Uber drivers see fares shrink due to hidden destination changes
Uber drivers are complaining that Uber is manipulating fare calculations by secretly changing destinations mid-ride, resulting in significantly longer routes and lower earnings. Drivers feel misled and express frustration with the platform's transparency.
SOURCES (60)
“https://preview.redd.it/uy5ryt6u4rmh1.jpg?width=602&format=pjpg&auto=webp&s=2a5a9fd280c5b170fca39034d46d96a16669fcc0 submitted by /u/Cueballio [link] [comments]”
“One of the most infuriating things that Uber does is they don't match you with a trip radar ride that you tried to match with. But then they'll send it to you as an exclusive for less money. submitted by /u/No_Cauliflower1226 [link] [comments]”
“Im never seen my trips just stop like that. Its like I was throttled. submitted by /u/Impossible_Shape_766 [link] [comments]”
“130pm pickup reservation. I’m on my way to the rider and she asks me the driver to change the pickup time to 2pm. You can’t make this up, after I drove 10 miles to pick her up. So what did I do I waited outside and got my No show/Wait time fee. Do not let riders waste your time. submitted by /u/rpattersonxx [link] [comments]”
“So you’re telling me that me driving to union station for less then a dollar a mile is a win this is crazy. submitted by /u/KlutzyPerspective693 [link] [comments]”
“I really dont need to say any more. I hate these Quests. The trip payments go in reverse when they are run. submitted by /u/Impossible_Shape_766 [link] [comments]”
“This is an interesting article. Investigators have found that Uber now charges Riders up to four times more while driver pay has remained flat or even fallen. What a reprehensible company. And i do mean that. More people are seeing it. If there was more competition that could offer the same thing as uber on a similar scale but with lower cost to riders and increased pay for drivers - i have no doubt riders would abandon uber in droves. Riders want the cheapest price to safely get to where they a”
“Pricing has been very weird in my area. There has been several times where I have talked to regular passengers and I’ve asked them what they paid and they were paying less than what Uber actually paid me. They also have been consistently down rating XL rides. They don’t surge with X. submitted by /u/MrMeeseeks78 [link] [comments]”
“truth is not a part of their business model. corporate narccissim and deception are key ingredients. submitted by /u/deadendstreetz [link] [comments]”
This is insane! submitted by /u/Dapper_Meringue4847 [link] [comments]
“I can't believe Uber thinks that this is reasonable pay for the 1% of what they charged the customer. submitted by /u/okairport5756 [link] [comments]”
“The text is clear. I finaly bad a chance to screenshot. When matching throws more, if the same comes back as exclusive it low balls Had a rider, booked a ride for $12.×× got paid $4.×× The pay got terriblly low. Pickups are getting longer with exclusive requests. Why cant it just be matching after certain distance and miles!! submitted by /u/Flat-Bunch7999 [link] [comments]”
“I booked uber rental xl car to travel from Delhi b-90 to pocket c omicron 3 society and the fare was of 655 rupees First of all we didn't find the location and 20 minutes exceed so after all of this we were expecting the fare around 800-1000 but they took 1700 Uber please see this #uber #uberscam submitted by /u/unknown27061608 [link] [comments]”
“I understand that uber is price gouging but this is ludicrous… submitted by /u/Revolutionary-Law-31 [link] [comments]”
“Aaaaaaaand i got paid $4.35 how tf do they calculate that. Thats more than 50% to them. Customer gave me $20 luckily holy jeezus Uber get your shit straightened out yo submitted by /u/ginisangfeelings [link] [comments]”
“34 trips in 24 hours for 17 dollars?! You can only work 18 hours in a 24 hour period anyway. Thats a little excessive. Uber's quest are pretty ridiculous anyway. Like 90 rides in 3-4 days. Lyft has somewhat reasonable with like 60 rides and you can adjust it to less if need be. I hate that I hope I have my work schedule to line up right for any good promotions. I have maybe completed 1 or 2 quests in the past. submitted by /u/UpperRecognition5386 [link] [comments]”
“I never rant on this sub, but Uber has finally done something so shitty to me that it needs to get called out. I accepted a ride today that was estimated to take about 42 minutes with a fare of $20 and change (not great from the get-go). Didn’t notice that it was a share ride. I typically don’t accept those, but I never like canceling once I accept a ride. Sure enough another rider was added, and I quickly switched off new requests. Ride turned out to be a drop off at Soldier Field for a concert”
“How does uber never coordinate with road closures for events and quote 10 min rides that turn into 50 min or more for $5 (with surge priority). Driving the actual events are always grossly misquoted (price, directions, miles). Then there adjustments $6/hr after pick up. No adjustments when it takes 30-40min just to pick up when they quoted 5min. Then they bank on charging riders massive surges while giving drivers penny adjustments. Very easy to go into the red after expenses driving events. Dri”
😅😅😅 tryna $30hr submitted by /u/No_Story7942 [link] [comments]
