PANE

Uploaded files disappear from ChatGPT

10 posts across 2 communities in the last 60 days; 70% from r/ChatGPT.

“I’m running into a weird file-upload issue in ChatGPT. I upload a ZIP successfully, and ChatGPT acknowledges the attachment and gives it a path like: /mnt/data/uploaded_source.zip But when it tries to access that exact path from Python/container tools, the file doesn’t exist. So…”
r/ChatGPT
“Thanks man, working fine (as of 24 aug 2026) People facing issue should try reloading chatgpt website after downloading extension for hard refresh use [ctrl + shift + r]”
r/ChatGPT
“Same as me but worse. Chatgpt got a lot of bug. The library can't show all the images but only about 20-30 newest images/files.”
r/ChatGPT

Users report that files they upload to ChatGPT are being automatically deleted, causing frustration and disrupting workflows. This suggests a problem with file management or data retention within the platform.

aidata-managementfile-storageprivacysecurity
FIT
0%
SIGNAL
50%
SOURCES14
FRESHEST POST5H AGO
TRACKED SINCE70D AGO

SOURCES (14)

“Checklist Required [x] I am able to reproduce the bug with the latest debug version. [x] I've checked that there is NO open or closed issue about this bug. (Duplicate issues will be closed immediately without response) [x] This issue contains only ONE bug. PLEASE…”

GITHUB5h ago

“Just in the last day, ChatGPT has started asking me to upload requested files twice about 1 out of 3 times. When I push back and say the file has already been uploaded, it corrects itself and apologizes and then says something about the semantic search didn't find the file the first time it looked. submitted by /u/timbo_b_edwards [link] [comments]”

r/ChatGPT22d ago

“Stop forcing the “file added to chat only” pop up EVERY SINGLE TIME I ADD A FILE…. I GET IT!!!! If i wanted to clear the storage i would, if i wanted the new files saved in chat i would make sure they are, there is zero fucking need to add the pop up and force it onto the screen EVERY SINGLE TIME I UPLOAD A DAMN FILE WITH STORAGE FULL, its the most irritating shit in the world excluding working with ChatGPT, this needs to be fucking removed, one pop up once and thats it, you can go to memory and”

r/ChatGPT22d ago

“I have six files in my ChatGPT Library. I tried to delete them individually and in bulk but I receive the same 'Failed to delete file' error message. Any suggestions on how to delete these files? submitted by /u/Professional_Cup_989 [link] [comments]”

r/ChatGPTSep 11

“ChatGPT having trouble finding uploaded Excel file”

FORUMSep 5

“Does anyone know why everything was working fine yesterday morning, but then suddenly in the afternoon ChatGPT started telling me that the code files I upload, both inside a .zip file and individually, fail to mount in the runtime environment? It seems to have lost that ability from one moment to the next, and I can't get it working again so it can continue working with my C++ files. Could anyone point me in the right direction? Thank you very much! submitted by /u/FirefighterIll”

r/ChatGPTSep 1

“I’m running into a weird file-upload issue in ChatGPT. I upload a ZIP successfully, and ChatGPT acknowledges the attachment and gives it a path like: /mnt/data/uploaded_source.zip But when it tries to access that exact path from Python/container tools, the file doesn’t exist. So basically: Chat attachment: ✅ uploaded Sandbox file path: ❌ missing Re-uploading: same result This blocks extracting the ZIP, hashing it, editing the project, and running tests. Has anyone encountered this attachment → s”

r/ChatGPTAug 31

“Issue with Uploading and Sharing ZIP Files with ChatGPT”

FORUMAug 31
Source preview · community.openai.com

ChatGPT should not be able to permanently delete Google Drive files

community.openai.comAug 29

“Thanks man, working fine (as of 24 aug 2026) People facing issue should try reloading chatgpt website after downloading extension for hard refresh use [ctrl + shift + r]”

r/ChatGPTAug 23

“Same as me but worse. Chatgpt got a lot of bug. The library can't show all the images but only about 20-30 newest images/files.”

r/ChatGPTAug 22
Source preview · reddit.com

thanks goat

reddit.comAug 15

“Hi, when i try to upload csv files to ChatGPT the upload seems to work, but the bot states he can’t find the uploaded files. When i upload them to a new chat after this, it works and ChatGPT begins seemless to work with the files. They are not as big, 60-70 lines and 12 columns. I tried also uploading them as zip file, the bot finds the zip, but fails then to extract the csv files. All other files work. Has anyone an idea? submitted by /u/Arschgeige42 [link] [comments]”

r/ChatGPTAug 14

“[ChatGPT] ★ 1/5 (v1.2026.209) — I can’t send files when no file have been exchanged”

APP STOREAug 9

SOLUTION LANDSCAPE

Brought to you byTop Sectors

A Player feature.See how many ways this pain can be solved, who's already building, and where the gaps are.

Related panes

/ same corner of the problem