Delivery Drivers Fight Platform Algorithms
16 posts across 2 communities in the last 60 days; 75% from r/AmazonFlexDrivers.
“Just got done working a few hours and my earnings weren't deposited to my red card. Is anyone else having issues with it?”
“Anyone else having trouble with earnings from today not showing up? I just got off from my morning dash and made $120 and when I went to the earnings tab nothing is there. It looks like I didn’t even work this morning.”
“Does anyone else do this like me? I only had 2 blocks scheduled and forfeited both immediately after completing the current block as I am walking back to my car. Does the algorithm pick up on it that this driver forfeited blocks as soon as the current block ended? I hope it does…”
Amazon Flex and DoorDash drivers are experiencing frustration with platform algorithms, including missed blocks, inconsistent standing penalties, difficulty securing profitable routes, and issues with healthcare stipends. There's a sense of being penalized by the system despite following rules.
SOURCES (60)
“I don’t know if anyone is in the area of VMA2, but I’m noticing there’s less orders than normal. I can’t seem to get a block the same day, I have to get it 3 days prior. And even that it’s hard, there’s no more…”
“I usually take at least $100 blocks but i haven't seen anything today. submitted by /u/Amazonty [link] [comments]”
“Im having issues wverytime im getting a block i get a puzzle and then I lose the block! Is there any way around this?? submitted by /u/Brownbread09 [link] [comments]”
“Just got done working a few hours and my earnings weren't deposited to my red card. Is anyone else having issues with it? submitted by /u/GuidoSarducci82 [link] [comments]”
“Anyone else having trouble with earnings from today not showing up? I just got off from my morning dash and made $120 and when I went to the earnings tab nothing is there. It looks like I didn’t even work this morning. submitted by /u/DudeMangos [link] [comments]”
“So I did a 3.5 this morning. I’m currently “doing” a 1.5 and I scheduled 1 more 1.5 @ 1:30pm. That’s only 6.5 hours so why can’t I pick up another block ? Is it a 3 block limit ?? Or did they decide I’ve made enough money for the day ? 🥴 submitted by /u/Revolutionary_Tap198 [link] [comments]”
“After a disastrous block, who else gets mad?, promise not to do this sh1t again but come backs later anyways? 🙋♂️ submitted by /u/Dr-TQ_Leo [link] [comments]”
“I have no idea what it's for. It's definitely not for completing X number of deliveries as my market has been 💩 lately and i've only completed 4 in the laat month despite being online 100+ hours a week. submitted by /u/blk95ta [link] [comments]”
“Recently came back to Flex after being off for over a year and the request system makes no sense to me. I've been glued to the app for days requesting blocks with zero success. Not sure how this has been working for everyone else but I think I'd rather go back to battling bots the old fashioned way. submitted by /u/kingofthe3o3 [link] [comments]”
“So I had 2 blocks on Sept 4. I finished both blocks at least 45 minutes early..... Yet I get dinged for a late delivery........ Still at a loss for this one. submitted by /u/Short_Structure_380 [link] [comments]”
“Does anyone else do this like me? I only had 2 blocks scheduled and forfeited both immediately after completing the current block as I am walking back to my car. Does the algorithm pick up on it that this driver forfeited blocks as soon as the current block ended? I hope it does and realize they tried to fuck me over and I'm not gonna let that bullshit keep going. submitted by /u/covered1028 [link] [comments]”
“Hey guys, wondering if anyone's encountered a glitch with the app where their ratings don't move at all? I've done almost 300 deliveries in the last month and my ratings have not moved at all. Any input is accepted submitted by /u/Prestigious_Mud_817 [link] [comments]”
“I have completed three blocks over the last two weeks. Only doing this as a light side gig to occupy some down time so not soaking up every detail of this but two things I was wondering about: 1) whenever I log into the flex app, it is always asking me enter my phone number. Any reason why this is not ready saved somewhere on Amazon’s end? 2) first shift was admittedly rough. Did not know how to organize things and spent a lot of time at each stop searching for the right package in my car. Ended”
“I'm my first week in and it started populating a CAPTCHA, so now I can't get a block in time for me to obtain it. Driver support just gives me a scripted response. Oh you can well reserve an offer while under a CAPTCHA request. Then they end the chat immediately. Does anyone have any info or support for me? I'm not using a bot btw submitted by /u/doc27AA [link] [comments]”
“I worked two blocks and an instant offer today. My 5:30-7:30 p.m. and 10-11:30 p.m. blocks show up in earnings ... but not the instant offer I worked from 8:40-9:35 p.m. $48 base pay + tips. Will I get paid for it if it doesn't appear in earnings? submitted by /u/WFShopper312 [link] [comments]”
“What’s the most you’ve ever received in tips for a Fresh or 1hr block? I rarely do Fresh blocks because the warehouse is 30 mins away and obviously people don’t tip often. Mine was a 2 hr Fresh block w/ base at $47. Tips: $51. This is in comparison to the 0-$10 I usually get. submitted by /u/I988iarrived [link] [comments]”
“Waited in front of the stores for 30 minutes in hot zone, got frustrated after seeing other drivers just parked and picking up orders. I drove to other hot zones, same thing. Went inside the store, 0 offers. I feel like the app shadowbanned me. submitted by /u/Inner_Length_4465 [link] [comments]”
“How often does this happen to people? and i wonder what the reason is cause i'm still getting offers to pickup at the same location?? Hey i'm not mad lol but wondering if they will actually pay me the amount of the shift or less than that. we will see i guess submitted by /u/Pretty_Address_2630 [link] [comments]”
“Hi all, just a quick one. I was accused wrongly for arriving late for my scheduled block for Aug 8, 2026. This is 100% a lie because I actually do instant offers most times. I hadn’t scheduled a block in a long while. So I sent an email explaining the situation that I haven’t scheduled a block in a while. On that specific day, I had done only instant offers. They responded very quickly saying their decision wont change and it the ding will remain on my standing. I responded again telling them I’”
“Has anyone else noticed that you start getting shittier routes after your standing drops or after you give a bad rating on the post block survey? My SSD routes used to almost always stay around the warehouse area. The first stop would usually be 5–20 minutes away, with around 30–40 stops total. Recently, my routes have gotten ridiculous. I’m getting 40–50 stops with the first stop 35–45 minutes away from the warehouse. On a 3 hour block, I can barely finish everything within the scheduled time.”