“DECLINE THIS OFFER! Look at the MINUTES vs MILES vs DOLLARS! If I would've accepted this Trash Bid last night (I didn't), it would've Blocked me from the multiple Good Rides with Decent Pay (minimum $0.50 per minute, $1 per mile) that popped up immediately after. Yet, according to a commenter, my job is to take this trash ride, and "put the work in" to milk a tip out of the passenger, so I make enough. How awkward! I do get plenty of tips, but I'm not concerned with tip”
“How do you feel about not accepting a trip radar, then getting hit with the same exact ride but Exclusive for 5 percent less? submitted by /u/sbauber [link] [comments]”
“So I couldn’t help it, so I started checking on what riders pay for the rides vs what Uber claims. I’m certain Uber thinks we’re stupid or lack common sense, but this example here is a complete lie. “Total customer fare” obviously means what we’re shown as upfront pay, because based on one day’s conversations with passengers (and I let them do the talking), we receive a little bit over 35% of what’s actually charged to the passenger. In case you’re wondering if I’m just realizing this or am I ne”
“I got WAY higher percentage of requests come up to be .5c per mile in recent months. like wtf? submitted by /u/clll2 [link] [comments]”
“my thoughts. I don't have all the data yet but its high probability that this could be the new scenario. if you're noticing a trend of high pickups times just getting to the passenger. I believe they are padding out the drive to raise the risk profile on drives to pad out their margins. they are taking off the top on their insurance deductions paid for by the driver. uber only has one insurance company, and they own it. make it make sense. submitted by /u/CalRipOneJr [link] &”
“I drove a little bit this morning. Wasn't too busy. I get "Dropoff Too Far", "Fast Driving" and "Unsafe Dropoff" in less than 4 hours. Lol. I know these are all false reports because I dropped the passenger off where the address was and the pin. I did have a guy who wqs actually blind but, I didn't drop him off in an Unsafe area. I dropped him off at his dialysis appointment. These people are getting really petty. submitted by /u/Bubbly-Following”
“I don’t do cash trips. I’m wondering if they are doing this to all drivers. Anyone else notice this? submitted by /u/Mediocre_Presence839 [link] [comments]”
“Uber knows this trip has about $5 in tolls to take someone this way. Yet they offer you $14 for an already 24 mile trip and that is generally including the toll fees. I believe this is why they allow an over-saturation of drivers. New drivers are gullible enough to accept it. submitted by /u/Savage_Saint00 [link] [comments]”
“6 and 8 dollar rides became like 5 and 6 dollars rofl lmfao submitted by /u/Soravme [link] [comments]”
“They introduced this new screen explaining waiting time and feed submitted by /u/maxrdlf95 [link] [comments]”
“Wtf kind of offer is this? Then had the nerve to “sweeten” the deal with a whopping $4.93 reservation fee. Anyone in this market knows this is routed in and around the densest area of town with the most traffic in the morning, especially with school now in session. 160 ESTIMATED minutes to cover 26 ESTIMATED miles (not including the initial ride to pick up #1) AND assuming no detours or re-routes due to construction or accidents. Comes out to $11/hr BEFORE depreciation, hidden tolls, gas, wear a”
“This is a deceptive trade practice. This is NOT an error with the app. Im tired of that excuse. All of these so called 'errors' seem to only do one thing which is to benefit Uber, at the drivers expense. This has been happening for weeks. At first I thought I missed it on the screen when the order first appeared. But it kept happening. Today was the first day I noticed that the incoming trip screen no longer shows the notice. I would not accept multi stops that paid so low. And this isn&”
“What is this dogs shit? The lowest I've ever gotten was like $90 for 60 rides. Something must be going on with/at Uber because they have been moving hella weird the past year or so. submitted by /u/smithtrading24k [link] [comments]”
“I am livid. Apparently if you get a customer too much it is considered fraud. I am pretty much done with uber if they can't resolve this. submitted by /u/Relative_Drama4705 [link] [comments]”
“Uber really out here surveying drivers about “Auto-accept” like we’re supposed to trust the same company that already pays us poverty wages to start picking rides for us. Y’all don’t even pay enough for us to willingly accept the rides ourselves, and now you want the green light to auto-accept whatever lowball garbage the algorithm spits out? That’s not a feature, that’s a hostage situation with extra steps. “Would you like us to automatically take every $3.87 for 17 miles airport drop that requ”
“The context: 5am Reserve and 513am Drop off. 527am Lyft on demand with 533am Drop off. 6mins to next Uber Reserve, 540am. Arrived 539am phew! I FLEW 3.5 miles to get there for a no show smh. Pax doesnt show, I GET PAID. Next Reserve at the same location. I text customer I am there because previous booking no showed. 6am we depart, 10mins ahead of booked time. Uber Reserve is KING! Every customer should Reserve their trips! submitted by /u/JumpingJackRabbit911 [link] [comments]”
“Accepted a ride at $36 Was psid 15. I may be done driving sonner than I thought. Multiple attempts at asking support why. No Joy at any level. submitted by /u/HookahSmokingSalmon [link] [comments]”
