QuickBooks Keeps Signing Users Out Mid-Session
22 posts in the last 30 days, all from App Store.
“[QuickBooks] ★ 1/5 (v26.10.1) — Terrible app. I have to sign back in every time I want to use the app and it takes forever to load. I like to use QuickBooks for mileage tracking but it’s nearly impossible to do accurately because I’m constantly signed out of the app.”
“[QuickBooks] ★★ 2/5 (v26.09.4) — Why does logging in often take *minutes* (and not infrequently still fail)? This is not a new problem.”
“[QuickBooks] ★ 1/5 (v26.09.1) — Horrible security, cannot revoke access to other users signed on (only works for website login). Cannot change password via app or stop malicious login activity if former employee or phone has been compromised.”
QuickBooks users are experiencing significant frustration with the app's reliability, including login issues, slow loading times, frequent sign-outs, and broken features like receipt scanning. These technical problems consume valuable time and disrupt business operations, leading users to consider switching platforms.
SOURCES (60)
“[QuickBooks] ★ 1/5 (v26.10.1) — Terrible app. I have to sign back in every time I want to use the app and it takes forever to load. I like to use QuickBooks for mileage tracking but it’s nearly impossible to do accurately because I’m constantly…”
“[QuickBooks] ★ 1/5 (v26.10.0) — Genuinely frustrating app to use, barely works. Have to close and open multiple times to just get it to login. The basic functions of invoicing and editing invoices compared to the web app is garbage.”
“[QuickBooks] ★ 1/5 (v26.09.4) — This app is still, after this long, unusable for many reasons, but most importantly it consistently freezes up while categorizing transaction in bank feeds. Please fix this BASIC functionality!!!”
“[QuickBooks] ★★ 2/5 (v26.09.4) — Why does logging in often take *minutes* (and not infrequently still fail)? This is not a new problem.”
“[QuickBooks] ★ 1/5 (v26.09.4) — Just got the app yesterday. Thought I could make like a bit easier sorting transactions on my phone. Wrong. I can get one transaction sorted, if I’m lucky. Then it freezes. Every time. Without fail. iPhone 16. iOS version 26.6.1”
“[QuickBooks] ★ 1/5 (v26.09.4) — I can get to my bank transactions, but when I go to select something, it freezes. To the devs, fix your app. I’m embarrassed for you.”
“[QuickBooks] ★ 1/5 (v26.09.4) — Doesn’t work, hasn’t for years. Search for a customer and click on it and doesn’t do anything, you can find an invoice and click on the invoice that’ll work, but this app is garbage.”
“[QuickBooks] ★★ 2/5 (v26.09.3) — This app freezes all the time and I have to completely re launch. It’s never worked well. Please fix your app!”
[QuickBooks] ★ 1/5 (v26.09.3) — Every time I categorize a transaction the app freezes and I have to close it. Been like this for months, not sure how you haven’t fixed it…
“[QuickBooks] ★ 1/5 (v26.09.3) — This app hardly ever works anymore. For years it was perfect. You started doing all these frequent updates and it has made this app almost worthless. Half the time the app will not even open. The other half of the time I will get the app open and input my information that I need and save it and it won’t save and I have to start all over. If there was another app on the market that did the same thing that Quickbooks did for my small business, I would switch in a he”
“[QuickBooks] ★ 1/5 (v26.09.2) — This is the slowest and glitchiest app from a large company that I’ve ever used. Intuit should be embarrassed by how long it takes to simply load the dashboard/home page. Constantly glitches and crashes on simple transactions. It’s effectively useless to use in most circumstances.”
“[QuickBooks] ★ 1/5 (v26.09.2) — System crashes, estimates doesn’t save and kicks you out. Meaning you have to retype the estimate again, to end up getting kicked off again. Once you are doing the estimate for 30 mins. The estimate crashes when you are trying to email it out. Mobile is not working. Stay on desktop.”
“[QuickBooks] ★★★ 3/5 (v26.09.2) — Alot of the times even with full bars of WiFi, it just loads and loads the app for minutes before actually starting and opening the main page of QuickBooks. Needs to be fixed asap especially if there’s a monthly subscription being paid.”
“[QuickBooks] ★★ 2/5 (v26.09.2) — Every time the app updates, it becomes less functional, especially signing in and the auto tracking”
“[QuickBooks] ★ 1/5 (v26.09.1) — Just like everything Intuit does, this app is almost useless. Half finished features, freeze ups and unexpected app closings. Buttons don’t work, really slow responses (yes I’m on good WiFi). For what we spend on QBs we are just about to build our own system and we’d pay for inside of two years. What’s worse, Intuits Workforce app.”
“[QuickBooks] ★ 1/5 (v26.09.1) — Now the app freezes when trying to classify transactions.. good luck tracking drives without turning that in and off every time it updates. Get some real coders.. I am OVER IT!!!”