“I have a doubt about the end block option. Are we able to click the end block option while delivering packages? Is there anyone to help with a screenshot? submitted by /u/Imaginary-Cut2683 [link] [comments]”
“I'm just wondering how long it takes for a late block cancellation to drop off the standings. The other day, my car broke down while I was on my way to the hub for my block. (Alternator went out and I had to cancel blocks that day and the following day while it was getting fixed.) It was out of my control, but I'm not going to fight to get it taken off. (My standing did go from fantastic to great, but that's also because on Sunday I had a package for a business that was closed. I tri”
“As title says, I’ve been out for 6 hours and I’ve only made $5. It’s the only order I’ve gotten (California Central Valley area) submitted by /u/user3728823 [link] [comments]”
“I rapid click to get blocks because I don’t have bots to snag the high ones like the other drivers. If I click something that does not pay so that I will make a decent profit and will be worth my time and gas, I cancel it within seconds. But now they are sending this email….so how the hell do people without bots get decent blocks now? Is there a new way of doing it!? Further more, I picked up a block last Friday (3.5 hours for $85). Whatever, kind of decent, I thought. Used my time and gas to go”
“Just curious how long does it take for a missed/late block ding to fall off if you're doing about 6 blocks a week? submitted by /u/Ok-Profile-1744 [link] [comments]”
“Yeah unfortunately for you it's multiple accounts so it does basically nothing and yeah apparently it's revived again which really pisses me off cuz now they're targeting people like Us the smaller people I can't tell if it's advertising or something else I believe it's advertising”
“Something I noticed doing only fresh delivery for past 7 months. When my stand is at fantastic, most of block get great tips but when it in risk 90% of block with no tips. I’m averaging 3-4 block per days work 5-6 days per weeks. submitted by /u/Possible-Stress-8806 [link] [comments]”
“Saw someone post yesterday a block for I thik $131 and was only 2 stops. Welp, I got lucky today too. Did my usual 3:45am block to start the day, and then was given a $91 8:15am block, I thought sweet. Only 20 mins away, took just over an hour. Good way to start off my Friday! Also, the first block only took 2 hours, I was done before 6am. If only every day could be like this... submitted by /u/Ok_Palpitation_2930 [link] [comments]”
“I don’t like this. I don’t like it at all. TF would delivering past end time ever hurt your standings? I didn’t ask that. Interesting to see them trying to push drivers to keep going past the contracted offer. Nope. submitted by /u/Miserable_Code7602 [link] [comments]”
“I just missed out on an $83 block because of this new facial verification. I’ve never had facial verification issues until this new update. It gives you 3 attempts to try, but god bro what good does it do if the software sucks??? Warehouse couldn’t do anything and told me to call support. Support tells me to cancel my block and they’ll create a ticket. I don’t know if I’ll be paid for this! submitted by /u/RoyalBand4177 [link] [comments]”
“My Sunday block was cancelled 4 days in advance, but I’m not receiving any pay. Is this normal? submitted by /u/Fun_Return_2903 [link] [comments]”
“I wasn’t using bot this what happens when you sit and tap for 3 hr trying to get a block 😂🥲 submitted by /u/Investttttttttnsns [link] [comments]”
“So for the first time in a while I was able to catch a surged block. It was 3.5hrs for $112. Only catch was it was on the exact opposite side of town. I usually just come to VAZ2 because it’s down the road from me and helps minimize some miles of driving. About 85% of the time I’m sent somewhat in the area. I’ve gotten about like 3 surged blocks the whole time I’ve been doing flex and all of them always send me on the opposite side of town. Is that normal?? This mornings route was super chill An”
“Hi. I just started doing this. The weekly pay says blocked. I read some past reddit posts that say its just a visual big and its actually just pending. Is this true? submitted by /u/wizardofoztopia [link] [comments]”
“What would be the reason why I didn’t receive my 30 points for my block today? Block was completed. submitted by /u/LazzE_Ends [link] [comments]”
“Hey there, I’m in NYC, I’m Gold, I got accused of doing contract violations 2 times within 4 hours today for no reason!!! Never happened before, and I’ve been doing DD for a year. Do you think is there any error in their system? Also the 1st one, I reported to them, and they accepted, and soon after I got the 2nd contract violation for being late 9 minutes totally!!! Any explanation for what happened? submitted by /u/Motor-Lavishness-440 [link] [comments]”
