Amazon Sellers Get Wrong Inventory Counts and Missing Payments
Amazon sellers are experiencing significant operational issues, including incorrect inventory counts, unexpected financial discrepancies (missing payments, erroneous shipping charges), and a lack of clear communication or resolution processes. These problems disrupt their businesses and create substantial financial risk due to Amazon's marketplace control.
SOURCES (60)
“Last week I had 2 different deliveries where they didn’t give me a reasonable amount of time to finish them so I decided to end both those blocks early because each would’ve led to 25 late deliveries which I thought would’ve absolutely cooked my standing…”
Then you should not be liable for the underpayment penalty for 2026.
“Does anyone know how to reactivate an account? Or how long Amazon holds a grudge? submitted by /u/TexasMojado [link] [comments]”
Same, just error after error attempting to register my account. Both on the app and the webpage. They should have had all of this worked out prior to roll out. There is…
wtf is going on here submitted by /u/Taznasti [link] [comments]
“Why I made this: I was frustrated with “professional appeal letters” that cost $200 and read like ChatGPT with a letterhead. Amazon already told you what they think you did. The job is a clean Plan of Action, not a novel. What it does: you paste what Amazon actually wrote (suspension, listing suppression, IP complaint). It drafts a POA-style reply in about a minute: facts, corrective action, how it won’t happen again. You edit it. It will not invent a fake invoice or a fake supplier. Tech / high”
“The reply-to-the-complaint play works when you answer the exact problem and leave the product out unless they ask what you use. Save a couple of searches for the literal phrases people type when they hit this ("lost the receipt", "can't remember what I paid"), reply with the actual answer, and let your profile do the rest. It's slow, but those people convert way better than a free-tier crowd. Also worth keeping your captured-and-retrieved event as the only number you”
“A buyer files a fake complaint. I lose 40 points. I remove the item and notice there was a switcheroo ($250 Tom Ford sunglasses for a used $2 junk). I report the buyer, file for reimbursement and Amazon reimburses me $90. Then I send the Amazon reimbursement report to the "Fake Complaint Dept" and tell them that "given this invalid complaint, please remove the complaint from my account and give me back my 40 points". They said "Nope. The only way to remove the complaint”
“[Amazon Seller] ★ 1/5 (v9.12.3) — This is shameful. It’s been 9 months and this is the first time I have experienced something like this. My next stop will be filing a complaint with my states Attny General”
“We got notification from amazon Section 3 Identity Verifification our account health is healthy no counterfeit anything were doing Fba the problem we are facing right now they held funds and the deactivation date is on 3rd sep and interview on 9th sep can u share from your experience what would happen regarding the funds and date going past deadline? submitted by /u/External_Tear_4367 [link] [comments]”
“And it shows paid on amazon app but don’t show your funds in the bank? submitted by /u/Any_Excitement6258 [link] [comments]”
“You tell me I have till 9:05 to request a block yet it is 9:04 and they are blocking me from doing so. I truly hate the request system, and the reserve now section is a joke nothing and I mean nothing gets posted there anymore unless it’s a “just for you block” and 99% those are trash. submitted by /u/fallensnyper [link] [comments]”
“Sounds like you’re in retail. If that’s the case, I am guessing strong possibility employees are ringing this up incorrectly, u have pilfering going on, or never started w a correct inventory. Either way, u should be entering inventory adjustments into your accounting software and it will certainly show up on you P&L.”
“Well I guess they are correct once the liability is credited, but you have to make sure to debit inventory not cash/undeposited funds...so that sees messy.”
