Reserved Uber Rides Vanish Before Drivers Accept
11 posts in the last 30 days, all from r/uberdrivers.
“Anyone else have this issue? When I set my area preferences, within 2 minutes it’ll disable on its own and then they’ll send me a long trip ride instantly before I can turn the preferences back on. Happens multiple times a week.”
“It seems like it works, maybe 10% of the time for me. I tried the toll-free and the other one and it rings a couple times then just stops. Does anyone else have this happen to them?”
“I feel like Uber is really pushing reservations lately. They used to just be an occasional thing that was hidden away. Now I get constant notifications for them when I’m not even driving. I also get constant pop ups for them while I’m driving. They are such a waste of time and…”
Drivers report reserved rides disappearing from their app before they can accept them, even when online and prepared to fulfill the request. This impacts both high-priced and lower-cost reserved rides.
SOURCES (11)
“I feel like Uber is really pushing reservations lately. They used to just be an occasional thing that was hidden away. Now I get constant notifications for them when I’m not even driving. I also get constant pop ups for them while I’m driving. They…”
“Anyone else have this issue? When I set my area preferences, within 2 minutes it’ll disable on its own and then they’ll send me a long trip ride instantly before I can turn the preferences back on. Happens multiple times a week. submitted by /u/DevilComplex_ [link] [comments]”
“When you accept a reserve ride, then cancel it, the pax doesn’t really know it went back to the market to get a new driver. Maybe if they look at the detail it has changed, but I finally had an encounter yesterday with someone who was expecting another driver. I didn’t know what to tell them except I was the new driver and they almost cancelled because they didn’t want to ride with someone else. After further discussion, she says her husband made the arrangement and screen shot her the details t”
“It seems like it works, maybe 10% of the time for me. I tried the toll-free and the other one and it rings a couple times then just stops. Does anyone else have this happen to them? submitted by /u/MBlaizze [link] [comments]”
“Yall! How many time can you miss reservation? Then reset? It seems like if you miss a few then you will lose access but then Whats the reset? Any ideas? I missed one today accidentally. submitted by /u/NY10 [link] [comments]”
“This might just be a glitch with my driver app, but today I got a request for a Transit share ride. I have never seen this before, but when it came up it didn't show the fare for the trip so I declined. I tried to look it up but I didn't find anything about the transit share. The only thing it showed me was that when it doesn't show the fare it's likely a glitch in the app. Has anybody else gotten one of these? If you did, did itshow you what you would be getting paid? subm”
“I lost my my access to reserve trips this morning I have missed 3 reserve trips but the first missed and the last missed trip were while I was on a trip that Uber sent to me during that 30 minute window. I never know how to message anyone to explain anything that happens or if I have a question or a concern. Would someone please let me know how to contact Uber? Thanks! submitted by /u/Simple_Passion7114 [link] [comments]”
“I’ve only been driving for a little over 4 months and have slowly been learning tips and tricks and taking suggestions. Right now I’m waiting on a rider and am super frustrated with uber. I’d just gotten off work and decided to uber for a bit. Received a good offer and accepted and then saw it was a reservation. Since Uber was already prompting me to navigate that direction I just assumed it was a reservation that another driver had canceled but when I got here, I realized it was telling me the”
“Has anyone on here experienced a pre-booked reservation just disappear from your app like 15 min before it’s scheduled? No cancellation notice and no cancellation fee. This has happened to me three times now. I’ve been driving for Uber now for a year. I mainly do back to back reservations. Last Friday (the 18th) I had completed approximately 6 reservations and had 2 left to go before I finished for the day. One scheduled for 9:35 and one for 10:35. I headed to the general location of the 9:35 re”