Is it supposed to be like this? What am I paying for then? Just larger limits? I can't find anything anywhere. No models names anywhere, no buttons to change them. Both in the App in web. submitted by /u/Lexa-Z [link] [comments]”
To go live, bubble says to upgrade, but I have a paid subscription. Is that not good enough? Please help me as soon as possible. Thanks.
When loaded, my app says upgrade to live. I have a paid subscription. Is it not good enough? Please help me as soon as possible. Thank you so much!
“it’s not POS dependent if you are in the sticks. it’s connection dependent. if that’s the case get starlink.”
“I'm 100% with you. I think this sub is misunderstanding that. I paid for extra credits with Anthropic / Claude, I would be furious if those randomly expired... I get like stars at starbucks expiring (I don't agree with it tho), but if you reload your gift card, that should NEVER expire.”
“Hi, I'm just worried about something, I use notion and I was a recent university student so I was able to upgrade to Education plus. But it has been a while since I graduated so I'm a bit worried that when they take back my university email, notion will automatically lock me out of my notion work spaces or at the very least downgrade me to the basic plan. Will that happen? Has this happened to anyone before? I don't want to have to pay for notion plus to get my account back but also”
“I'm so confused rn, because yes, my minutes and GBs roll over to the next month and it's like... normal in my country?? Because yes, you've paid for it, now it's yours. So I agree with person who said that companies do that only because people let them do things like that and take away what was already bought”
“That comparison makes no sense. Comparing credits to the internet, wtf? Last time I checked, your home internet is unlimited, it doesn't run out, so why would I be worried about 'roll over' on an unlimited product?”
“Canadians never got this free until recently. But I noticed this morning the app wasn’t allowing me to do Picture in Picture. I swear I was doing pip last night. Is there something I need to look for in my settings or did YouTube remove it for Canadians again? submitted by /u/Laineyrose [link] [comments]”
[Perplexity] ★ 1/5 (v26.27.0) — We have Perplexity Pro that expires Feb 2027. Cost $200. Perplexity keeps cutting us off insisting we buy more am out of credits. This has happened regularly…
“Very recently I came across this as mentioned by few people. First, try to logging out and login back again. Check whether the subscription is attached to the same account you are tying to upgrade to. This is usually when you have multiple accounts. If your payment or trial shows as active but you are still on the FREE Plan after a few hourss, then it is probably an account sync issue and you will need to contact the OPEN AI support. They will be able to verify whether the subscription was actua”
“Hi, I pay for chat gpt plus with apple subscription and tommorow I am supposed to be charged for gpt plus but I thinking about upgrading to pro 100 usd. What happnes if I get payed already for the 20 Usd price and then I decide to upgrage to pro - will I get proportional refund or how does this work? Also will I get my usage fully reset? Hope I made myself clear - back to codding, thanks :D Thank you submitted by /u/DannyKoll1 [link] [comments]”
[CapCut] ★★★ 3/5 (v18.6.0) — I’ve paid for pro for years and it’s trying to make me re buy it everytime I open the app even though it says clear as day…
[CapCut] ★ 1/5 (v18.6.0) — They have horrible customer service. I keep trying to reach support and I keep getting ai or repeat auto-reply email responses! No one has yet to help…
“https://preview.redd.it/5s5pj914u3dh1.png?width=1342&format=png&auto=webp&s=1ac6c63a116cfef69a749602e1c30694549e085b submitted by /u/HateToSayItBut [link] [comments]”
“Sorry if this is the wrong flair, I wasn’t quite sure where to put this question but I needed a little clarification. I saw a post somewhere else talking about how there is a weekly usage limit now along with the switch to allowing us to select, chat mode or work mode and I wanted to know if that means chat mode has weekly limits now. I’m getting conflicting information. Some people say that it does use up your weekly allowance, except for 5.5 instant, but if you switch to thinking medium or hig”
“Even tho fable is being once again extended for a week it will be gone at some point on subscription plans if anthropic doesnt change its plans”
“Hello! I am wondering if there is a way to download an app that I use online as it is? The creator of it just increased the price to $60 per month up from $10 so I am priced out. There are no other similar apps unfortunately- it's kind of a niche subject. It's now 2x the cost of a premium photoshop monthly subscription for an app nowhere near as powerful. Let me know! submitted by /u/Different_Fix_3629 [link] [comments]”
“Only for the 10 years that MS supports it. You'll need to buy new licensing at the end of that. BOOM SUBSCRIPTION”
[Perplexity] ★ 1/5 (v26.27.0) — I paid for a pro account and it wants to charge me to do things. Why when I have a pro account I can go on Gemini…
“"GPT-5.6 Sol is listed with a 1.05M-token context window and 128K maximum output" That's for the API model. Not available via a normal Plus chat.”