“Yeah, but it’s fulfilled by Amazon and it’s listed as a 4 pack so you can only assume whoever is packing it scans and and reads 4 throws 4 bags in there. They don’t give a fuck it’s not their money’s”
“I don't understand why Amazon can't do the right thing, like when custome fraud has clearly happened submitted by /u/Digitalarche [link] [comments]”
“Investigating can take many weeks, and I don't want to have to wait if Amazon has made a mistake with my FBA inventory. submitted by /u/Digitalarche [link] [comments]”
“Hello! So I’m a relatively new seller (started May of this year) - currently at 197 sales, good traffic etc. I was placed on a payment reserve where 30% of my funds are unavailable for 45 days unless “tracking shows movement”. I expected this and didn’t really mind it. Now the issue is… every damn order I send out (from the UK) to international buyers, with an Etsy label mind you, is just stuck on pre-transit. Even when delivered. I’d say 95% of my sales have been international so… yeah, not ide”
“[Amazon Seller] ★ 1/5 (v9.12.3) — I am submitting a formal complaint regarding Amazon’s FBA reimbursement policy and the way my case has been handled by Seller Support. I purchased legitimate inventory from a merchant specifically to sell through Amazon. I shipped the products to Amazon through FBA, and Amazon received and stored the inventory in its fulfillment center. The inventory was subsequently lost by Amazon. When I requested reimbursement, I was reimbursed for only approximately 50% or”
“Deactivated because I contacted support too many times? YEAH BECAUSE YOU KEEP PLAYING IN MY FACE! Am I expected to just sit there and take it? Bc I promise you, I am not the one 😂😂😂. Mind you, any time I marked a package as undeliverable, I was on the phone with support or had them mark it for me in my block. All this bc I refuse to be exploited for an extra five bucks. “Here’s 75 packages to deliver in 2 hours. Oh and the delivery area is 1hour away. If you go over your block time, just keep”
“I’m seeing this issue a lot. Can Amazon suspend an account even if my Order Defect Rate looks fine? submitted by /u/Digitalarche [link] [comments]”
“Unless you have seller fulfilled prime, you don't need to use Amazon buy shipping anymore, so I'd stop doing that. If you have SFP then I would suggest looking into alternative carriers like OnTrac. I would caution against the UPS/FedEx services that use USPS for the final delivery, we have had issues with our on time delivery rate using those. We fulfilled 64k orders out of our warehouse last year and our USPS adjustment rate is much closer to the 2% you experienced outside of Amazon.”
Nope. Gotta go pure FBA and cut out all other marketplaces.
“You have to do your diligence and check your account regularly. There are time frames to file dispute or fraud charges on your account. Too far back you’ll be out the money forever. Check your account regularly!”
“Picked up a amazon block, scanned everything but app says 2 parcels remaining, called the support worker at station, he removed those from the block. When ended the shift still left with 2 parcels remaining. What to do submitted by /u/Mean-Party-6525 [link] [comments]”
“[Amazon Seller] ★ 1/5 (v9.12.3) — They closed my account and have not paid out the money I made. The worst customer service. You can never speak to anyone and I’ve sent more than 50 emails and they do nothing! I’m out 5k! BEWARE”
“For a week I have been messing with Amazon trying to get rid of an invalid charge method alert. They have shut down my seller central. No money, can’t fulfill orders. I have called multiple times and they say change my card and wait. I’ve done that til I’m out of cards. I use a capital one debit card and have called them and they can see where amazon tries to authorize the card and they ok it. Now I’m gonna have 50-60 orders cancel and my metrics are going to hell ! wtf can I do here folks ?? An”
“On the tracking-nightmare part specifically (separate from the journal entry mechanics pisicik442 covered correctly): don't try to track 2000+ individual packets. Batch them at the point of valuation instead - sort into a handful of categories you can defend an FMV for (e.g. "vegetable seed packets, avg retail $X" vs "flower seed packets, avg retail $Y"), value each category as one lump when received, and book one in-kind donation entry per category rather than per packet”
“For my first year on FBA I assumed Amazon's numbers were basically correct and I never checked. Then I actually sat down one weekend and reconciled returns against reimbursements, and found a pile of money I was owed and never claimed: Units marked "returned by customer" that never physically came back to the warehouse Items refunded to the buyer where the 45-day return window closed and nothing came back Inventory Amazon lost or damaged in their own facility that never got auto-re”
“do the inventory check NOW. we had a bundle app swap on us mid-sale once and didn't notice stock stopped decrementing right, oversold a hero product badly, spent a week refunding and apologizing. the lost sales were nothing next to the trust damage. verify your counts are real before you send any traffic at it.”
“Why is Amazon Seller asking me to start the verification process even though I have already been verified? Also, they accepted my debit card number and took $39.99 from my account, but they are saying that they have rejected my charge method and my deposit method and I need to enter a new one. submitted by /u/kchidas [link] [comments]”
“Has anyone had a payout actually arrive in bank account In less than 5 days , been selling on Amazon for years it's always exactly 5 days . Payouts on eBay arrive under 1 minute WTF submitted by /u/Mortiest_Morty_NJR [link] [comments]”
“[Amazon Seller] ★★★ 3/5 (v9.12.2) — When countering customer returns or filing a claim, it always rejects the pics being attached. It started last year tbh. Also, some payments haven’t been made available since months ago eventhough orders were delivered.”
