Shopify Dropped PayPal Pro and Merchants Had No Plan B
Shopify store owners are experiencing frustration with payment processing changes (PayPal Pro deprecation, Braintree negotiation, unexpected fees) and limitations within Shopify's subscription features. They feel blindsided by policy shifts and lack of flexibility, leading to financial concerns and difficulty customizing their stores.
SOURCES (60)
“Shopify Payments in Brazil needs a Brazilian entity (CNPJ), so as a French company you go through a provider that does cross-border Pix and boleto and settles to you in euros. On Shopify's gateway list for Brazil that's dLocal and PagBrasil — PagBrasil exists specifically…”
“in this case better to look for usage-based apps, usually they are not limited in features on free/low plans”
“Basically, there could be multiple options: - just a specific charge date (you predefine it) - in X days after order placement - auto-charge when the order is fulfilled - manual charge by the store owner in app - manual charge initiation by customer in Customer Portal (usually the part of preorder app) - and no balance charge at all, so store owner can get it in cash... yes, it still works for many people :) I've spent a while chatting with lots of merchants to implement all of that in my K1”
“Hello everyone, Are there any French or European sellers here who sell to Brazil using Shopify? I’m looking to enter the Brazilian market, but Shopify Payments doesn’t support the main local payment methods, specifically Pix and Boleto. Which payment provider do you use to accept these payments while operating a French or European business? Thanks for sharing your experiences! submitted by /u/ClubAlternative9328 [link] [comments]”
“A flat per-order limit will not stop someone re-ordering on the same account. The usual fix is Shopify Flow: tag the customer once they hit your cap for the drop, then a checkout rule blocks future orders from anyone with that tag. Native Checkout Blocks alone only cover order-value limits, not per-customer purchase counts, so you need Flow (or an order-limit app) doing the tagging for anything account-based. Manual review is fine under a few hundred orders, but it does not scale much past that.”
“Of the 3 that I’ve tried it on 2 of the 3 couldn’t see the pin, and they sent a screenshot and there was no pin listed although I have it set up that way. It seems cc companies are using your registered name regardless of what that Shopify input line says. But the screenshot works for me. If anything, ask for a screenshot of their transaction from the cc statement.”
“A kind redditor taught me this trick. We have a rotating code we put on the credit card statement name. So “SP Bobs BBQ 1234” For medium risk orders we ask them a few innocuous questions and then ask them to confirm that 4 digit “pin” from their card pending transaction. This at least proves they are the cardholder. .”
“Shopify is like "Medium risk here" ...... Not High, but just Medium .... About this order Billing street address doesn't match credit card's registered address Billing address ZIP or postal code doesn't match credit card's registered address Shipping address is 5464 miles from location of IP address The billing address is listed as United States, but the order was placed from Cyprus A high risk internet connection (web proxy) was used to place the order Card Verificatio”
“Oh, it's quite nice. :) I started with the Shopify Flow template, "Capture payment if order is not high fraud risk." This way I don't pay for credit card transaction fees on cancelled orders. View templates . Also worth reading, " Managing high-risk orders with Shopify Flow " I tweaked the template so it also doesn't auto-capture Medium Risk orders. Then I used another template that blocks orders and a customer tag called Blacklisted which triggers to stop those o”
“Hey, that whole flow is a deposit pre-order, and the pieces already exist: - 25% deposit as the payment option, so the cart shows $100 and Shopify stores the card - the remaining $300 either charged automatically on a date you set, or left for you to collect manually - no second bill to send by hand - the message only appears once the item sells out, and it can pull the amounts and the charge date into the text automatically, so the buyer sees "$100 now, $300 later" rather than a gener”
“Turning off the dynamic checkout/smart hiding feature is a solid strategy if you want to push adoption for a specific, lower-fee payment method like Wero. While Shopify's algorithm is designed to show the payment method a customer is most likely to use based on their browser and history, it can inadvertently bury regional options that are growing in popularity. By displaying all options statically, you give your customers the chance to choose Wero, especially since it offers a very fast chec”
“I completely understand the hesitation in handing over sensitive information like your SSN, but Shopify Payments isn't just a software tool—they act as your payment facilitator and merchant of record (via Stripe). Because they are the ones actually processing the funds before transferring them to your bank, federal financial regulations require them to adhere strictly to KYC (Know Your Customer) and AML (Anti-Money Laundering) laws. Furthermore, because Shopify is processing your income, the”
“3 major reason for us: CC rates. The lower rate essentially pays for Plus when you reach a certain size Avalara. When we signed up, Avalara was only available on Plus. Though they also failed to mention that it had a sizable additional monthly expense. Flows. Was only abailable to Plus at the time.”