I wanted to try it out, but they wanted to charge me for it.
“I am relatively new to being a subscriber, used the free version for forever. Just started getting the hang of the 5.5 model, and now I think it doesn't "understand me" anymore. Really I just don't understand it anymore. How do I use it? I just want it to help me create some articles and help with my mostly human-interacting job. Sometimes I ask it to help me sift through research, and other times, I just want it to copy a specific style of writing. I used to just paste a doc w”
[Evernote] ★ 1/5 (v11.24.2) — A loyal user but the new limitations and price increase are unsustainable. Looking for alternatives.
[Perplexity] ★★★ 3/5 (v26.26.0) — I can’t believe that I’m being hampered by going through all of my “credits” or whatever it is when I pay for this app. That seriously makes…
“So I was trying out the new Live One voice model, which is fantastic, by the way. After about an hour, I hit the daily limit, which is fine and understandable. The app prompted me to switch over to Live One Mini, so I clicked the button to do that. The problem is that every time I click it, it just opens another instance of the regular Live One voice mode. Then shortly after, I get the same message again saying I’ve reached my limit and need to switch to Live One Mini. So it’s basically stuck in”
“Since when has the memory storage been removed for non-paying users?? Is it gone completely or have they simply moved it within the app again like they did when they removed it from "Personalization" and gave it its own space. Everything I stored seems to be gone and I'd really like to know if that's the new normal unless you're a subscriber. submitted by /u/BellamyGriffin [link] [comments]”
“I tried to look for this offer. But I don't find any details about it. But still I got his offer. Are they offering a new plan to users ? Anyone else got this. submitted by /u/xeneonon [link] [comments]”
“So basically I have the premium subscription thingy and I have the app settings In my system to where it should allow picture in picture but whenever I close the app it doesn't pull up a little window for it, there's just the sound in the background, and I am in the US, is there something wrong with my in-app settings? submitted by /u/Error_The_Stallion [link] [comments]”
“A few weeks ago my pro subscription got cancelled because of some system error on their end and they sent me an apology email with a promo link, it took around 4 days for everything to get sorted out. Instead of just restoring those 4 lost days they gave me a full month of pro for free. Honestly really solid customer support from OpenAI, I appreciate it! https://preview.redd.it/birqt2setvbh1.png?width=1591&format=png&auto=webp&s=a41c99535de09b60d511f54cb96e3a33b0020829 https://previe”
“Every other update, something i used for free is suddenly pro-only. Last week, it was a transition i use constantly, this week export quality got throttled unless you pay plus the watermark games. I edit short video for instagram, nothing intense. i just want to cut, caption, export clean without any disturbances, but the app omg just dont ask. What are some decent alternativs? submitted by /u/Shubham_lu [link] [comments]”
“I was just surprised to see that I have -6 images left for today and have to wait 14 hours for the limit to renew, even though I only generated one image today lol.”
“I'm using GPT Go and sometimes I hit the daily limit but Plus is overkill and expensive for me. I also just recently got a free 6 month GPT go voucher. I plan to create another GPT account to use that voucher so when I hit daily limit on my main account I can switch to it. Is that violated Open AI TOS? Will that get my account banned? submitted by /u/Lust_Republic [link] [comments]”
“Hi, I got GPT Plus a few days ago and I'm not happy with the performance, when I went to cancel my subscription, I get 'Switch to Go for only $8'. If I click on 'Try ChatGPT Go', does it refund the difference between Plus and Go based on my active subscription period? And if not, is it going to charge me $8 on top of what I paid just to downgrade to Go? submitted by /u/SilverBurger [link] [comments]”
“you dont. they have time to time a welcome offers for xx credits/time for free. but if you have already used that, your out of luck unless you make new account.”
[Perplexity] ★ 1/5 (v26.25.0) — Sad to say but i had to cancel. Pro sub 20/month doesn’t give enough benefits and even the 200/month has a cap. This is the world humans…
[Headspace] ★★ 2/5 (v8.21.0) — App was amazing, genuinely amazing. Then they updated it and you have to pay for literally everything… no thank you, especially not the amount they’re asking. Just…
[Evernote] ★★★ 3/5 (v11.20.3) — Great app but the price is 7x what it used to be. I’ve cancelled my subscription and will never subscribe again. There are plenty of apps that…
[ClickUp] ★ 1/5 (v6.8.4) — clickup is an extremely dishonest company. their entire pricing structure is one big bait and switch scheme to try to get you to upgrade. they say pricing…
[Evernote] ★ 1/5 (v11.17.3) — They started charging me for an advanced plan without warning or authorization. They are also hiding the billing page from me so I can’t change my plan.…