Meta restricts businesses because of two-factor authentication
17 posts across 3 communities in the last 60 days; 88% from r/FacebookAds.
“Has anyone run into this before? I submitted my Meta Business Verification using corporate documents yesterday. Since then, I haven’t been able to access Business Settings from my account. My Facebook profile, Ads Manager, and Meta Business Suite all work normally. Another…”
“I’m stuck in a really strange Meta Business permissions loop and I’m wondering if anyone here has experienced the exact same issue. I created and manage the Business Portfolio myself. My Facebook Page shows my personal Facebook account as having Full Control . However, whenever…”
“What's the workaround when Meta restricts a new business portfolio claiming there was automation or use of machines? Severalmappeals have not worked and I can't reach abhiman using yhe appeal route.”
Businesses are finding their Meta Business Portfolio accounts restricted due to issues with two-factor authentication, specifically when using Facebook Advanced Protection. Users cannot disable 2FA and re-enable it, preventing them from accessing ad accounts and managing campaigns.
SOURCES (22)
“I run a coaching business that helps people quit nicotine. I've only recently started advertising on meta. After my pixel and CAPI were setup, I got the following message from meta: One or more of your data sources are in categories with restrictions. For details…”
Hi, I can’t access Meta Ads Manager for my business after finishing verification. I’m asked to enable two-factor authentication. But when I try to set it up, Facebook says I’m using a…
“Hi everyone, My Meta Business Portfolio verification has been under review for more than 3 weeks without any response. My two previous attempts were rejected. Has anyone experienced this? Is there a way to contact Meta support and get a manual review? I'd appreciate any advice or solutions. Thanks! submitted by /u/Cool_Ambassador_7986 [link] [comments]”
“Hi everyone, My Meta Business Portfolio verification has been under review for more than 3 weeks without any response. My two previous attempts were rejected. Has anyone experienced this? Is there a way to contact Meta support and get a manual review? I'd appreciate any advice or solutions. Thanks! submitted by /u/Cool_Ambassador_7986 [link] [comments]”
“Has anyone run into this before? I submitted my Meta Business Verification using corporate documents yesterday. Since then, I haven’t been able to access Business Settings from my account. My Facebook profile, Ads Manager, and Meta Business Suite all work normally. Another admin/partner on the same Business Portfolio can also access Business Settings without any issue. When I try to open Business Settings, Meta sends me to a 2FA reauthentication page. I enter the correct authenticator code, but”
“I’m stuck in a Meta account-management loop that reads like satire. The explanation I received claims: My identity is linked to a business portfolio restricted for “Fake accounts.” The restricted portfolio is hidden, so I can’t access it to remove it or appeal. That same restriction blocks human support, despite my Meta Verified subscription. My Instagram is “trapped” inside the portfolio, causing Business Suite login errors. Let that sink in: the thing I’m supposed to fix is allegedly hidden fr”
“I’m stuck in a really strange Meta Business permissions loop and I’m wondering if anyone here has experienced the exact same issue. I created and manage the Business Portfolio myself. My Facebook Page shows my personal Facebook account as having Full Control . However, whenever I try to open Business Settings, I’m immediately redirected to a page saying: “Your request is pending. We sent a request for access to Settings to people with full control access of the [Business Portfolio] on Sep 25, 20”
“Hello, I create business portfolio for my client and assign access for me and him on pages and ad account, suddenly the business portfolio is districted, I sent and appeal and they refused it, how can I solve it? submitted by /u/NadaMekawy [link] [comments]”
“My personal Facebook account got locked, so I lost access to the business accounts I manage. Meta then told me the account was reactivated and sent me through a checkpoint. The checkpoint crashed. Support later confirmed in writing: “The account was not reactivated because it failed the checkpoint.” Now they won’t reset it, won’t tell me the exact violation, and one of my ad accounts is spending ~€2k/day basically without a driver. At least I’m not over-optimizing and hurting the algorithm now,”
“My client's Facebook account is the sole administrator of the Meta Business Portfolio, but for some reason, it has a restriction that prevents me from linking an app to the Portfolio. I've tried two-factor authentication. Meta’s support team hasn’t given me any specific reason for the restriction, and I don’t know where to submit support tickets (the AI isn’t much help). There are no other administrators in this business portfolio, so no one else can link the app either. I’m new to Meta.”
