MyFitnessPal Deactivates Premium After You Already Paid

“[MyFitnessPal] ★★ 2/5 (v26.40.0) — This app started off great many years ago. I understand as time has went that features that were free have become accessible for paying members only. The problem is it is ridiculous how many food options are there to select that are inaccurate. I spend more time comparing the macros on my nutrition label to the selections in the app than anything else. If I didn’t do this, though, I feel my macros would be significantly off.”

“[MyFitnessPal] ★ 1/5 (v26.40.0) — The new app is horrific. It locks up all the time because of the ad on the bottom of the screen. That never used to be there. I can no longer rotate the app and use it in landscape format which means I can no longer see my breakdown of macros per meal. I have to go through 50 extra steps to now log my food. And you want money from me… I’m out. There’s better apps.”

“[MyFitnessPal] ★★ 2/5 (v26.39.0) — Keeps kicking me out and asking to renew my subscription but it’s valid until May 2027”

“[MyFitnessPal] ★ 1/5 (v26.39.0) — Very frustrating. Wouldn’t recommend this app”

“[MyFitnessPal] ★★ 2/5 (v26.39.0) — I’ve been a premium subscriber for years but suddenly they are pushing notifications I do not want and can’t disable.”

“[MyFitnessPal] ★ 1/5 (v26.39.0) — The newest update kicked me out of my account and says it can’t find it. Locked out and worried I won’t get my history back!”

“[MyFitnessPal] ★ 1/5 (v26.38.0) — I’ve been using MyFitnessPal on and off for years now. Every dieting period I would always pay for premium. But with these recent updates. The app is no longer a simple food tracker. The new UI is a hassle compared to the old one. Previously you could search up the name of a restaurant and get presented with a menu like list but they recently removed that. It’s just not an enjoyable experience to use so I’m going to experiment with other similar apps and hope th”

“[MyFitnessPal] ★ 1/5 (v26.38.0) — MyFitnessPal is depriving me of the premium features that I’ve paid for. When using Apple automatic login, the app defaults to the free version and will not reset to the premium features that I paid for. The help feature is useless.”

“[MyFitnessPal] ★ 1/5 (v26.38.0) — Great app but since the update kicked me out I can't access my account. I try to sign in but all I see is a message stating " email already in use".”

“[MyFitnessPal] ★★ 2/5 (v26.38.0) — The app isn’t working as it’s suppose to. It’s not giving me the premium options even though I paid the $79.99 for premium options.”

“[MyFitnessPal] ★ 1/5 (v26.38.0) — I was charge for a subscription i did not want - so i tried to get on the app but my password id not work and although they said they would send me a code to change my password it never arrived. So i could not access the app. Next i tried the telephone number attached to the charge. Guess what - the number is no longer associated with Lasta Inc. I feel they scam you!!”

“[MyFitnessPal] ★★ 2/5 (v26.38.0) — I’ve used MyFitnessPal for food and calorie tracking and really like the food database, but my experience with Premium has been extremely frustrating. I have an active yearly Premium subscription through Apple that doesn’t expire until February 2027, yet the app keeps telling me to “Go Premium.” I’m seeing ads and I can’t even use the barcode scanner that I’m already paying for. I’ve uninstalled and reinstalled the app, restarted my iPhone, logged out and back”

“[MyFitnessPal] ★★★ 3/5 (v26.37.0) — Works well when I can get in the app. However the app will randomly log me out every couple of days , at which point I try to sign in again with apple, which causes the app to do nothing until after 15 tries, 5 app restarts, and two instances of getting into the app and getting logged back out immediately”

“[MyFitnessPal] ★ 1/5 (v26.37.0) — Did the update and now it wont log me in via FB like it ALWAYS has. I cannot login at all even tho I have paid for this app. I want a refund. I am able to login via Facebook thru my phone’s browser. But NOT thru the app. So its clearly AN APP ISSUE. Its been MONTHS and there has not been a solve for this. I pay for premium and have not been able to use this app since earlier 2026. How do you let customers go THIS long without a fix for the most important aspe”

“[MyFitnessPal] ★ 1/5 (v26.37.0) — I have been a premium user for the last couple of years, user in total for nearly two decades. These changes make the user experience far more challenging and unhelpful. Cancelling and switching apps, sadly. I’ll come back if you change it back, unless I love a new app by then.”

