YouTube Phone Verification Blocks Custom Thumbnails and Uploads
Creators are experiencing persistent and frustrating issues with YouTube's phone verification process. This prevents them from accessing key features like uploading longer videos, using custom thumbnails, and managing multiple accounts, leading to significant workflow disruptions and account access problems. YouTube's support seems unresponsive or ineffective in resolving these issues.
SOURCES (60)
“Unfortunately I haven't done anything, and kind of gave up on trying to get verified features, for now. Sorry :(”
“Yep! And when I went to their terrible help center 2 months ago I got no reply and marked as 'off topic' ?”
Codex phone verification loop still blocks access after support request
“Hello everyone, I’ve been fighting with verifying with the app for a week and it keeps rejecting because of my Facebook. Please someone tell me what I am doing wrong?? I changed my Facebook name and everything and it still rejected:( submitted by /u/Zevotri [link] [comments]”
“I have successfully added Instagram and TikTok to GSC, however I am unable to add YouTube. It doesn't seem to recognize that my GSC account, Google Account and YouTube are all part of the same account (using the same google verified email). Has anyone experienced this? Just a slow release of the new social media platform properties? submitted by /u/lumina-digital [link] [comments]”
“The email addresses for both channels are different, but they were using the same phone number and the same Google AdSense account. At the time, I didn’t know that this could cause a problem. After my application was rejected, I changed the phone number on my new channel. However, both channels are still linked to the same Google AdSense account. I upload new videos every 2–3 days.”
“Broski, I am from Bulgaria too. It won't let you do it no matter what. I think the reason is that you have already verified your phone number on another account in the past. I found the account where my phone number was verified and there I was eligible for everything.”
“About two months ago, the "Digital ECA" law (Brazil's age verification legislation) changed the platform's guidelines here. Consequently, I was asked to provide my details to regain access to the channel sharing the name of this account—a channel that had just started gaining momentum. However, even after completing the process, my YouTube account ended up in a bizarre state: I still have my subscriptions, notifications, likes, and so on, but all my videos have been hidden, and”
“So last year I got my name legally changed, and when i got my license changed thats when all the issues started. They refused to accept my new license because it doesn’t match their records. After months of back and forth they finally approved it. Then i had to upload a new profile picture because my physical appearance is drastically different than it was when i started. And for the past 7-8 months they haven’t approved it. It just stays pending for weeks or months until i reach out to support.”
“Has anyone else had issues getting verified when they first started? I’ve submitted my verification multiple times now and it has been rejected every single time, but I honestly don’t understand what I’m doing wrong. I’ve followed the instructions as closely as I can, and each rejection just sends me back to square one without much explanation. For those of you who ran into the same problem when setting up your account, what ended up being the issue? Any advice, common mistakes to avoid, or tips”
“I was recently indefinitely deactivated and I need help on how to get my account back. My appeal was denied and I feel like they never actually read them. My overall score was 100/100 when deactivated (almost unheard of) Here is what happened: Issue 1 (Partial/Stolen Order): I arrived at McDonald’s to pick up an order, but found out only the drink was left (the food was already taken). I took a picture of the remaining items, unassigned the order, and immediately called support. Support told me”
“I just uploaded the video without adding a thumbnail but why is this a thing? I don't have a sim card in my phone yet so I don't have a number youtube is being invasive I guess submitted by /u/SharpTransition8281 [link] [comments]”
“https://preview.redd.it/9qf0zyvhtach1.png?width=584&format=png&auto=webp&s=0f7012fb3550a295690cbe13bcfa0c23f970adb2 I tried 3 versions of my phone number. I don't understand what YouTube has against me using 1 phone number for 2 accounts, I just want custom thumbnails. I googled my question and found out some people seem to have been using 1 phone number for multiple accounts anyways submitted by /u/PcPexon [link] [comments]”
“Phone number required. You need to verify phone number for this ads account before you can run ads. But I've already completed those steps on my computer. submitted by /u/Spirited-Yogurt3264 [link] [comments]”
“I want to get ahold of them to learn more but it is near impossible. I have filled out the form three different times over a span of a month. Tried emailing the support email. The Illinois phone number is disconnected. I want to find out about pricing for licensing for their virtual conversation maps + possibly seeing if they sell the cards for the bigger maps my friend gave me. Or do the training for an updated version Anyone use them? Anyone know the pricing? How do you contact them? Is it wor”
“when i try to verify it says, number used twice reached limit. i only have one avalible number. how do i verify my youtube? submitted by /u/Efficient_Visual_910 [link] [comments]”
“everytime I try to verify my channel with my phone number so I can post videos with thumbnails, but everytime I try to do it, it says too many attempts which doesn't make sense because I do it every week, not everyday. any help or ideas? submitted by /u/veloryns [link] [comments]”
“i just got this today and i checked in many diffrent account on my pc. it doesnt appear on my phone. is it a problem for other users too??? https://preview.redd.it/qwlykin8h6ch1.png?width=406&format=png&auto=webp&s=1b6030639bd2fbf3d2e2d129bf17a10c14dcb8b1 submitted by /u/Old-Training-7162 [link] [comments]”
“I finally got my account reactivated. 10+ appeals, 6 background checks and hundreds of hours on the phone they FINALLY reactivated my account 😭 keep trying ig 💀 submitted by /u/Rrxverr [link] [comments]”
“Like, everything i try verifying with my phone number, there's the 6-digit code, but if you try to text or call the YouTube team to give you, you won't receive a notification or a personalized phone call talking about the code. Oh, anc it's also unlistsd on the YouTube help site. Does anyone else have this problem, of is it just me? And if yes, then are there any other alternative ways to verify with your phone number? submitted by /u/Juniorlovespizza [link] [commen”
“I had that come up today; it worked, and then it gave that message a couple minutes ago...”