“as u/sparklejackie mentioned: Shopify is acting as your agent with the card processors. Shopify will be the organization that transfers the money from the processors to your bank. Your bank is not involved until well after the customers money is taken.”
“If over a certain threshhold of payments, they have to issue a 1099-K for merchant card and third party payments for you to report on your taxes. Without your SSN/EIN, they cannot take payments because it would not allow them to comply with tax law.”
“In order to comply with financial laws, and so if you get yourself banned, your info is flagged, preventing you from opening another store. It sucks, but it's the reality of modern day ecommerce”
“Stripe needs the last 4 and matches with other docs (else it will require the rest). I suspect Square does the same or once you have enough volume they're going to ask. No one is asking for SSN for fun. Banking regulation/KYC and taxes.”
What are you asking? As a chargeback? As an incorrect invoice? Words help.
PayPal, Unlimit, Stripe, Shopify. They're good and simple enought o set-up
“how did that go for you, what was the outcome? looking for first hand experiences. submitted by /u/ReviewOk2518 [link] [comments]”
“Yeah the connector migration seems to be unstable. From what people are describing the old bank feed and the new connector both stay active for a while during the transition, so you end up double-counted until one side gets fully disconnected. Maybe that's what's going on for you too. I work on the Synder side of things. It keeps Paypal in its own clearing account, so it tracks what Paypal's actually paying out and lines that up against your bank deposit. If something does sync twice”
“im not sure. what would you suggest I do considering my items are 3-4 figure prices”
“What's your plan for the holidays when people are wanting gifts shipped directly to the recipient? Are you going to cancel every order if the billing/shipping don't match?”
“I read that it would void the seller protection, but hopefully if theyre mean people and decide to dispute, i'll have enough of a case. It shouldn't fall on the seller if the buyer is the one who changed the delivery address.”
“I had an order come through via paypal on shopify as low risk. At first the name & address did not match the shipping name/address. When I reached out to the customer, she explained it was bc her sister was the one who paid (last names matched), I told her I would't be able to fulfill it and that she'd have to place the order again with matching names/addresses. I cancel the order, she does it again and it was the same addresses this time, but still different names. I explain to her”
“This isn't really a Kaching problem, it's a Shopify limitation. Post-purchase offers run on Shopify's native post-purchase page, and that page only appears for payment methods where the card can be charged again without the customer re-entering anything. Some Shop Pay and wallet transactions don't qualify, so Shopify just skips the offer entirely. Any app built on that same post-purchase extension is going to have the same problem. The solution is to add more upsells on pages tha”
“You're running into a Shopify limitation, not an app one. An order is a single payment unit, so no pre-order app can capture part of it and leave the rest authorised. Authorisations also expire in 7 to 30 days depending on the gateway, so deferred capture is useless at 6 to 12 months out anyway. Two realistic paths. The simpler one is splitting at the point of order. Put each pre-order item on its own selling plan with its own expected ship date, then split the order per ship date so a 6 ite”
“yeah its actually a shopify thing not the app deposits only work with shopify payments. switched to it a few months back and set up k1 preorder & deposit the cool part with is you can still give people both choices at checkout full payment with any payment method or a deposit through shopify payments customers just pick whichever works”
“Once the account's postage signer already holds enough funds, the payment method screen never opens again . The purchase goes straight to the built in engine, with no popup and no choice — and since that screen is the only place the multichain widget can be selected, the widget becomes unreachable for that account. Reported after a widget purchase failed: every subsequent attempt "fails without even displaying the multichain popup or letting me select the method for buying." Cause ensureFunded (”
“Honestly if you’re on Shopify I’d just start with Shopify Payments + PayPal and keep it simple. See what people actually use first, then add stuff like Klarna later if there’s enough demand for it.”