“[MyFitnessPal] ★★ 2/5 (v26.37.0) — I’m giving 2 stars b/c the app has been freezing when I’m trying to use it. I have to logout go to something else and then come back. It’s frustrating for an app that I’m paying for.”

“[MyFitnessPal] ★ 1/5 (v26.37.0) — For 2 years I have paid for premium and NOT NOT GOT THE BENEFITS”

“[MyFitnessPal] ★ 1/5 (v26.37.0) — For the exorbitant price I pay for this subscription, I would have hoped they would have adequately developed to launch in iOS 27. Enjoy the loan I guess?”

“[MyFitnessPal] ★ 1/5 (v26.37.0) — I paid for the subscription and it worked for 6 months, but then stopped. I signed in and out, restarted my phone, deleted and reinstalled the app and no fix. Then I messaged them and they don’t respond. Customer service sucks. Other than that the app is good.”

[MyFitnessPal] ★ 1/5 (v26.37.0) — App has been broken all day

“[MyFitnessPal] ★ 1/5 (v26.36.0) — My password will not work. Tried to reset it but that won’t work. Have used app for many years. Don’t want to lose all data.”

“[MyFitnessPal] ★ 1/5 (v26.36.0) — Choosing the “sign up with Apple” option has totally broken my data ownership. I bought a premium plan, but I’m still forever paywalled. Was unable to sync recipes and had to re-install the app, went to log in and was forced to re-subscribe as there is no “Restore” option. Was then double billed for the annual plan. And guess what…still can’t get by the paywall. It’s ridiculous this company is vibe coding their authentication and payment system. Please refund me”

“[MyFitnessPal] ★ 1/5 (v26.36.0) — I updated this app recently and renewed a subscription after years of not using it. It’s really gone downhill. I’ve spent the last week trying multiple times to enter foods into the log only to have them not appear at all. Sometimes, if I enter the same food for a different meal, it will accept it then. But there isn’t any rhyme or reason to when it decides to work.”

“[MyFitnessPal] ★★ 2/5 (v26.36.0) — I have the premium subscription for this app, but I constantly get the “go premium” on the top of my app. I’ll delete the app and redownload it so it’ll work. It tells me to upgrade, and I tap the monthly subscription, and the app LITERALLY says I’m already subscribed…….redownloading the app makes it work, but then the “go premium” pops right back up the next day, or sometimes even the same day. FIX THIS!!! I’m tired of deleted and redownloading the app”

“[MyFitnessPal] ★ 1/5 (v26.36.0) — Will not renew Premium.I would leave zero stars if I could. After the update, I actually thought I had forgotten to renew my Premium subscription because the interface was so unrecognizable.It is a massive bummer because I used to be able to see everything clearly on one page. Now, everything is buried. I spent 10 minutes hunting for old features and refuse to waste any more time. It feels like developers just move things around for the sake of it, thinking it’s”

“[MyFitnessPal] ★ 1/5 (v26.36.0) — Ironically this app’s aim is to keep you consistent but it’s so buggy and inconsistent you would rather keep track in your notes app. Just renewed the premium (darn auto renew) and suddenly the app cant tell who purchased it and disabled the premium features. Don’t worry it kept the cache of items you input via the premium features. Support is useless and invokes no hope that they can fix things quickly.”

“[MyFitnessPal] ★★ 2/5 (v26.36.0) — I used to like this app and at one point did pay for it. But they moved a lot from the free version to the premium version so unless you’re paying for it, this really isn’t worth it. It can be confusing and hard to use. Once again, capitalism turns an awesome product ain’t to something much worse.”

“[MyFitnessPal] ★ 1/5 (v26.36.0) — I answered dozens of questions for nothing just so the Premium paywall would show up. As someone who’s actually willing to pay for a good app, I felt like I was being tricked, so I deleted it right away.”

[MyFitnessPal] ★ 1/5 (v26.36.0) — The app was working an hour ago and now I can't even log in. It's saying account not found. I was paying for premium too. Also several…

“[MyFitnessPal] ★ 1/5 (v26.35.0) — I have been a paid user for years but recently the app shows that I am not a paid user with ads popping up. When I go to upgrade it says I am already a subscriber. I have had to delete the app and restart it in order for it to work again but it doesn’t last. Please fix this.”

