DoorDash App Breaks Mid-Dash and Offers Pay Less Than Gas
DoorDash and Uber drivers are experiencing significant issues including app glitches, low pay, unfair offers, and inconsistent order volume. Many express frustration with the platforms' algorithms and support systems.
SOURCES (60)
“Is this legit? Because I ex’ed out and went back into the app and it doesn’t ask me for my phone number. This started after the update 2-3 days ago. submitted by /u/AdPlane9375 [link] [comments]”
“Back to back to back to back to.......everytime I get a good offer, immediately after I drop it off and go back to my Hotspot. Always 3 in a row.... submitted by /u/AlternativeNo882 [link] [comments]”
“i updated my dasher app and now my app is not sending me notifications of orders through the actual app, just getting a text message saying I did not accept in time. Then the app pauses my dash for not accepting in time. Is this a bug with the new update that anybody else is experiencing? submitted by /u/mmeeesh [link] [comments]”
“Every active zone was greyed out and now I am getting no orders. This no way to treat a platinum driver. submitted by /u/No_Departure7494 [link] [comments]”
“Every single zone is grayed out with no wait times listed, though the dash button still seems to be there. submitted by /u/Wuropp [link] [comments]”
“Has anyone else noticed this happening recently? I’ve had three in the last week or two. One of the times my phone wasn’t even in my hand. I was turning at a light as the offer showed up. By the time I turned the phone was giving me directions. The other two times I hit decline and then got the same result. They were all for very bad offers; not higher than $5. I had to unassign them so now my completion rate is down to 98. submitted by /u/Ok_Yellow520 [link] [comments]”
“Hi! I just started dashing yesterday, and when I tried to dash today (in a college town, sitting in a hotspot, so I know there are orders) the app refuses to give me any offers. It occasionally will pause my dash, and when I attempt to manually end it, it says "something went wrong!". I've restarted the app at least a dozen times and my phone twice, and can't get anything to work. I decided to look at my order history and see about a dozen excluded offers from tonight. Can'”
“I'm sure I'm not the only person that gets these, but the "Dash now and skip the wait" pop-ups are annoying in the middle of a dash. Like I'm literally in the middle of doing a delivery, why do you need to send multiple notifications lmao. Sometimes it does it and shows towns over an hour away too. submitted by /u/ItzXenTTV [link] [comments]”
“i can't even do anything now, i used to be able to get 300 daily just doing regular orders during the day but i can't even go online and haven't been able for the past 2 weeks. I'm not a fan of this planner thing whatsoever, whenever it opens up for new reserve spots, they're already taken by gold/platnium/diamond drivers like what the hell man. worst update ever, i know uber is doing this so they can pay drivers the bare minimum. submitted by /u/eliyoma [link] &#”
“Question So i just got a message saying Overall dasher rating coming soon to my area. My question is for people who already have it in their area. Did it make a difference for the better or worse? submitted by /u/Hungry-Jury8165 [link] [comments]”
“Is anyone else having problems? Or just me? submitted by /u/Fun-War9359 [link] [comments]”
“So I got a stacked order I'm on the second one picking up pizza but it becomes no internet connection and I can't complete the pickup process. So usually I toggle the airplane mode and I'm able to fix it. But this time it's not working so far 10 minutes I'm trying my best to get the app to work. Luckily I had pushed the long line submission so that bought me some time. In the end I have to drive all the way home connect to my Wi-Fi for the process to complete. By that time I&”
“I've been doordashing for 8 years on Android and have always been able to put the sound option for new orders to "none" and still get a vibration for new orders. Within the last month the loud obnoxious bell has been going off despite having every single notification category's sound option set to "none". Incredibly frustrating since it pauses my music when driving and blares at max volume when I'm in a restaurant or walking back to my car after dropping off. In m”
“This past week, I’ve noticed that whenever I select “order still being prepared when I arrived”, the “What’s causing your wait?” option no longer disappears (almost as if it’s not registering that I selected the option), and the on-time rate still penalizes me for picking up the order late (this is despite the fact that I arrive to the store early or on-time). I’ve now had to use up all 10 of my exclusions for the on-time rate. Is anyone else experiencing this issue lately? I’m genuinely pissed”