“My ads manager app is showing that my account is restricted but when I went in browser ads manager nothing over there plus I also noticed my ads are spending right now not a lot and they are in Facebook ads library showing active. submitted by /u/SympathyNumerous3162 [link] [comments]”
“What's the workaround when Meta restricts a new business portfolio claiming there was automation or use of machines? Severalmappeals have not worked and I can't reach abhiman using yhe appeal route. submitted by /u/Realistic_Cupcake44 [link] [comments]”
“Hi everyone, I’m having a strange issue with my Meta Business account and I’m hoping someone here has dealt with something similar. My account was hacked back in 2021, and that’s when the restriction happened. Since then, I managed to recover everything — I got my Facebook account back, my Page back, and I currently have access to everything again. The problem is that the old Business restriction still seems to be affecting my Business Portfolio. Right now: There are unauthorized ad campaigns th”
“My Company's Facebook/Meta Business Portfolio has been under review for almost 2 months , with no clear update or resolution. Has anyone faced this before? What is the best way to contact Meta Support directly ? Is there a way to escalate the review ? Has Meta Verified/support chat helped anyone in this situation? Should I create a new Business Portfolio , or could that make things worse? What are the best alternatives if Meta doesn't resolve it? Would really appreciate advice from anyon”
“Meta requires an LLC/legal entity verification just to fetch a Facebook Page’s name and profile picture via API. Not to post. Not to manage it. Not to access private data. An LLC between you and a fucking JPEG 🥀 correction : you can get the pfp without the llc, but for the page name you need an llc submitted by /u/monkmodeceo [link] [comments]”
“I have a question i created new meta portfolio and i added my socials and stuff and yesterday i got something like that when i want to go to any saetting i didint get any email or whatever but when im going to ads menager or something i can what do i need to do Your request is pending We sent a request for access to Settings to people with full control access of the ... business portfolio on Aug 24, 2026 submitted by /u/EmployeeConscious311 [link] [comments]”
“I am trying to create my business portfolio, and it shows that my account is restricted. Upon talking to the assistant, at the end of a long rabbithole, during which I discovered that this was happening due to my personal account being restricted. Uploaded my ID etc in a bid to lift the restriction. My issue is still not resolved. Because of this, I am unable to send automated marketing messages to potential clients. How can we resolve this? submitted by /u/Confident_Day_6798 [link]”
“We run a legitimate U.S. ecommerce brand selling physical products. Our ad account ran for about a year with no major issues, then Meta requested business verification. After submitting verification, the ad account was restricted almost immediately. Support said it may be related to advertising policy / misleading marketing, but we’re confused because the business is real, products are shipped, and we’ve been trying to clean up all verification details. We also tried using another existing busin”
“Hi, I started a thread earlier this week about a freshly created Meta Business Portfolio (TL;DR: it got restricted within 5 minutes of its creation for "automation" claims and immediately appealed for) I have since been talking with AI agents for the last 5 days. And the experience is the worst support experience I've ever had: First, apparently the appeal was declined because I forgot to fill in ALL the details about my business. Fair, I forgot an important one: Tax ID. The AI age”
“this is my first time using meta ads and my portfolio got restricted? i added the authenticator and verified my identity but im not sure whats going on. i’ve only made this account because intellijend requires it. submitted by /u/Born_Efficiency419 [link] [comments]”
“US-only DTC, Meta is my only channel. My CPM roughly doubled over the last few months ($55–65 → $85–110 CAD). CTR is still fine (3.7–4.2%). Here's the weird part: I had a batch of before/after body ads get killed, but most of them NEVER showed up in the Account Quality / rejection center. They just threw errors like "invalid ForceRunStatus" when I tried to run them. Only 2 actually logged as real rejections. So I genuinely can't tell if my account is quietly penalized or not —”
“My Meta Business Portfolio was suddenly restricted because Meta claims that I need to enable two-factor authentication. The problem is that 2FA is already enabled and working on my personal Facebook account through multiple methods. Facebook Advanced Protection is also enabled, so I cannot completely disable 2FA and set it up again. Until August 3, 2026, I was able to access the Business Portfolio, manage ad accounts, edit campaigns, and publish ads normally. Then the restriction suddenly appear”