Bank Apps Show Wrong Balances and Block Zelle Transfers
16 posts across 6 communities in the last 30 days; 50% from r/Banking.
“My credit union is down along with capital one [re: Anyone Else experiencing this from Capital One "Your account details were last updated Oct 16 at 12:00 AM]”
“I just moved my savings jar to my main dasher checking , and I’m trying to transfer that to my bank account and it won’t let me . Any one else have this issue ?”
“So frustrating have bills to pay yet cant pay them because nationwide is down again”
Customers are experiencing frequent disruptions and frustrating usability issues with their banks' digital services, including online portals, mobile banking apps, and payment platforms like Zelle. These problems range from error messages and unavailable services to incorrect balance displays and failed transactions, leading to confusion, lost time, and a lack of trust.
SOURCES (60)
“My credit union is down along with capital one [re: Anyone Else experiencing this from Capital One "Your account details were last updated Oct 16 at 12:00 AM]”
“Glad it's not just me, mine's been doing this for a couple days too. Looks like it's just a maintenance thing, hopefully it clears up soon. [re: Anyone Else experiencing this from Capital One "Your account details were last updated Oct 16 at 12:00 AM]”
“I think several banks are having issues right now. Amex and nfcu are having issues on my end. [re: Anyone Else experiencing this from Capital One "Your account details were last updated Oct 16 at 12:00 AM]”
“Bug Description The payments apps (UPI), are not working due to the accessibility permissions, how do i overcome this issue, i tired paytm and navi upi both are not working, i tried using shizuku but no luck. Steps to Reproduce Give accessibility permissions from the device settings app Expected Behavior I want to use the payment apps while the Essential app Accessibility permission are toggled on Screenshots No response Android Version Android 16 Device Oneplus 12 App Version 18.2 beta 3 Additi”
“I just moved my savings jar to my main dasher checking , and I’m trying to transfer that to my bank account and it won’t let me . Any one else have this issue ? submitted by /u/Business-Country-120 [link] [comments]”
“if the last 3 digits are wrong the bank usually still route it to head office and they fix it manually, but it can sit in exceptions few days [re: Bankers of Reddit, how would a bank handle a SWIFT transfer with an invalid BIC branch code?]”
“So frustrating have bills to pay yet cant pay them because nationwide is down again submitted by /u/Specific-Sea1326 [link] [comments]”
“How did this end up going? Sent $2000 to new recipient and it went from saying it’d land on the 3rd business day to now saying expect it to land on the 4th business day (today is the 1st business day)…. & this is a serious purchase, I’m investing in my future and bullshit like this wants to happen (AFTER I just put $500 down to a seperate account SMFH) … starting to regret how much I rely on electronic transactions versus how much we used to use cash.”
“I’m trying to add money to a wallet using my HDFC Millennia Debit Card, but every transaction fails with the message **“Payment failed due to a technical issue.”** My card works for normal transactions. Has anyone faced the same issue with HDFC debit cards while loading a wallet? Any solution? submitted by /u/sagarraj- [link] [comments]”
“Your issue will be reviewed by a maintainer and labeled for further action. To complete your request, follow the automated response to report this on the official web page to an agent for assistance. @PvanGraas Description Search before asking [x] I searched in the issues and found nothing similar. Motivation Summary Native SEI on mainnet is currently stuck because the Sei Dashboard forces full‑balance bridging for native SEI → EVM. This creates a deadlock where users cannot reserve gas, cannot”
“If you haven't used them yet don't they're awful they have are riddled with problems”
“But it won't work fine for long they're riddled with problems and it's only a matter of time before they get you too lots of people have lost their money to them though it gets locked in there and they can't get it back out and there's no customer service in the United States anymore so the customer service you do get is useless”
“Anyone else experiencing this problem? I haven't been able to see my transactions for a few days. I'd call the number but we all know that'd be useless. Wondering if this is site-wide or just me. submitted by /u/jermbob2318 [link] [comments]”
Coming here since this has happened to me. Do you get this resolved?
