Custom Goals and Logs Keep Getting Wiped
17 posts in the last 90 days, all from App Store.
“[MyFitnessPal] ★★ 2/5 (v26.38.0) — It’s so annoying how much this app freezes now & resets my goals!”
“[MyFitnessPal] ★★★ 3/5 (v26.36.0) — I fkn hate the app adjusting my custom macros! Stop fkn going that”
“[MyFitnessPal] ★★ 2/5 (v26.34.0) — After using for about 5 years it suddenly got glitchy and kept losing my prior days data. Lost years worth of it. Support kept telling me to do the same things I had already done over and over and seemed to be blind to the idea that maybe I…”
A significant number of users are experiencing data loss within the app, including custom goals being wiped out or settings resetting to defaults. This undermines user trust and makes the app unreliable for tracking fitness progress.
SOURCES (27)
“[MyFitnessPal] ★★ 2/5 (v26.40.0) — I've had MFP for 10 years now- both free and premium. It has kept me on track with my macros. It was so easy to navigate and create my recipes. Yes I'm saying 'was' because with these updates and new…”
“[MyFitnessPal] ★ 1/5 (v26.40.0) — This app keeps changing my personal settings of calories goals to their default recommended calorie. It’s very frustrating that I have to adjust it back multiple times within one week. And the bar code scan for detecting calories often doesn’t work. In short, too much manual work for an app that was supposed to make people’s life easier.”
“[MyFitnessPal] ★★ 2/5 (v26.39.0) — I've had MFP for 10 years now- both free and premium. It has kept me on track with my macros. It was so easy to navigate and create my recipes. Yes I'm saying 'was' because with these updates and new interface in the last year or so, it's so confusing to navigate through now. I wish y'all would have just kept it as is- simple. Not to mention, when y'all were doing all the changes my data disappeared. I had years of data under "my foods" and "my meals" all gone.”
“[MyFitnessPal] ★★ 2/5 (v26.38.0) — It’s so annoying how much this app freezes now & resets my goals!”
“[MyFitnessPal] ★★★ 3/5 (v26.36.0) — I fkn hate the app adjusting my custom macros! Stop fkn going that”
“[MyFitnessPal] ★★ 2/5 (v26.34.0) — After using for about 5 years it suddenly got glitchy and kept losing my prior days data. Lost years worth of it. Support kept telling me to do the same things I had already done over and over and seemed to be blind to the idea that maybe I wasn’t stupid and there actually was a problem. I was a system administrator for many years, I understand how to reset devices, remove and reload software, and I understand logging in with two different accounts yields diffe”
“[MyFitnessPal] ★★★ 3/5 (v26.32.0) — I use to love the app. Now every time I add a new item, it deletes whatever I previously added. VERY frustrating. Wish this was fixed.”
“[MyFitnessPal] ★ 1/5 (v26.31.0) — Coming back to MyFitnessPal after about 5 years. With all settings/permissions accurately turned on (and off and on again multiple times), the only information that will sync from MyFitnessPal to Apple Health is my current weight. I hate that I spent $20ish on a month’s subscription when it is completely useless for my purposes, which is to import nutrition info from Apple Health to Bevel.”
“[MyFitnessPal] ★★ 2/5 (v26.31.0) — "Swipe right to log yesterday's meal" does not work anymore, goal setting page has nice updates but is not intuitive - specifically having to toggle recommend calories off. I don't like that I have to do 2 clicks to look at my nutrients. I consider this to be the main reason I use the app so having it be on the third tab over in progress and hidden until nutrients is clicked feels like a lot of friction for a UX perspective. Also just in general salty that you”
“[MyFitnessPal] ★ 1/5 (v26.31.0) — Can you please fix this app to show macros for each meal… exactly how it was a week ago before your updates? The app only shows the percentage for each macro for each meal… this is useless when trying to eat a certain number of grams of each per meal. You have made food tracking way more difficult that it should be… Im deleting this app and gonna start using something else… your updates are ridiculously annoying bc you break the app more than you actually fix it”
“[MyFitnessPal] ★★★ 3/5 (v26.30.0) — I set my macros goal and for some reason the next day my fitness pal doesn’t save the macro I set my fitness pal too and gives me random macros that I never set my profile too. I’ve never had this issue with MFP before but it’s kind of irritating. Another glitch I’ve noticed is one I set a macro goal the same day the home page doesn’t register that I’ve set a new goal which is also irritating.. I’ve checked to see if my app needs updating because sometimes app”
“[MyFitnessPal] ★ 1/5 (v26.30.0) — I have used MyFitnessPal daily for more than 1673 days with good results. The most recent software update mid to late June has caused ongoing errors that Customer Service is unable and/or unwilling to correct. I work with the Chatbot to report it 2 to 3 times but nothing happened. I found a support link and reached out. I got a reply on July 9. As of today, July 30, they continue to tell me they can’t fix the problem. They finally acknowledge that it is a known”
“[MyFitnessPal] ★ 1/5 (v26.30.0) — Lost my data ( food logs 7 years of data) cuz of the new update”
“[MyFitnessPal] ★ 1/5 (v26.29.0) — New UI ruined the app. My calorie goal changes daily despite me setting it back. I have used this for 3 years and it’s now unusable. Super disappointed.”