“Unfortunately, I do not have a screencap. I started off by doing an airport ride. I drop the PAX off and I drive away. I got a request within a minute and took it. I looked at how much I earned and it said 33.01. Odd, as I had accepted the ride for 28.61. What was strange is I got not alert saying how much I recieved through my last ride. I finish with the second PAX and it says that I have made a total of 36.27. It made no sense, so I checked to see the breakdown. The app was saying that I was”
“So you can take that $2.22 ride you shove it right up daras ass submitted by /u/tincup3399 [link] [comments]”
“Is it just me, or does Uber keep changing the fare after you complete the trip? For the third time in a row today, my fare was lower than what it showed when I accepted the trip. submitted by /u/Special_Bluebird4699 [link] [comments]”
“Nearly brought me to tears because the 7 mile ride ended up taking 30 minutes to complete.💔🥹 submitted by /u/AgreeableEmploy1766 [link] [comments]”
“For context, I know that it’s only a dollar or so, but it’s the principle of uber not honoring what they claim. submitted by /u/Lemmeshesh [link] [comments]”
“Got picked up in the boonies yesterday. Said the fair was $50. Driver said that Uber scams the drivers when they are going long distances for a pick up. He accepted it, it said $50. Then it glitched and it changed to $30 for him (still charged me $50 of course). He said at first he thought it was a legit glitch but that after years of driving he knows it to be on purpose since it’s consistent. So, is this true or did he scam me into a bigger, cash tip? submitted by /u/Proper-Walrus-2”
“Uber CS says estimated tips are now included in upfront fare. Also, they’re now only reimbursing NTTA/Texas tag prices and charging the rider the full toll tag price. Also, the airport fee that was six dollars is now included in the fare as well. This makes it difficult for us to calculate upfront fares per mile. Meaning that person who usually gives a $10 tip before pickup - that’s included in the fare. Good luck to the Hertz and such rental drivers who pay daily for tolls. So for a 21 mile air”
“Did my first ride of the day. Never seen this before. The pay for this trip $12.09, only 11.63 is available to cash out (this doesn't include the cash out fee). After cash out fee its 10.38. I understand the cash out fee but what's the 0.46 difference aside from that? They're playing games with your eyes people. Wake up. This is an obvious one. I never seen this before either till recently submitted by /u/youthoughtyouhadme0 [link] [comments]”
“This morning, over half an hour, I received about 6 requests between $.5 and $.7 per mile to places with little to no work. Only an idiot would accept them. submitted by /u/A_1Wanderer [link] [comments]”
“I absolutely hate this message. Guaranteed you'll be waiting close to the full 7mins before the lame no-show fee. This is right up there with and version of "I'll tip you in the app..." submitted by /u/External-Confusion75 [link] [comments]”
“Don’t do it. DONT DO IT. from some who recently started driving. About 2 weeks ago. I can say right now. Every bit of dealing with uber has been terrible. The pay is to low. The algorithm sucks. They always try to send me WAY away from my area for next to nothing. The gps is garbage. I have already multiple pick ups in the middle of the road (according to the gps). But end up being in a neighborhood or at a business a half a mile away. The payout system is garbage. They don’t accept Cash App car”
“I accepted a ride while on a current trip the other night. It was just 2 minutes from the dropoff of my current rider. Miraculously I noticed that the next trip was updated and was for about $7 more than the origional trip. As I ended the trip I was on, I checked the screenshot of the destination of the next trip to get some sense of where it was going. And additional $7 is quite a bit. I knew the $7 meant I would likely be headed at least 10 miles further. And because of where I live, I knew it”
“I don't have a screenshot but I just got an offer card for an UberX share ride going to the DFW airport. I would be lying if I said I don't know why people take share rides to the airport. Whether it's a person going to their flight or an employee, you would think that nobody wants to have any delays in their ride to an airport. It was a pretty significant distance as well, about 20 mi from across DFW. It definitely had a high chance for rides to be picked up along the way. We know t”
“I'm not sure what's going on, but it looks like uber's cut of the ride was negative because I got paid more than the passenger paid. submitted by /u/That_one_cat_sly [link] [comments]”
“I dropped 4 passengers in one ride there who asked to be dropped less than half a mile from the final destination. Uber recalculated the fare and tried to pay me less with total disregard of the fact that I was stuck in the middle of the festival with a traffic nightmare all around. It was only a few dollars but I was pissed and had to call them to pay me the full fare submitted by /u/Jealous_Wolf7183 [link] [comments]”
“Its true what another reddit poster stated which is nomatter how much Uber charges they will cap the driver pay at $1.00 per mile OR LESS. Usually less. Thats just horrible. submitted by /u/Impossible_Shape_766 [link] [comments]”
“Someone just took this from the airport by the time the screenshot was taken it was already accepted. 😆 🤣 Feel bad for that Uber Driver submitted by /u/Neilp187 [link] [comments]”