“Anyone else have an app issues today? I’ve had to delete the app twice reboot my phone three times. This is becoming ridiculous. submitted by /u/Space_Vivid [link] [comments]”
“It won't let me jump tasks anymore, forces me to pick up from both restaurants first then I can jump task for the deliveries but I used to be able to pick up one order, deliver that first before doing the second pickup, now it won't let me? submitted by /u/Odd-Delivery-174 [link] [comments]”
“Any ideas on how to get the flex app to reset? It’s suck on yesterdays route. And I’m not able to login and reset it. Contacted support. Account manager said they can manually reset. Force reset I believe. Any ideas? Who is best to contact? They are not the best support wise. submitted by /u/FriendshipRare3448 [link] [comments]”
“The last week honestly I’ve been doing quite well. A lot of accepted orders, some monster tips, and constant driving, nothing to complain about. Well, this morning I was on the phone with support and was told to delete my app and redownload. It automatically updated my app and I thought nothing of it. By god was that the worst mistake. Not only is the UI disgusting, hotspots are absolutely ruined. There is no “hotspot” anymore, even if you’re in the parking lot of the restaurant, you’re not in t”
“App being weird this morning for anyone else? Was shopping a double at Walmart which also has me stopping at another store for one of those customers. As I was nearly finished the Walmart part I got offered another terrible order so I declined it only to find all three of my other orders had also been removed. I also think it went against my completion rate. I hate that the support line is such a piece of garbage I don’t even want to bother calling. I ended up getting just one of the orders offe”
“Wednesdays used to be a 100 dollar day for me. I’ve been sitting in a hotspot for an hour now without a single offer. submitted by /u/DEATH_squirrel [link] [comments]”
“Stuck in gold even though I have a 4.8 customer rating it’s just not updating on the app and it’s been 2 days submitted by /u/Critical-Vehicle-785 [link] [comments]”
“I have logged in and when I accept a offer, this fricking outdated screen popped up for some reason. I tried uninstall, redownload, clear cache, force stop, nothing. Can anyone know what's going on? It was updated a couple of days ago submitted by /u/xtrashboat666x [link] [comments]”
“Just a quick rant. Tonight I was dashing and I had finished with my last order. Now the app only asks if you’d like to keep dashing and not if you’d like to stop. Instead you have to hit keep dashing, go into the app and then hit end now. My issue is an order populated immediately before I could end my dash and my rating dropped 2%. Now honestly, I could care less about some rating. But the fact that it’s tied to your Dasher Status is ridiculous when you can’t end your dash immediately. Maybe yo”
dasher app down ? submitted by /u/samuraitre [link] [comments]
“Got a new car. Has DoorDash addressed the CarPlay issue? I have a nice screen and don’t want to have to mount my phone. Can I at least use GPS on car screen? My last car didn’t have CarPlay submitted by /u/Legitimate_Diver_699 [link] [comments]”
“I’ve been on hold for over an hour. Is anyone else having the same issue. submitted by /u/Ok_Strawberry6027 [link] [comments]”
“Aside from it being an abomination and completely unnecessary, it’s cost me dearly: -I don’t get Pro Shopper offers anymore. Guess the new UI doesn’t allow it. -I have been Gold and have been able to get orders from certain stores, but when the new UI came out, those stores don’t show up anymore. And some of the stores only give you orders if you’re Platinum. -It keeps saying literally everything is high pay for Gold. $6 for 4.5 miles? High pay. $4.25 for 3 miles? High pay. And you know how I kn”
“Hello about 5 days ago I took an instant offer and when I hit swipe, it showed me an error message and the order just closed without me doing anything, I thought it was an error of the app and didn’t pay attention to it, today I got hit for that error and it dropped my standing to at risk,I called them and as always they say it was my fault, because I had to report the error when it happened, the guy did an “appeal” in 2 minutes and they won’t change decision if someone else have faced this in t”
“Version 4.578.10000 on iOS is terrible. They removed the coffee cup action for taking a break or getting gas well at the same time not figuring out how to allow you to close out an order before offering a new order. It just happened to me took a picture. Customer goes inside with the food offer comes in wipes everything out making it worse they remove the option to do anything other than take a picture. You can’t submit a picture you’ve already taken you can’t bypass it so they’ve created a real”