“[MyFitnessPal] ★ 1/5 (v26.29.0) — Long time premium user. The last big update got rid of my meals and it won’t let me make one. I went through all the steps multiple times. It says it’s saved but it’s not. What good is a fitness app when you can’t save a meal??”
“[MyFitnessPal] ★ 1/5 (v26.29.0) — I was using this app all day today logging my food and I came in this evening to start my fast and everything‘s gone. All of my progress is gone, everything. It says I no longer have premium which I have a receipt that says it’s good until April 30, 2027. I refuse to pay another dime just to get that premium back, but I think that I should get my money back because I can no longer use it. From reading what other people said once it’s lost I won’t get it back. Wh”
“[MyFitnessPal] ★★★ 3/5 (v26.28.0) — I’ll give more stars if my app starts to work better. I was trying to update a recipe and it just started giving me an error message and also won’t scan anything in. I will try to uninstall and reinstall but if it still doesn’t work, I will cancel my subscription. This is suppose to make losing weight easy and so far it has for the few months I’ve been paying for it, but when I’m trying to meal prep and make my own recipes, it’s disappointing when I just keep”
“[MyFitnessPal] ★ 1/5 (v26.28.0) — I was trying to log my food and it kept saying it couldn’t find it because it was just looking at my history. I couldn’t log any new foods. I tried logging out and logging back in and then I kept getting a server error message. I tried deleting the app and reinstalling it, still nothing!!! I can’t even reach a rep to help! I am paying for premium plus! I want my money back!!!!”
“[MyFitnessPal] ★ 1/5 (v26.28.0) — I keep having issues with this app, it was working great until it deleted all my data, all my logs gone. All my recipes, history, everything gone. Now when I try to log anything it won't show anything new unless it was in my history. Meaning I can't log anything I haven't already logged… This is so frustrating, I've updated the app, logged in and out, refreshed, still doesn't work.”
“[MyFitnessPal] ★ 1/5 (v26.28.0) — I’m not sure what’s going on with the app this morning or what but I have loved using this app for about 70 something days now you can check my streak if you can access my account I say that because it just deleted my whole account and all the progress I made after not working I woke up this morning made nutritional breakfast and attempted to log it into the app like I always do just for it to say food not found and only pull up foods I have a history with I kno”
“[MyFitnessPal] ★★ 2/5 (v26.28.0) — I used to love this app. Now it won’t look up new foods unless I barcode scan. The search function got stuck. I was told to uninstall and reinstall and now I can’t log in and I have to start over as all my history is gone. Not worth the money.”
“[MyFitnessPal] ★ 1/5 (v26.28.0) — I put in my breakfast, lunch and dinner. when I looked to log my snacks, lunch and dinner were gone. Happened yesterday too.”
“[MyFitnessPal] ★★★ 3/5 (v26.28.0) — Stop changing things! Tracking has changed about 17 times in the last few years like why so many changes? Is it new people in development? Every couple months I feel like I have to learn the app again because of changes to the diary. Also I know it’s been a while but it’s really unfortunate that the barcode scanner was once free and now is not”
“[MyFitnessPal] ★ 1/5 (v26.27.0) — My custom goals keep getting wiped out or won’t save. No matter what I change my daily goal to it says “custom goal can’t be same as default.” This is the most basic function of your app - get it together.”
“[MyFitnessPal] ★★ 2/5 (v26.27.0) — I just noticed that my macros are not correct. As I was entering my breakfast stack data I noticed that my protein macros were not correct they were decreasing. I already thought something was off when my breakfast stack is usually at 55 grams of protein and today it was at 48 grams. I noticed it when I entered a piece of dark chocolate and it went from 48 grams to 44 grams. So as of now this MyFitnessPal app is unreliable. Please fix it. All we ask is for accu”