“[MyFitnessPal] ★★★ 3/5 (v26.35.0) — First, it does a nice job in free mode of recording and displaying my data. But, it is too expensive for me to buy and then every two weeks it logs me out and deletes my data. I’m aggravated that they don’t have a free mode and treat my data as a tool to force me into buying. Will not purchase this app and deleting it from my phone.”

“[MyFitnessPal] ★ 1/5 (v26.35.0) — I paid for an annual Premium and 4 days later all my data and account disappeared!! There is ZERO way to talk to an actual person and AI generator is ZERO help! Since I use Apple to sign in, I can’t even sign in via the website and, as I said, on the App I’ve been erased! Taking my money and then disappearing me is Stealing!”

“[MyFitnessPal] ★★ 2/5 (v26.35.0) — I love using the MFP but the last few months the app has been glitching. It disappears right after I log in, even after updates and reinstalling it. I’ve tried everything but it’s still disappearing and I can’t use it. I may need to cancel my subscription if I don’t get the technical support I need which I’ve reached out for and have yet to receive.”

“[MyFitnessPal] ★ 1/5 (v26.35.0) — I’ve used this app FOR YEARS, from my teens well into adulthood, and every year and every update it’s more and more paywalls. Paywalls for what used to be free features of the app. I still remember when you could insert your own macros of a food that wasn’t logged, and I still remember when you could dial in your macros and calories numbers without the need of a slider and percentages. This is app is a shadow of its former self in every aspect. If you enjoy”

“[MyFitnessPal] ★ 1/5 (v26.34.0) — My premium subscription that I’ve had for years (and expires in April 2027) has been telling me for two days I don’t have it. If I click to reactivate, it lets me know I have it already. Then it spins forever and never lets me use my premium features. This is two days now and two tickets put in and no one is helping me or responding to my tickets and I’m getting super frustrated. I’ve deleted the app and reinstalled and tried all the tricks. Please help. It’s be”

“[MyFitnessPal] ★ 1/5 (v26.34.0) — Every time they update this pathetic app they mess up paid subscriptions and try to get you to purchase them again!! My paid premium subscription is valid until May 2027 but when I go to use it the app says I need to pay for premium again!! Apple Store needs to delete them from the site !!”

“[MyFitnessPal] ★ 1/5 (v26.34.0) — I’m currently on my fourth email trying to figure out how to get back into my active premium account, and no one emails or contact you back.”

“[MyFitnessPal] ★ 1/5 (v26.34.0) — I am paying 19.99 per month for premium and out of no where the app refuses to acknowledge that.”

“[MyFitnessPal] ★ 1/5 (v26.34.0) — My premium subscription that I’ve had for years (and expires in April 2027) has been telling me for two days I don’t have it. If I click to reactivate, it lets me know I have it already. Then it spins forever and never lets me use my premium features. This is two days now and two tickets put in and no one is helping me or responding to my tickets and I’m getting super frustrated. I’ve deleted the app and reinstalled and tried all the tricks. Please help. It’s be”

“[MyFitnessPal] ★ 1/5 (v26.34.0) — Can’t log anything. Every time I attempt to log something it tells me to join Premium (I have it and have had it for nearly 6mo). I click to ‘join,’ then it tells me I already have it and then hangs on a blank page until I close the app. Repeat. I have to delete the app, download it again, and then it works for a little while. Then the above bs starts again. The relentless advertising to pay for something I’ve already paid for to the extent that it actually”

“[MyFitnessPal] ★ 1/5 (v26.34.0) — I’ve lost so many streaks from updates, even today I struggle to log in and my premium keeps disappearing”

“[MyFitnessPal] ★ 1/5 (v26.34.0) — Newest update tells me I’m not premium and then when I click it it says I am, but won’t put it in premium mode. I’m paying for premium but unable to use the features.”

“[MyFitnessPal] ★ 1/5 (v26.34.0) — I’ve used my fitness pal for a long time. I’ve had the premium subscription for a long time too. All of a sudden every day when I would log in my app told me to “Go Premium”. To reactivate the premium I’m using I would have to delete and completely redownload the app to get it to register I’ve had premium. Did this 4 straight times in a row, and so I’m switching to something else. It’s not worth it”

“[MyFitnessPal] ★ 1/5 (v26.34.0) — Aside from paying the ridiculous $80 a year, the app keeps lagging! Every time I open it up, it says “Go premium!”. IM ALREADY PREMIUM. I don’t have to renew till 2027 (if I even do so) to constantly be told you aren’t until I have to reset the app or force delete time and time again.”