“Hi I've been meaning to verify my youtube account with the id verification. I've submitted my national id but i got an email, almost instantly, saying: "Government Issued Photo ID: The document type you submitted is not supported." Im from ph and what i submitted is the government's official nation id. It has complete information and it is government-issued. So what kind of id does youtube accept for id verification? Other ph youtubers, what kind of id did you use? Thank yo”
“i bought new number 2 weeks ago, it can receive codes and such i tested it, when i try verifying it, it says " there was problem sending code to your number, please type different number " also when i click automated call instead, call never comes yet it asks me for code, i also used numbers of my family members none worked, also i sent this issue to youtube feedback like 5 times but never got answer, i check gmail for answer all time it never comes. submitted by /u/Tanker2”
“I’m losing my mind with this and hoping someone has run into the same issue. I’m currently in Argentina and trying to subscribe to YouTube Premium, but I keep getting the error: “We couldn’t verify your country.” The weird part is everything should match: I am physically in Argentina My Apple App Store account is set to Argentina I’m using an Argentine payment method/card My billing info is Argentine I’m not using a VPN I tried the workaround where you download a video first and then subscribe f”
“So I just made a new account and I went to verify my phone number and it tells me I can only verify 2 accounts per year with my number. So I tried another number and it told me to many attempts have been made recently, to try again later. It’s been almost a week since I tried and I’m still getting that message. Is there something I can do to fix this issue, or will my videos just not have thumbnails for the next year while I wait for my number to free up? submitted by /u/sheisaship [”
“I've googled and this seems to be a problem stretching back years that hasn't been addressed, but what do I do? I try to log in. My email and password are correct. It immediately sends me to a "put the SMS code we just sent to the dead phone number you no longer have into this field" page with no "try another way" option. I click out, go to Support, it asks me to login, then sends me to a "put the SMS code we just sent to the dead phone number you no longer have”
“Hey guys! Got a question for you today. 2 days ago, when I was re-uploading a YouTube video that I initially uploaded a month ago due to technical issues, all of a sudden, an official message from YouTube popped up on the screen while logged into my YouTube Dashboard desktop app basically telling me that I had to re-verify my identity in order to unlock Advanced Features. I believe this happened only because I got an e-mail a couple weeks prior to that saying that they had deleted my face identi”
“How to get the option to do persona verification? I am not getting the option to do it anywhere Plz someone guide me submitted by /u/Key-Escape9987 [link] [comments]”
“Ok this is a REALLY stupid question but I wanna make sure. So basically I'd like to get intermediate features (and advanced ones too cause I've got a sufficient channel history apparently) because I'm making my first long vid (only did Shorts so far) and I want to put a custom thumbnail. So I have to give my phone number, but I'm just a little bit worried about this. I saw a post from another guy asking the same thing and ppl said it was safe but the post's from ten years ago”
“Ok this is a REALLY stupid question but I wanna make sure. So basically I'd like to get intermediate features (and advanced ones too cause I've got a sufficient channel history apparently) because I'm making my first long vid (only did Shorts so far) and I want to put a custom thumbnail. So I have to give my phone number, but I'm just a little bit worried about this. I saw a post from another guy asking the same thing and ppl said it was safe but the post's from ten years ago”
“Yes, my number is valid. Yes i tried it on multiple dispositives, in multiple accounts, but i keep getting the "Many tries, try again later" with the biggest gap of time before i tried being around 6 months, i dont know what to do anymore, and theres no easy contact with youtube to solve this problem, aside from the help community that just give already know information, or vague explanations, what can i do? submitted by /u/Vegetable-Finance719 [link] [comments]”
“I tried a lot of numbers and also tried it on my laptop. I tried using a VPN, the "call me" option, and even tried verifying the number directly on my Google account instead of YouTube, but nothing works. Idk what else I can do submitted by /u/qrum1 [link] [comments]”
“Why is it taking so long ? Payments say accepted but I cant get payouts ,im trying to verify Apple ID but its loading forever submitted by /u/SheepherderRare4295 [link] [comments]”
“I wanted help since I wasn’t able to livestream even after verifying my phone number. Was in the support line since 3:36 pm and got in at 10:57 pm after having around 150 people in front of me. This person did not even try to help me with my issue and closed the chat. I explained my issue and gave a screenshot when asked (not shown in image) then the events followed in the first image. I went back into support thinking the queue wouldn’t be long since it was late and I was wrong. Does anyone her”
“I have two YouTube channels with my email address. But when I create a 3rd one, I get "To create a channel, complete a quick, one-time verification in YouTube Studio." And it asks for an ID or 6 second video. What should I do? submitted by /u/0zeroBudget [link] [comments]”
“Yes it just makes you not want to keep going with it that’s how I feel anyway , it’s just a headache to try ana set up new accounts now it’s getting a new too phone cos I’m guessing this will get flagged in a matter of time . How long did you wait before u put ur link back on and did you use a different handset xx”
“I see a lot of posts about not being able to verify your phone number, but no answers. I tried with 3 different numbers, but it still says there is a problem with this number, use another one. I just want to have custom thumbnails... :(”
[Figma] ★★ 2/5 (v26.10.1) — Can’t even get past the verification process. Even though I’m clicking verify on the email sent to me. So confused