Amazon Sellers Get Wrong Inventory Counts and Missing Payments
Amazon sellers are experiencing significant operational issues, including incorrect inventory counts, unexpected financial discrepancies (missing payments, erroneous shipping charges), and a lack of clear communication or resolution processes. These problems disrupt their businesses and create substantial financial risk due to Amazon's marketplace control.
SOURCES (60)
“Im a seller located in the US. For my European orders I have always used FedEx for shipping. Starting last week I have noticed that Amazon is not accepting FedEx tracking numbers. When I tried to confirm the shipping manually FedEx is not on the…”
expired payment method is only budget alert that actually works
“How do you "look into it" in less then 10 seconds and come to the conclusion that its going to stay on my standing. Its takes more then 10 seconds to look into an account and pull up a picture submitted by /u/Impressive-Cattle-52 [link] [comments]”
“want everyone to know that amazon genuinely does not care about you, nor do they listen. i was terminated this morning with no warning, because they said i stole. i did not. (edit: a large package got stuck in the trunk of my car, it wouldn’t open and i returned the package late. even though it was returned and loss prevention was aware of the situation, i woke up to a termination email.) this was my only source of income, and genuinely i loved this job (for the most part lol). i have anxiety an”
“find a different supplier or just buy from amazon directly if it's cheaper, no point paying a middleman”
[Amazon Seller] ★ 1/5 (v9.12.2) — Payment module is unreliable. Costs are unexplainable and intuitive. Support doesn’t explain anything.
“i got a missed call and email saying amazon was calling in regards to my flex account? i’m so confused has anyone ever had this ? submitted by /u/emmagabbyyy [link] [comments]”
“Hi guys, so up to this point we always used traditional carriers like usps, ups, fedex etc now we received good offer to work with other carriers and when we checked amazon order confirmation window for these carriers, for many of them we have to manually type in shipping-service. there is no drop down list of services like for usps or others our concern is how do we make sure amazon will validate tracking numbers? name of one of the carriers is GOFO if that matters thank you in advance! s”
“Sold an electronics item via FBM for $300. Customer called us directly to say it didn't work / defective. I believe it was actually incompatible with their existing system. It was returned in the original box, without any of the original protective padding/materials . Because of that, it is broken into two pieces, with internal wires showing. Since they marked it "defective," is there any way to get reimbursement from Amazon for this now-destroyed product? I know the timing and pro”
“Hi everyone, I use Amazon MCF to fulfill orders from my own website, and I’m running into something strange with MCF returns which started lately. For some orders/SKUs, when I create a return, I still see the option: “RMA-only – I’ll Ship and Pay” That option is useful because it gives me the RMA/return authorization, but the customer can pay for return shipping according to our website return policy. However, for other SKUs/orders, the RMA-only option does not appear at all. Instead, Amazon onl”
“Does anyone in Seattle know what the hell is going on with Amazons payments? A ton of adjustments and nothing got paid out on Friday or today so far. Any idea? submitted by /u/PurposeAble4534 [link] [comments]”
“Has anyone experienced third-party sellers on Amazon refusing virtual cards? I'm trying to buy a camera lens (around US$300) on Amazon Brazil. The item is sold by a third-party seller but fulfilled by Amazon (FBA). My virtual card works normally for Amazon purchases, and my bank confirmed there are no restrictions or declined authorizations on their side. On my first attempt, Amazon even prompted me to approve the transaction in my banking app, which I did immediately, but the payment still”
“I have been waiting on idle over a month since my account was deactivated upon account creation. No explanation was given. I have opened a case and still waiting. If anyone from Amazon sees this, please intervene. I have spent thousands of dollars on trademark registration and product procurement. It is beyond frustrating. submitted by /u/magic_erasers [link] [comments]”
[Amazon Seller] ★ 1/5 (v9.12.2) — I can’t even get past the photo verification anytime I try it sends me to a loading screen and I wait there endlessly I’ve sat there…
“Do you count the hours yourself, or just keep taking blocks while Amazon still shows them? submitted by /u/Vagramm [link] [comments]”
“Is there a reason amazon is so willing to pay you for a canceled block but as soon as you report a warehouse closure even with photo proof they don’t want to pay you for it or claim they can’t determine your payment eligibility? Today was the second time DAU5 was closed for a 3:15am and it was like pulling teeth getting them to accept my photo proof and I’m still fighting support for the same issue on the 30th. submitted by /u/Due_Jacket_1870 [link] [comments]”
“Hey anyone else in Seattle just get a huge deposit to their flex account. ? .. they just put 4000$ in my account for a huge list of manual adjustments and I am wondering where they are all from . submitted by /u/ObjectiveRecord1972 [link] [comments]”
“I have a large removal order about +1500 units of product, I've never had to remove these many units at once, and the majority of the time, it would be through small parcels. I have a small warehouse, nothing crazy, just 800sf. However, I don't have a forklift for the next month. I need to be proactive and conduct this removal order within a week, two weeks max, before it expires. Is there a way to request a lift gate for removal orders? With 1500+ units, im estimating around 3 pallets,”
[Amazon Seller] ★ 1/5 (v9.12.2) — Disbursement of funds
“Hi everyone, I'm hoping someone with Amazon selling experience can help me understand this. My SKU Economics page shows Net Proceeds of ¥2,348,731, but the total amount transferred to my bank account is only ¥1,591,000. There is a difference of approximately ¥757,731. I contacted Amazon Seller Support several times. They keep explaining the reserve policy, deferred transactions, and the 7-day holding period, but they have not given me a detailed breakdown of where the missing amount is. Some”