“[MyFitnessPal] ★★ 2/5 (v26.34.0) — I paid for a full year of premium, but when I went to cancel the auto renew scheduled for next July, I started getting ads in the app. I don’t see a way to restore my purchase and remove the ads. I’m paying for a premium, ad-free service. This feels like a bug. Can we fix?”

“[MyFitnessPal] ★ 1/5 (v26.33.0) — Logged everything every day. Then one day - my account vanished (after YEARS) but they still found a way to bill me. I’m LIVID. YEARS of input and tracking are gone and I’m locked out.”

“[MyFitnessPal] ★★★ 3/5 (v26.33.0) — I use this app everyday. I pay for the pro version. But lately I seem to have to log in approx every 3-5 days it seems. What’s up with that??? Please fix this. It’s annoying.”

“[MyFitnessPal] ★ 1/5 (v26.33.0) — I paid for premium for one year and it will be the last year I use it. First, I am still getting ads! Even ads asking me to upgrade to premium when I already pay for premium! Second, barcode feature is now useless. Ever since they removed it from free users, guess who is updating the database now? No one. When I scan foods, it goes into some random listing and not the actual food I bought. They really ruined their database with that one. Other premium features a”

“[MyFitnessPal] ★ 1/5 (v26.33.0) — Paid for the Premium version. It Does not Show up on my app anymore. Tried logging out, Uninstalling the App, and they only have a Worthless ChatBot for Customer Support Submitted Multiple Requests to Talk to A Human No Response. REPORTED TO APPLE FOR FRAUD”

“[MyFitnessPal] ★ 1/5 (v26.33.0) — App looses login details and when you are not careful it creates a new login without any history - badly designed”

“[MyFitnessPal] ★★ 2/5 (v26.32.0) — They keep locking features behind the premium membership that used to be available to everyone. That’s not how that’s supposed to work. On top of that, the layout has become incredibly frustrating. You have to click through several different menus to find information that was easily available to you before on your log. I’ve used mfp on and off for probably 15 years, but I think I’m going to start looking for a replacement.”

“[MyFitnessPal] ★ 1/5 (v26.32.0) — I paid $99 for this app and less than a month later after being charged $99 they took away the premium features and asked for more money…. It’s only been less than a month and i paid for a year up front. Now, the only help i can get is through some stupid AI bot that has no idea what I’m talking about some how. I WANT MY MONEY BACK”

“[MyFitnessPal] ★ 1/5 (v26.32.0) — Why do you keep changing and updating the app? The updates aren’t making your app better nor are they making it easier for users. It’s annoying and I won’t be renewing my subscription”

“[MyFitnessPal] ★ 1/5 (v26.31.0) — I have been using MFP since before my Mom passed away in 2012. I used the paid version. I just deleted the app from my phone. The constant perky congratulations, and the pop up’s about vitamins, protein, etc, EVERY TIME you record an item, are juvenile. The app is no longer for me.”

“[MyFitnessPal] ★★ 2/5 (v26.31.0) — Too many featured disabled unless you pay, the selling out of the app years ago, makes this app garbage.”

“[MyFitnessPal] ★ 1/5 (v26.31.0) — I used & paid for this app for years. This upgrade made it completely unusable. It’s a shame all the new users have NO IDEA how great this used to be.”

“[MyFitnessPal] ★ 1/5 (v26.31.0) — I’ve been using this app for a while now and really hate that barcode scanning is behind a $20/month paywall. Deleting the app and switching to something else. BYE MFP”

“[MyFitnessPal] ★ 1/5 (v26.31.0) — The app is great—when you can use it. For some reason I was logged out of my account on my phone (recent known issue), but even though it was supposed to be fixed, I can no longer log into my account linked to my Facebook account that I’ve been using for YEARS. It says I don’t have an account. I can log into through the website just fine and see all of my data. I’ve deleted and redownloaded the app several times with no change. If they don’t fix it soon, I’”

“[MyFitnessPal] ★ 1/5 (v26.30.0) — After being a multi-year user of the free app, I finally decided to take the deep dive a year and a half ago to becoming a premium subscriber. (The ads were increasing to the point of annoyance, and I couldn’t use the barcode scan for free anymore). One year later I canceled the subscription. They have done a stupid revamp to the app making everything as confusing as possible. This went from a top food diary to a mediocre (if not lower) food diary. Stupid. I”