“[QuickBooks] ★★★ 3/5 (v26.09.1) — iPhone 16. This app takes over a minute to open. As a business owner on the go, I expect and need an app I'm paying for to open quickly like any other app on my phone. It's good otherwise, just clunky.”
“[QuickBooks] ★ 1/5 (v26.09.1) — Two key issues with this bug ridden app. 1. Very difficult to log on. It either loses my login information and I have to send a code to my email, check my email in my phone to receive the code, then when I switch back to this app, it starts all over again, requesting sending a code. 2. Once it accepts my login, it continues to swirl indefinitely without actually accessing my account. Why? 3. For mileage tracking. The logged mileage does not show up where it is sup”
“[QuickBooks] ★ 1/5 (v26.09.1) — Great Service. But the app sometimes takes either too long to log in, or requires you to log in multiple times. Very slow and laggy.”
“[QuickBooks] ★ 1/5 (v26.09.1) — Horrible security, cannot revoke access to other users signed on (only works for website login). Cannot change password via app or stop malicious login activity if former employee or phone has been compromised.”
“[QuickBooks] ★ 1/5 (v26.09.1) — I am reviewing this today because I have a brand new phone top of the line and the app takes forever to load. WiFi, 5G & ultra 5G is still sooooooo slooooow it’s at least 2-3 minutes to load. Last couple updates have killed this app.”
“[QuickBooks] ★ 1/5 (v26.09.1) — Often freezes, improperly notes an account cannot be connected, and worst of all, when an item is categorized it still shows categorized in QBO. Stop the new features and just make it work!”
“[QuickBooks] ★★★ 3/5 (v26.09.1) — App doesn’t work half of the time. No need to always have my location on. I should be able to only set it when I’m using the app. Crashes and closes. Takes forever to load, if it ever loads. Won’t let you go back and edit estimates or invoices.”
“[QuickBooks] ★ 1/5 (v26.09.0) — Paying for an app you can’t even open up so you can give invoice out or look at old invoices the app literally won’t open”
“[QuickBooks] ★★★ 3/5 (v26.08.5) — Fix app glitches & login issues takes so long. Auto mileage is kinda sketchy but works I guess please update & make it more reliable”
“[QuickBooks] ★ 1/5 (v26.08.4) — Horrible app. You have to sign in multiple times. It won’t open the app because “it’s not ready yet” lol Very confusing”
“[QuickBooks] ★ 1/5 (v26.08.4) — i’ve been using QuickBooks my entire business life in this app has gotten bulk gear in bulk gear and takes forever to load. The only thing I need to do half the time is upload a receipt to the app and that takes me a full minute to get into the application and then when I go to take the photo of the receipt, it doesn’t even show me any of the ui… It just feels like QuickBooks is just shipping features to ship features. When really they should just make the app”
“[QuickBooks] ★ 1/5 (v26.08.4) — I’ve been using quick books for 3 years now and every few months they have a new problem. I will not be using this app another year”
“[QuickBooks] ★ 1/5 (v26.08.4) — One of the slowest apps I’ve ever had the misfortune of using. Not sure what their backend devs are doing. Takes 5-10x as long for a page to load here compared to the website on desktop, and half the time it freezes completely and you can’t click on anything.”
“[QuickBooks] ★★ 2/5 (v26.08.4) — There are a lot of great features, but the app is terribly slow. It takes forever for it to do even the most simple of tasks. To be honest, it isn’t much faster (if any) on the computer either.”
“[QuickBooks] ★ 1/5 (v26.08.4) — It never works, it always crashes, you can’t log in half the time, you can’t send out estimates when you need to, you can’t receive payment when you need it. All these updates on a daily basis just for the app to get worse. I’d fire ALL developers involved if I was in charge. Everything is useless.”
“[QuickBooks] ★★ 2/5 (v26.08.4) — Every update introduces new bugs, makes it slower and less streamlined.”
“[QuickBooks] ★★★ 3/5 (v26.08.4) — This would be a much better app if it knew what version its suppose to use. Every time I log on it’s different and sometimes it just doesn’t even want to load. Please work the kinks out. This has been around long enough for there not to be improvements.”
“[QuickBooks] ★★★ 3/5 (v26.08.4) — I have to close and reopen all the time to get the app to finally load. Has been an issue ever since I’ve used the app (2-3 yrs). That’s my only complaint, but it is a very frustrating one.”
“[QuickBooks] ★★ 2/5 (v26.08.4) — Since the latest update in August 2026 anytime I open the app on my iPhone (newest one), the app will only stay frozen. It doesn’t even show me any of my buttons to press to navigate it. This has caused significant delays in receiving client payments in persons. I have uninstalled the app and reinstalled it countless times and the same problem persists.”
“[QuickBooks] ★ 1/5 (v26.08.3) — Intuit can only seem to make this app worse lately. 50% of the time it doesn’t even get past the spinning dots.”
