Uber passengers encounter drivers violating safety protocols
14 posts across 2 communities in the last 60 days; 93% from r/uberdrivers.
“Lyft has this as an option. I don’t see why Uber hasn’t done the same. I had two customers in a row last night who didn’t buckle in, and when I asked them to please buckle up, they pretended like they didn’t hear me, so I had to listen to the annoying seat belt alarm in my car…”
“I felt guilty canceling a ride when a woman showed up with two children (possibly preK) and she told me that the "Uber drivers always give her a ride with no issue, it's only 2 miles.."I had to cancel only for the child's safety. It's also a risk for $75 ticket and i also heard…”
“Soooo, the driver kept speeding and when I checked the meter it said 51 or 52, in a 40 speed limit. The problem is even after I told him “can you not go over 40” it probably hurt his ego coz he didn’t slow down and still went upto 46 (I have it on video). I want to mention it to…”
Multiple Uber passengers reported concerning incidents involving drivers exhibiting unsafe behavior, including suspected intoxication and erratic driving. Passengers expressed fear and uncertainty regarding the driver's actions and questioned Uber's response to these violations.
SOURCES (15)
“What is your response to a passenger that adds a stop after the ride has begun (without asking)? I picked up a girl and on the trip she added a stop. I had just received an offer to a area that I wanted to go…”
“Lyft has this as an option. I don’t see why Uber hasn’t done the same. I had two customers in a row last night who didn’t buckle in, and when I asked them to please buckle up, they pretended like they didn’t hear me, so I had to listen to the annoying seat belt alarm in my car for the entire time for both rides. It would be really nice to have that as an option so passengers can see that as feedback for whenever they get low ratings. submitted by /u/7stringer81 [link] [comments”
“Location: San Diego, CA Hi guys, I took an uber to work today and on the way my uber driver suddenly braked due to an ambulance coming from the opposite direction and got rear ended with me in the back seat. I watched my driver exchange information and then the driver completed my ride since the damage to the car wasn’t bad enough to not drive. I filed a report with uber immediately after I got dropped off and then got picked up by a friend to go to the doctor to get a check up. Luckily it’s jus”
“On the way to the pickup I got a call from a girl telling me the passenger was drunk and she was going to help him get to my car. The only reason I didn’t hang up and cancel right there is I would’ve maybe felt bad for whoever the girl was stuck with this guy. Anyway he gets in and eventually puked while failing to open the door. He didn’t mention anything about it when I dropped him off. He just said “thanks, I owe you six stars” and I thought to myself “you’ll owe me the cleaning fee 😂”. Requ”
“for context i am a rider, my driver tells me this? i told them to cancel and they haven’t yet, but they chose to take the ride? idk what do i do submitted by /u/Normal-Prompt2079 [link] [comments]”
“I had a very uncomfortable experience while travelling from Gurgaon to Anand Vihar Railway Station . The driver politely asked me to cancel the Uber ride , saying that if I cancelled the ride and paid him directly/offline, he would take me to my destination. He also said that otherwise Uber would charge him. I agreed based on his assurance. However, after travelling only around 2–3 km from the pickup location , the driver suddenly told me that he would not be able to take me to Anand Vihar , bec”
“I pretty much never accept trips with stops involved due to a lot of bad past experiences. I've even had parents leave little (2yo) kids in the car while they went shopping. I've had a lot of bad luck lately with rides I accept as no-stop, change to 1 stop when I arrive. I've also had several add multiple stops while in route without even asking me. I finally asked a few why and they told me its because they can never get rides when they put stops in. I'm pretty sure one of the g”
“I felt guilty canceling a ride when a woman showed up with two children (possibly preK) and she told me that the "Uber drivers always give her a ride with no issue, it's only 2 miles.."I had to cancel only for the child's safety. It's also a risk for $75 ticket and i also heard that if you get in a crash, Uber will not cover you (New Jersey) submitted by /u/No_Zaquximyb_69rfm80 [link] [comments]”
“I find it odd that Uber lets passengers make reports about a driver speeding when Uber uses telemetrics nowadays to track everything. If they have a record of you not speeding why would they allow a passenger to make a false claim 🤔 submitted by /u/MeechTactics [link] [comments]”
“Not saying it would not happen on Lyft. Just every time this happen to me it was an Uber ride. So I ask how to do handle the two situations(Pickup and drop off). You drive to the pickup and you are right on the pin but uber doesn’t start the count down and after about a min you realize you have zero cell. First time it happened I had a great out. I use to accept shared rides and when I got there for a shared ride they had 4 people. Told them that’s too many for a shared ride and they need to cxl”
“Traveling this week and stayed at a hotel near an airport last night. Took an uber to dinner. Driver's name was Melvin and he had a white Highlander. After dinner, get Uber back to hotel. This driver's name was also Melvin, but he had a silver Highlander. Two Melvin's with Highlanders for pre and post dinner runs. What are the odds??? submitted by /u/Sea_Breakfast_6145 [link] [comments]”
“Soooo, the driver kept speeding and when I checked the meter it said 51 or 52, in a 40 speed limit. The problem is even after I told him “can you not go over 40” it probably hurt his ego coz he didn’t slow down and still went upto 46 (I have it on video). I want to mention it to uber but I don’t want it to damage his ratings. He told me before I left not to give a low rating and I understand that’s his livelihood I don’t wanna f anyone over so I just won’t rate him. But also I don’t trust that h”
“I’m in CA, this just happened tonight, and I am really just trying to make sure I handle this all correct. This is my first time in this situation and I’m hoping this post will bring me some peace of mind and maybe someone will have their own experience to share. I was in a fender bender tonight while in the middle of a ride. Someone rear ended someone who rear ended another who rear ended me. Police report was made, photos and video have been taken. Uber called me while it was all happening and”
“Wow, you truly never know how a ride is going to go—this particular one was 100% my craziest, worst ride experience to date. Picked up a group of three outside of a popular area bar (2 girls, one guy)—for whatever reason, the guy didn’t want to get in the car but he eventually did after one of the girls (presumably his gf) yelled at him to—first red 🚩 After starting the ride and driving away from the bar, the girl asked the guy “Why are you mad at me”, his response—I’m not mad…maybe 2-3 minutes”
“For reference this happened a couple weeks ago. My friends and I got in this Uber and after about 3 minutes realized our driver was drunk. Swerving everywhere, speeding, slurring words ect. We didn't say anything to him because we were scared of what he would do if we asked him to pull over. As soon as I got out of the Uber I reported the incident to them. I didn't have any videos for the same reason I didn't speak up. I followed up with them on my report and all they said was the at”