“I have over 2,000 deliveries with a 5 star delivery rating and have never had an issue with this ever. Over the past 6 months I get this message through doordash at minimum once a week. I know for a fact I'm not messing this many orders up LOL and actually the one time that I did mess this up I got a contract violation. It's the only time I've ever had an issue with delivering the wrong order. Was just curious if anyone else is getting this on the regular and it not being legit?  ”
“Yesterday I had the app glitch out on a stacked order where it wouldn't show the second batch. I ended up having to get with support to unassign. Today I'm receiving 0 offers the past hour it seems. The app also frequently errors our when trying to schedule or dash now. Is anyone else having a similar experience recently? submitted by /u/Lucky_Spirit_6301 [link] [comments]”
“I still get food offers even though i have this enabled and it has dropped my acceptance % down significantly because i dont want to miss the dashlink offer then when i check . All the dashlink offers are gone even though i was top 5 on the waiting list when there was 20 offers that day. Waste of time and gas driving 30 minutes to the pick up location just for the app to bug out on me. submitted by /u/davidh818 [link] [comments]”
“Hey Dashers, did DoorDash change the offer screen for anyone else today? This morning my app was showing offers like the second screenshot. Is there any way to switch back to the old interface? I don’t know if the interfaces have something to do with the quality of the offers, but they are terrible. I lost the platinum rejecting horrendous offers. submitted by /u/netsoex [link] [comments]”
“Just came back to dashing after a few weeks, and last night and today had this issue which forced me to contact support to unassign. What is happening is that I am getting one grocery order (Safeway), start shopping, and get offered a second order. In the past, when I would accept a second order while already shopping for one, it would automatically separate the orders into Order A, B, C, etc, and I could seamlessly see and scan items from all orders. Now, it is treating it like two separate ord”
“What exactly is going on with the app today? Everyone is experiencing some type of issues. Is the app down or is it just slow? submitted by /u/bp3366 [link] [comments]”
“Probably an extremely stupid question… I have been refreshing the app since last night and all I see are Fresh orders and there are like 15 available. As soon as I pick up 1, all the other ones disappear. Have I reached the 40 hour cap? Never had this issue before. submitted by /u/2kTeeZ [link] [comments]”
“I saw the offer flash then it disappeared. Then a separate offer came and I accepted it. I delivered it and i tried to log out of the dash and it said that I still had an order still undelivered but the app was already scanning for new offers. I called support they unassigned me without effecting my completion rate but now I have 1 acceptance rate lower. That's not fair bc I never accepted it! Lol submitted by /u/BasicInevitable2226 [link] [comments]”
“Anyone else having issues with Whole Foods or Fresh instant offers lately? A few times I accepted one, got to the store on time, hit “I’ve Parked,” and then the app started glitching. Either it stayed on finding/matching a route, gave a technical error, or just never actually gave me a route. Then it discharged me. The problem is some of these ended up looking like I didn’t pick up the orders, and I got dinged under Terms of Service for “not picking up orders after accepting,” even tho I was the”
“I've got two orders in my car in the app keeps crashing 🤷 submitted by /u/Still_Dog_6445 [link] [comments]”
“I've always been able to do it before, but last night on two different orders I was unable to, when I click the gear icon like normal then the message icon, it just showed a screen that said "Messages" at the top, without listing my recent dropoffs, the rest of the screen blank. I could take a screenshot tonite if ppl don't understand.... No idea how long it was like this, maybe started yesterday, I do remember messaging someone last week and it worked. Just to avoid questions”
“I’m only getting 1 location Pick up spot DIL5? I called support and they told me that only 3 locations are available in my region?? But My region is ( CHICAGO ) I explained that I’ve always had +300 offers from any wearhouse around and I’m only getting 1 wearhouse available and he said that when the demand is up for my delivery’s in different wear houses that it would show up. HOW ARE +50 different Amazon wearhouse all of a sudden not in demand?? MIND YOU I’ve had my Flex account since 2020  ”