“"The cashout functionality is undergoing maintenance until Monday, September 21, 6:00 AM, Please try again when we're done. We're sorry for the inconvenience." Anybody else try to cash out today and couldn't because of this? It's literally the worst time to do maintenance on that system since the weekly payout forces it to go out at 4:00 a.m. submitted by /u/AcanthocephalaOdd186 [link] [comments]”
“The issue is it’s always pending AND doesn’t show up for the recipient. The issue is with capital one, because I’ve tried it with other banks to the same person. Other bank’s Zelle payments show up immediately for the person, but with capital one, it always takes 1-2 days for it show on others person account.”
“I tried the mega thread and have not received any responses. I am somewhat desperate as I am about to come about on a good chunk of money from a house sale within the next week and want to work with a worthy bank… I am in the US, I have a personal and business bank account with Truist and I can’t stand them. There are so many options these days that I am a bit overwhelmed on where to start and what can be trusted. I also understand there are new ways of banking with online services. The last thi”
“Hoping it’s not just me but is anyone else having issues logging into Elan Financial services? Both the app and the website. The app says “your account needs extra attention please call” but I can’t atm as I don’t keep the card on me. And the website says they’re having technical difficulties. The app message just freaks me out submitted by /u/SpamTheCannedHam [link] [comments]”
“Ghoza asked it plainly: misal udah sign dan enable semua gimana cara biar fundsku masuk ke lp/earn/dan lainnya? Signing and enabling is one of three steps , and the app only has two of them. What actually has to happen for money to earn 1. Name the agent and allow the markets. In the app, one signature. Done. 2. Put USDC into your account contract. A plain ERC 20 transfer to the account address. This has no UI. The portfolio says "Nothing in here yet. Put something into your account and it shows”
“ended my dash & tried to cash out several times anyone else having the same issue? submitted by /u/GothamX8 [link] [comments]”
“It was my bank account. I tried to link the debit card after I sent the $1,000 from my bank account thinking that would be a loophole (but it failed). Thankfully SoFi just immediately raised my Zelle limit when I chatted them in the app.”
“I just changed banks and moved all my money from US bank to SoFi a couple weeks ago. I need to pay rent and sent $1,000 on both Zelle and Venmo. I thought maybe it would let me transfer the remaining $1,200 from my debit card but it declined that. Why are they limiting how much of my own money I can send? Is there any way to change this setting? Will it reset on both Zelle and Venmo tomorrow so I can send the rest in two more payments? I’ve never had this issue in the past / with US bank.”
“[Wise] ★★★ 3/5 (v9.87) — The app said it would take 30 minutes, but then it took hours. 🫤”
“Do you trust the banking app installed from Aurora enough to do your online banking? I don't, and I really wish there would be a decent way to verify that the installed/provided apps are legit. For me this is the biggest downside of using GrapheneOS, which I'm otherwise extremely happy with.(for me, the whole point of using GrapheneOS is privacy and not sending data to Google, so using the PlayStore is not an option)”
That’s weird that the experience is inconsistent across commenters here.
“I’ve done 6 blocks this month. The first 3 I instantly cashed out… went straight to my Bank. The last 3 has been either hours later or the next day whenever I choose the instant pay option. I don’t understand. submitted by /u/Mobile_6188 [link] [comments]”
“I haven't had any issues, but for some reason I'm unable to login to their app? Website works fine though, so I've just been using that.”
“So i have been trying to set up my flex debit card so i can transfer my earned money for free to my brick and mortar bank. I go in the app and clink on the icon for bank transfer, which then launches the" link to account" This in turn launches Plaid which is supposed to do the verification and linking. It is something that is done within the flex debit card app. Not a separate app I use. I keep getting an error message window that says "unable to link account" error message.”
