Mental Wellness App Broke and Locked Users Out
12 posts across 4 communities since May 2026; 75% from App Store.
“Hmm, I believe I have app update policies configured but it’s been a while; our users are locked out of the App Store and get all apps through company portal. Our biggest security issue we’ve experienced is when new iOS versions come out, you have to approve them in ABM before…”
“After the update I deleted the folder it dropped into my vault, and now the app won't open at all. It launches and immediately closes. Either the update broke it or it can't run without that folder. If you're planning to move or delete it, the app may stop launching. [re…”
“Anyone else having trouble logging into the app, getting stuck in the log in loop ? I’ve updated my ios version, restarted my phone several times, uninstalled and reinstalled the app several times. Been trying for like 2 hrs now.”
Users are experiencing significant technical issues with the app following updates, including being unable to open it, getting stuck in update loops, and losing access to their accounts. These problems render the app unusable and frustrate users who rely on it for mental wellness.
SOURCES (12)
“Hmm, I believe I have app update policies configured but it’s been a while; our users are locked out of the App Store and get all apps through company portal. Our biggest security issue we’ve experienced is when new iOS versions come out, you have…”
“After the update I deleted the folder it dropped into my vault, and now the app won't open at all. It launches and immediately closes. Either the update broke it or it can't run without that folder. If you're planning to move or delete it, the app may stop launching. [re: TaskForge 3.0: a task and calendar app that works directly on your Obsidian vault, now on Windows, with note editing, daily notes and bulk task editing]”
“Anyone else having trouble logging into the app, getting stuck in the log in loop ? I’ve updated my ios version, restarted my phone several times, uninstalled and reinstalled the app several times. Been trying for like 2 hrs now. submitted by /u/Ecstatic_Musician530 [link] [comments]”
“[Calm] ★★★ 3/5 (v6.101.1) — I subscribed with my Apple ID, great promo, some good content. But EVERY TIME I go to log in, it cycles forever and I have to reset my phone to get in to use the app I paid for. I’m sick of it.”
“[Headspace] ★ 1/5 (v8.26.2) — I updated the app & it logged me out. Now no matter how many times I hit forget password, it doesn’t send myself an email. My work covers part of this subscription as a benefit, so I can’t make another account. My work is covering a log in that I can’t even use. This is stressing me out instead of helping. I loved this app, please fix this”
“[Headspace] ★ 1/5 (v8.25.2) — just downloaded. crashes immediately. tried deleting and redownloading. fix yalls app”
[Headspace] ★ 1/5 (v8.25.2) — The app signed me out, and I have been unable to sign back in, giving errors of too many updates. The 45 min sleep casts are not…
“[Calm] ★ 1/5 (v6.100.1) — I’ve enjoyed the Calm app for years but unfortunately since the recent upgrade the app constantly crashes. No help from the support team. Please fix the app”
“[Headspace] ★ 1/5 (v8.15.0) — Yet another stupid app that lets me create an account, then when I try to log in to THE ACCOUNT I JUST CREATED tells me that an account is already associated with my email address. I try resetting the password, it still will not let me log in. So dumb.”
“[Headspace] ★ 1/5 (v8.13.0) — Using app fine for years. Upgraded and it won’t open. Annoying.”
“[Headspace] ★ 1/5 (v8.13.0) — I went to open this paid app. It told me I must update and sent me to the App Store. The App Store updated the app and offered me the option to open the app. I click open. Headspace tells me I must update and sends me back to the App Store. The App Store only gives me the option to open the app. I try again. Headspace tells me I must update again. And so on. Unable to update because I’ve already updated and Headspace’s own app can’t recognize that 🤦🏻♀️”