“Is the app down? I keep trying to go on so I can start my dash and it just keeps like the screen keeps pulsating grey. submitted by /u/icecoldfelicia [link] [comments]”
“The fact that anyone can dash now has made wait times 10 minutes, all the orders are now 5.85 for some reason, i’m platinum with a 94/100 rating, but i’ve made $38 doordashing for 4.5 hours. what’s the point in even being platinum anymore submitted by /u/Equivalent-Post-2618 [link] [comments]”
“After you mark a delivery as complete, the thumbs up or thumbs down screen pops up. About a week ago, whenever that screen pops up, my phone display starts flickering and bouncing around like crazy. I have to touch the screen, then it stops, then I can select thumbs up or thumbs down. I would think that it's a phone issue vs an app issue, except for the fact that I have a relatively new iPhone 17 Pro Max, and this is the only time this happens. No other problems with the display anywhere els”
“Hello, I am trying to opt in shop and deliver orders since 15 days but i could not. I contacted the customer support but no solution. Anyone faced this issue before? submitted by /u/foultayeb [link] [comments]”
“Today I finally had it. Right now I run 3 apps: DD, IC, and UE. Today was the 5th day in a row I started dashing right before or during the lunch/dinner rush, and either got terrible offers or nothing at all, and it's gotten to a point where it's not worth it anymore. My market isn't the best but, prior to June I was chilling with over $20 an hour and easily $1.25 a mile, which I consider to be pretty good for my market. Since June 1st, my AR has gone from 76% to 34%, and it's be”
“App is stuck in the rewards system from the other state and not my state's point tier system. Have done all the troubleshooting ans have dashed everyday since I've been back and it hasn't fixed. Support is no help at all. Any insight on how to fix this? submitted by /u/CelebrationGlum8645 [link] [comments]”
“Ever since this new overall dasher rating was implemented, I’ve been getting less orders, worse orders, or no orders at all. Is there a reason for this? Is it just my area? submitted by /u/Mixetyy [link] [comments]”
“This is the second time it’s done this to me. I have 800 deliveries and 5.0 rating. I pick up for “A” & “B”. I pick up both orders and it says take it to A house. I get there take a photo. I specifically checked if I had the correct name. Im 10000% sure. As soon as I finish the first delivery the next one says deliver to A! I had to go back to the door and switch the orders. I know you’re all thinking “oh you definitely screwed up the names.” I’m telling you I am 5 million percent sure becau”
“Why even give drivers the option to dispute fraudulent ratings if every appeal just gets rejected without anyone even reading the dasher's response? 🙄 submitted by /u/No_Lawfulness_2647 [link] [comments]”
“If it wasn't for multi-apping, I might be forced to become responsibly employed. submitted by /u/Chemical-Reserve-196 [link] [comments]”
“Im not sure if this is only happening to me or if others are experiencing this issue. I would turn my app on for orders and while im waiting I get a message that my dash has been paused. At first I thought I missed the order. But then I started to pay attention and ofc even though it says it’s busy and it’s a 1-4min wait, it always longer. And so I’m not receiving any orders but my dash pauses anyways. If anyone else is experiencing this please let me know and if you know how to fix it please al”
“Been platinum forever and never ran into this. Thought I could dash whenever… submitted by /u/Ancient-Sherbert-782 [link] [comments]”
“I keep having this failure pop up. I've spoken to them since the 23rd of July. Keep getting promised a resolution within 48 hours and I still cannot dash. I drove out to see my husband 45 miles away and had no problem there. But anywhere at home or near my house is a no go. Has anyone else experienced this? If so, what's the fix. Btw, I have done absolutely all trouble shooting and even extra trouble shooting more than once and more than one way. One of which included buying a brand new”
“I moved into a new place with a parent and sibling, my mother died just 41 days into living there. She had cancer and no one knew it. My father died of the same thing just a few years prior... To make up the amount in rent she left I have been doing door dash. It gets me out of the house... I feel productive.... Everyone tells me that I am ruining my car (Despite brief trips around town and staying in the local area) and that they can't see how I am content doing this for now. Is that weird?”