“Hi everyone, Amazon keeps assigning our FBA shipment to YYZ7 (Milton), but there are no weekday delivery appointments available for July. We use a non-partner carrier, and they can’t book a weekday appointment. The carrier says they can pick up the goods, hold them at their warehouse, and deliver to Amazon on a weekend, but that would cost an extra CAD $325. Has anyone found a workaround? Thanks in advance for any advice! submitted by /u/BenchApprehensive757 [link] [comments]”
“my top 3 sku, were deleted with my stock stranded at warehouse now i got a mail after midnight, saying your sku have been deleted, kindly create removal order. i check my mail next morning with my pieces being stranded there. and now what can i do . its been a day already. is it with me only or happening to you guys too submitted by /u/Easy-Wrongdoer-7010 [link] [comments]”
“Hi All, The product had previously been selling cross-border without issue. Since then I've opened countless cases, provided SDS documentation, product details, ingredient information, product type classifications, browse node paths, comparable ASINs, screenshots and multiple appeals. The issue has been escalated through Seller Support, Executive Escalations, Remote Fulfillment, Cross Border Compliance and RISC. The problem? Nobody can tell me what's actually wrong. One Amazon team confi”
“I spent $2000 on product and amazon lost it. 2 months later they refunded me $1,000. This is my first experience with FBA. Is it worth even returning? Is my luck this bad or is this common submitted by /u/MrSteak42 [link] [comments]”
“Amazon opened a case and sent me this email today. I checked the history of all 1,2,3 star reviews as well as voice of the customer, and there are maybe 1 or 2 others in the past year that refer to this issue; I have thousands of reviews. I don't believe there is anything wrong with the product, but the issue is a byproduct of how the product actually functions. Suggestions on how to approach this? Email is below. ------------------------------- We have identified product issues based on the”
[Amazon Seller] ★★★ 3/5 (v9.12.1) — Can’t pull the Business report
“Had this block at 4:30am this morning…. Amazon offered me a longer block for 8 dollars more…. I was like <😑>…. DECLINE! Then I got this block…. I was like am I being punished LOL…. Anyway the unique thing that happened was every building had a working code or working Amazon key or Security at the gate or manned Reception/Concierge Desk. First time that has ever happened…. Didn’t have to leave any packages at the main door or stashed in a bush 👍 submitted by /u/Red_Lionz [link”
“I've mentioned here repeatedly that sellers should not be afraid to send Amazon a demand letter for issues like lost inventory when Amazon is actually at fault, you can document where it falls in Amazon's written policies, and you can document your efforts to solve said problem . Many commenters have replied that it's not possible to sue Amazon, or that Amazon will shut down your account, or whatever other imagined restriction / retaliation people have in their minds, even though Ama”
“Yes, and sorry to say, but they are the most incompetent people I have ever come across. I have spoken with multiple agents, and they all keep sending me instructions on how to change the business address. They simply cannot understand that the primary contact, an individual, is different from the business entity. Only one agent actually understood what I needed, but even in that thread, the next reply came from someone else who went right back to the script of telling me how to change the busin”
“@ NoInspection2921 Have you had a chance to open a case with Seller Support? What are they saying?”
“To /u/NoInspection2921 and all participants regarding scams, promotion, and lead generation CAUTION: ecomm forums are constantly targeted by spammers and scammers - including comments in this subreddit and via private messages. DO NOT respond to private messages, DM / PM / message requests, or invites to other forums even if it seems helpful or free. Be wary of individuals, entities, and forums which are sucker seeking, host scams, and have blatant misinformation. Common ruses include the helpfu”
“I keep telling people this, the auto tapping and dropping are what’s causing the behavior. The appear to be bots and Amazon is tired of having to update software continuously to deactivate bots so now if the behavior is bot like they will take action.”
“they did this before but not with the same wording, i don’t believe. i don’t remember it being seven days. they just hid offers for a few days. best thing to do is set a filter to about exactly what you want. though i know that’s not how you got your blocks OP. just saying.”
“You guys are fucking insane. End the block, call Amazon and let them know what happened. You still get paid and no dings”
“if the second is a replacement order to the first? maybe you can check the order details on your seller central, or download the transaction reports to see why.”
“Happened to me on May 30th and still waiting for the appeal to be approved. Because of the app glitch and short staff at the UVA1 Amazon Fresh warehouse, standing went from Fantastic to At Risk. It sucks glitches and warehouse issues will cause problems that wasnt your fault. https://preview.redd.it/rwwl0aezu76h1.jpeg?width=1080&format=pjpg&auto=webp&s=069f9a1fd2b586e6df3a07759b36b342015442c7”
[Amazon Seller] ★★★ 3/5 (v9.12.0) — I sell something, ship within 24 hours, I pay Amazon for the shipping and I have zero fund available for months.
[Amazon Seller] ★ 1/5 (v9.11.2) — Shut down my used book selling account claiming I was selling counterfeit copy’s, without providing any evidence of that. Then have proceeded to hold thousands of…
[Amazon Seller] ★ 1/5 (v9.11.2) — I’ve been having issues with my debit card connecting. Nobody helps me. I’ve had two payments that were submitted that we’re supposed to be paid out…
[Amazon Seller] ★ 1/5 (v9.11.2) — Ungating is full of bots that send you in a loop and give you different reasons to why your invoices are not valid when you are…
[Amazon Seller] ★ 1/5 (v9.11.2) — Out of nowhere, Amazon is charging me $70 even though they’ve said that I’m making quite a bit in profit, but they are charging me money…
[Amazon Seller] ★ 1/5 (v9.11.2) — Every experience with Seller Central is frustrating. Any simple task is exceedingly more complicated than it needs to be and Amazon is so sloowwww to restock…