“You're not missing anything, this is a real platform limitation. Shopify's subscription APIs need a vaulted payment method on file, and net-terms customers by definition don't have one, so Seal, Recharge and Appstle all hit the same wall. Two approaches that actually work. If you're on Plus, native B2B gives you payment terms on company profiles but still no recurring billing. What people do is build a scheduled draft order instead: a job that creates a draft order on the renewal”
“Is the Shopify Payments thing a hard requirement across most of these apps, or just the ones doing deposits specifically? I've seen it mentioned a few times but never clear if it's a gateway issue or an app choice.”
[PayPal] ★ 1/5 (v10.0.0) — Change for the sake of change
“Partial payments are more involved to set up, but once it's configured properly it works well. The deposit side of Shopify preorders just needs a bit more attention upfront than the listing usually suggests.”
“I am on Grow plan at the moment. The pop up just came randomly to activate Shopify payments”
Waiting for shopify payments for my UAE store. Are you plus customer?
“what are you selling? could it be that you're selling a high-risk product (tobacco products, adult toys, vapes, etc.) using shopify payments and they just realized it? alternatively, is all the information related to your business matching with what is on shopify? legal name, business address, tax ID, etc? I assume you're a legally registered business in good standing?”
“Thanks for your feedback. I have added the details and its active at the moment on the store. I will monitor it till the first payout and see how it goes or else would be happy to go back to Stripe”
“Thinking about adding payment in crypto/stablecoin to our regularr payment cards, but idk if there's anyone using it or its jus a random new thing no one needed lol… since Inxy I'm using is specialising on helping businesses w stablecoins and crypto, ig im just gonna try it out. what do u guys think? worth it for a small business?? submitted by /u/kaushal_thaker_31 [link] [comments]”
“I’m keeping a close eye on this as well, especially for the cross-border seller experience. Generally, whenever Shopify Payments opens up in a new region, the initial verification and underwriting can be pretty strict. If you do make the switch, make sure every single detail on your trade license and business registration perfectly matches your Shopify account settings before turning it on to avoid any sudden payout freezes. Would love an update from you in a month or so if you decide to migrate”
“shopify payments are based off of stripe so if you already use stripe on your shopify store that's what it is basically. I use it on my US store and its great, native integration and settlements are fast relatiev to the service offered. iirc, in the UAE it is only available to shopify plus stores did that change?”
Me as well, especially for cross-border sellers based in the UAE
“If you want to save $29 a month, Stripe Checkout is an option. You get sooo many features with Shopify it's really a no brainer. Kinda like asking how to build your own cash register. I mean you can? But not wise.”
“I noticed Shopify Payments is now available/activated for my store, and I’m considering switching over. Would love to hear from anyone who’s already using it. How has the experience been so far in terms of payment success rates, settlements/payouts, refunds, chargebacks, and overall reliability? Any issues or things to watch out for? submitted by /u/TrueTruck [link] [comments]”
“This is not a bank thing. The shopp app keeps paying with app instead of paying with my card on file. Because the card it is using pay is a unlnown number, so guessing it’s the apps payment card number? I’m so confused I’ve had 3 transactions do this now and the bank has been just as confused.”
“Not necessarily. To ensure customers aren't forced to sign up, check your PayPal Account Settings to confirm that the "PayPal account optional" setting is turned On under website payment preferences.”
“That’s interesting, they did announce payment methods would be saved but I assume they meant for authenticated customers, not guest customers. While I wouldn’t worry about it tbh, you can always send a shop a request to delete all your information.”
“PayPal payment link + PayPal Pay later (in place of Klarna.) https://www.paypal.com/us/business/accept-payments/payment-links”
“As of the end of August you'll have no choice. Your data will be saved on shopify as a customer. Even if you hit checkout as a guest, it still creates one. At least it's this way in the UK. Might be different elsewhere.”
“Project FarmersMarketplace — Frontend (Checkout / SEP 7 Payment Links) Description frontend/src/hooks/usePaymentLink.js and frontend/src/pages/ProductDetail.jsx (line 652) both call: api/client.js has no getOrderPaymentLink method — the only related entry is getOrderPaymentLinkQr: (orderId) = \ /api/orders/${orderId}/payment link/qr\ (a plain URL string builder, not a fetch wrapper, and not a fetch call at all). This was confirmed by extracting every api.<method ( call site across the entire fro”