“Amazon seller have charge me multiple times for .85p 10+ time. Any ideas? submitted by /u/SometimesStrider [link] [comments]”
expired payment method is only budget alert that actually works
“Im a seller located in the US. For my European orders I have always used FedEx for shipping. Starting last week I have noticed that Amazon is not accepting FedEx tracking numbers. When I tried to confirm the shipping manually FedEx is not on the list of options. What also weird is that ups is also not an option in the drop down. So hopefully it's some kind of a technical glitch. Anyone here experienced this issue? submitted by /u/Opposite-Bullfrog688 [link] [comments]”
“How do you "look into it" in less then 10 seconds and come to the conclusion that its going to stay on my standing. Its takes more then 10 seconds to look into an account and pull up a picture submitted by /u/Impressive-Cattle-52 [link] [comments]”
“want everyone to know that amazon genuinely does not care about you, nor do they listen. i was terminated this morning with no warning, because they said i stole. i did not. (edit: a large package got stuck in the trunk of my car, it wouldn’t open and i returned the package late. even though it was returned and loss prevention was aware of the situation, i woke up to a termination email.) this was my only source of income, and genuinely i loved this job (for the most part lol). i have anxiety an”
“find a different supplier or just buy from amazon directly if it's cheaper, no point paying a middleman”
“[Amazon Seller] ★ 1/5 (v9.12.2) — Payment module is unreliable. Costs are unexplainable and intuitive. Support doesn’t explain anything.”
“i got a missed call and email saying amazon was calling in regards to my flex account? i’m so confused has anyone ever had this ? submitted by /u/emmagabbyyy [link] [comments]”
“Hi guys, so up to this point we always used traditional carriers like usps, ups, fedex etc now we received good offer to work with other carriers and when we checked amazon order confirmation window for these carriers, for many of them we have to manually type in shipping-service. there is no drop down list of services like for usps or others our concern is how do we make sure amazon will validate tracking numbers? name of one of the carriers is GOFO if that matters thank you in advance! s”
“[Amazon Seller] ★ 1/5 (v9.12.2) — I can’t even get past the photo verification anytime I try it sends me to a loading screen and I wait there endlessly I’ve sat there for about an hour waiting for it. Just thinking it might be my connection. This is the second day. I’ve tried to do it and it still does the same thing. I can’t even verify myself to use the app.”
[Amazon Seller] ★ 1/5 (v9.12.2) — Disbursement of funds
[Amazon Seller] ★★★ 3/5 (v9.12.1) — Can’t pull the Business report
“[Amazon Seller] ★★★ 3/5 (v9.12.0) — I sell something, ship within 24 hours, I pay Amazon for the shipping and I have zero fund available for months.”
“[Amazon Seller] ★ 1/5 (v9.11.2) — Shut down my used book selling account claiming I was selling counterfeit copy’s, without providing any evidence of that. Then have proceeded to hold thousands of dollars of my funds now 5 months since they deactivated my account. Impossible to get support, and when you do get support they’re entirely clueless with how anything works. Straight up theft.”
“[Amazon Seller] ★ 1/5 (v9.11.2) — I’ve been having issues with my debit card connecting. Nobody helps me. I’ve had two payments that were submitted that we’re supposed to be paid out to me and I never received them and then they don’t even respond when I ask where my funds are”
“[Amazon Seller] ★ 1/5 (v9.11.2) — Ungating is full of bots that send you in a loop and give you different reasons to why your invoices are not valid when you are sure they are, also the support agents is like talking to a brick wall.”
“[Amazon Seller] ★ 1/5 (v9.11.2) — Out of nowhere, Amazon is charging me $70 even though they’ve said that I’m making quite a bit in profit, but they are charging me money and stop taking out of my imaginary profit that they’re not giving me. According to the transactions, the app is saying that I am more than covered for all expenses, but now they are charging me for these expenses instead of taking it out of the money that I’ve made and now they’re saying, I don’t get the money. What kind of se”
“[Amazon Seller] ★ 1/5 (v9.11.2) — Every experience with Seller Central is frustrating. Any simple task is exceedingly more complicated than it needs to be and Amazon is so sloowwww to restock that I end up running out of inventory because they are taking months to process a shipment.”