“[QuickBooks] ★★★ 3/5 (v26.08.3) — App is glitchy and terrible. When adding milage trips the favorites NEVER works”
“[QuickBooks] ★ 1/5 (v26.08.2) — For a company that has cornered the market and increases pricing several times a year I would at least expect a stable app. Nothing but issues and super slow.”
“[QuickBooks] ★★★ 3/5 (v26.08.1) — So my accountant had me switch to QB which is fine, they are a large company. However, on a iphone 16 pro the app is glitchy enough to be unusable. Is there a patch to this coming soon?”
“[QuickBooks] ★ 1/5 (v26.08.1) — Every update seems to make it worse. With the latest update on iOS you can barely open the app. Just constantly in load mode. So frustrating when you depend on this for working on the go.”
“[QuickBooks] ★ 1/5 (v26.08.1) — The app doesn’t function. I am unable to tap any of the features. I’ve updated it. I’ll be canceling my subscription if this doesn’t get resolved asap.”
“[QuickBooks] ★ 1/5 (v26.08.1) — I used to love the QB online app. Every time they do an update, it screws up something that was working fine and now no longer works. This last update screwed up editing products and services when one is added to an invoice or an estimate. The cursor will not move to the spot you need it to, so you can’t edit or delete a line or words. A bubble shows up and then the cursor goes right back to the last word in the service. The iPhone is my lifeline for me & my empl”
“[QuickBooks] ★★ 2/5 (v26.08.0) — Wish I could share an image. App is just blank and not loading data. Sometimes it says updating data. Sometimes it says nothing. When it works, it’s missing a lot of invoices and estimates.”
“[QuickBooks] ★★ 2/5 (v26.08.0) — Using this for my photography business and love it other than the mileage factor - continuously logs me out (basically every day) and if you live in a spotty cell service area like myself it will often not start or continue tracking your mileage. Makes it very confusing and frustrating! Please fix this!”
“[QuickBooks] ★★ 2/5 (v26.07.10) — I’d be better off using a rolodex to pull up information then to use the app”
“[QuickBooks] ★ 1/5 (v26.07.10) — Very bad. I cannot use after some update. I spent a lot of time to sign in, and app all time closed after 1-3 minutes.”
“[QuickBooks] ★ 1/5 (v26.07.10) — The mobile app has been practically unusable since I’ve had it, no matter how many times I update, delete and redownload, etc. I can’t switch between apps without it logging me out completely, half the loading screens make the app freeze and crash. More importantly, the AI stuff is overreaching massively. The company I work for has always had auto-reminders for unpaid invoices turned off, and a recent update started sending out reminders, harassing our customers”
“[QuickBooks] ★★ 2/5 (v26.07.10) — I have been with QuickBooks since 2018. I will be as brief as possible: my business used QuickBooks payments until 2025; however, from 2023 until we finally stopped using QuickBooks payments, they were completely unusable. Our customers could not pay by card or bank draft online (no matter how many times we checked the settings on our end). Obviously it became a huge issue to not be able to take card payments except by calling the customer and taking them over t”
[QuickBooks] ★★★ 3/5 (v26.07.10) — Slow to load. Needs to be optimized.
“[QuickBooks] ★ 1/5 (v26.07.9) — Update: I tried everything merchant services told me to do and my payments are still being declined by my clients. This is embarrassing and preventing me from getting paid. I will be leaving Quickbooks. Original: Four out of the last five invoices I’ve sent to high end clients have not worked. They enter their ACH info and the payment doesn’t go through. I’m starting to wonder why I use this service. Stop working on unuseful AI features and make features core to”
“[QuickBooks] ★ 1/5 (v26.07.10) — There’s always something bugging and crashing. They’ll get it working good and do some update and it goes to shlt again. It seems like they spend more time trying to advertise their additional services than get their main one working properly.”
“[QuickBooks] ★ 1/5 (v26.07.10) — Each update seems to screw more up. I’ve reported several issues over the past few months and none have been resolved. Used to work great but the last 6-12 months it has been terrible. AI getting involved makes it even worse. I’m likely going to switch providers very soon.”
“[QuickBooks] ★ 1/5 (v26.07.10) — Quick book works great when it works. Have to delete the app daily to be able to open it again. Pain in the….”
“[QuickBooks] ★ 1/5 (v26.07.10) — App is unusable. 5+ minutes to open and still freezes/crashes. I’ve been dealing with this issue on multiple iPhone’s for over a year. Uninstalling and reinstalling don’t work. Internet connection doesn’t make any difference. How can a company this large have such a terrible app for so long??”
“[QuickBooks] ★ 1/5 (v26.07.9) — You would think, with as much as we have to pay for our monthly subscriptions, that a company as big as Intuit could afford decent app developers. The app versions for my desktop and phone gets slower and slower to open every time. It’s faster to go to the website. They forgot the “quick” in QuickBooks!”