“It took several days for my first transaction to show up on usaa after newly enrolling. I’ve only ever used it that one time”
“Most of the time you can just call in to the bank and get your login token reset. Have you tried calling them? BofA should have an international number as well.”
“I never had this issue until today and I always pay my pay in 4 bills on time so I never missed any payments, but all the sudden pay in 4 says unavailable and my card can’t be used for any transaction. What happened is I had to get a new credit card and wait 2 weeks, so I removed my primary card and switched to my alternative card that I didn’t have issues with pay in 4 and purchasing items a lot of times before with my primary card and same PayPal account and still no solution after I confirmed”
Paze wouldn't even show up on my digital wallets in the bof app. Saw a user mention that I had to make sure my phone number was listed as mobile number in…
“Hello everyone, I just wanted to post this to ask for some help with instant pay. So last week on the 21st of July, I changed my bank account information on the app bc my old bank account was no longer there. Now normally my bank account isn’t an issue I always do instant pay to my debit card on the Sunday before transfers bc I just needed the money right away, this time however it sent me a msg that the bank account was not available and so the money was returned it was only $5 that someone had”
“Really? Errors?? No, Zelle just arbitrarily decided I couldn't send more than a certain amount of money. What f@cking trash that stupid company is. Hope they go out of business.”
“Your bank needs to natively support zelle. You can check if it's supported if it's listed on the zelle website. It's not automatic. You need to register the phone number or email specifically with zelle within your banks app/website.”
“I know I'm late to the post but I think this is still an issue. Tried making an account today, verified everything properly, and I'm still not able to send out a transfer. After trying to talk with a customer service agent about the issue, I got disconnected due to a timeout on their end potentially, and it's been a little frustrating to deal with.”
“Who else’s PNC mobile app isn’t working? Edit: A branch representative stated that their systems are currently down. submitted by /u/dmb_21 [link] [comments]”
“It looks like this part of our site isn't working right now. Please try again later. Thanks for your patience. This has been happening for two days now. Anyone know what's going on? Trying to add a family member to my United Explorer card. submitted by /u/jikesar968 [link] [comments]”
Missed my banked reset today after I was about to use it
“When I did this I had to call the old bank and have them release the Zelle token, then I was able to change it at the new bank. Good luck”
“Thats the problem , youre overseas and see these transaction, notify you as a courtesy and over time if it keeps happening shut you off Explicitly discuss with them what you need to set up Maybe they dont have proper hsbc branch in armenia Maybe they need you to setup separate branch accounts between AU and Armenia”
“[Wise] ★ 1/5 (v9.64) — The app says I have two accounts. I do not. It will not transfer funds by debit card, Visa card, or by direct bank transfer but is stuck in an endless loop. Contact only responds with unintelligent AI. I’ve wasted hours trying to get it to work.”
“[Wise] ★ 1/5 (v9.65) — My money got stuck in transferring and no one in their chat, email and phone support can assist me. All canned answers. So frustrating. Useless”
“[Wise] ★★★ 3/5 (v9.65) — Would be nice if I could actually connect my bank… plaid tries to send a confirmation code to my number to connect.. code never comes in.. frustrating app honesty.. has potential but really frustrating. Tried updating the app, toggle between WiFi and data, restarting my phone.. nothing..”
“[Wise] ★ 1/5 (v9.64) — I could only make a transfer I have 3 days trying to make some pending transfers and it does not allow me to connect to my bank or pay with my card or pay with Apple Pay for everything it is a mistake fix that now my money is stuck there”
“[Wise] ★★★ 3/5 (v9.62) — The algo for checking transactions clearance MUST be corrected. The bank has cleared the transactions and confirmed that communication sent but Wise still shows that additional checks required resulting in delay transfers thus no transfers can occur instanteously (a key feature for keeping my account open).”
“[Wise] ★★ 2/5 (v9.64) — This app keeps getting slower. I always have issues sending payments either my American bank account. Sometimes they don’t even have the instant option and the transfers take up to 5 days to process. If you have other options don’t use this app”