“Did flex recently pay out a lawsuit? I haven’t done any work for them in over a year+ and they just now randomly sent me what looks like a random block payment to my flex debit card.. I got no other email explaining why and the money is there. I’m genuinely confused. My account wasn’t even active because they deactivated me one day after my car broke down on my way to the first delivery which then had to get towed.. they then used every single one of the return packages as a rating ding against”
“The last couple times I've gone online, it no longer lists an end time for me. Just occasionally decided to kick me off with no warning. It wouldn't be a huge deal except earn by time is pretty limited availability where I'm at, and when I get kicked off while I'm doing it I often lose it and have to go back to earn by order which is really frustrating. Anyone else had this issue? Not sure if it's an update, or a bug. If anyone has found a way to extend dashes or anything whi”
“Been trying get a block in the LA area at VAX3 for couple hours now, I noticed not even offers from other stations are popping up either, usually they do. Is anyone else seeing offers? submitted by /u/SolidBig6272 [link] [comments]”
Yeah, man is going so you be lucky to get a few a day. It’s crazy. ✌🏼🌻
“So where I am, the blocks start fairly high ($124 for a 4.5), but we're limited to a max of 20 hrs in any 7 day period. So I started doing a 4.5 and 3.5 on Monday & Tuesdays. The last few weeks have been pretty good, but today both routes beat me down. The early route was fairly straightforward, but there was 4 packages to the mall I refused to deliver. They don't put the store games or any info, and instead just gave some random codes and a note to talk to security. I'm not goin”
“It’s fully dependent on location and station, I get it but (at least in my area) $75-$89 for the block to really only take 1.5-2hrs. submitted by /u/Obvious-Wish-923 [link] [comments]”
“I've canceled my route after checking in & viewing it... they tried sending me to the south bx & harlem (where I was being followed by someone in an apt bldg) or all apartment buildings in the bx with nowhere to park available. Mta buses give tickets for double parking, traffic agents be out & it's high crime areas. submitted by /u/nyxaarg [link] [comments]”
“Has this been happening to anyone else recently? Completion rate dropped after a worry free unassign, and knocked me out of Platinum. Beware if you get them and take it, they don't work anymore I guess. Called support and they said they still count against you regardless and to wait for the order from now on. I'm not waiting 30+ minutes for an $8 order. They are out of their minds. Looks like I'll be using a Platinum pass. 😒 submitted by /u/OGK1LLA420 [link] [comme”
“Usually when I finish my block early, it just ends my shift. Why is it giving me these options this time? By the time I even get on that side of town it will be 10 minutes over my block time? Either way, I’m just heading home because by that time my shift will be over anyways. But why is it doing this to me? submitted by /u/Right_Dentist_2585 [link] [comments]”
“I keep getting incomplete deliveries after I complete my block. I’ve never taken a package back to the station, I’ve rarely delivered to people who have delivery boxes on their properties (I keep getting sent to bum fk nowhere for my blocks) Support just keeps telling me “sorry, nothing we can do” but that doesn’t seem to make a lot of sense. Every package I’ve ever delivered gets put on the customers porch with the dang photo at delivery of said porch and package. Do I just have to deal with it”
“Recently got back on Flex and noticed all the blocks getting taken extremely fast and I can't even get a bad one. Today it was 15 in a row lol damn wtf happened? submitted by /u/Top-Mode-6867 [link] [comments]”
“If my block passes because the employee did not scan my id in time will i be affected ? submitted by /u/Fit_Tooth_2802 [link] [comments]”
“As I said in previous post I’m new to flex. Day 2 to be exact. How often do you arrive and wait for work and get sent home? This is day 2. Is your block ever ready when you arrive? Finally how long do you wait before you pretty much know nothing is coming? Not complaining at all because I like the perks of not getting the block but I would love to get some experience. submitted by /u/Nice-Entry-4116 [link] [comments]”
“Have you guys ever had a block being cancelled even before delivering the first package?, did you get paid?, and when? submitted by /u/Legitimate-Study-985 [link] [comments]”
“This is why I just hate taking to the customer reps for Amazon flex. They really make excuses to add violation marks and to lower your ranking. They really don't care about their drivers at all. When the guy asked me "is there anything else I can help you with" I didn't even get to answer and the person just ended the chat. https://preview.redd.it/dx4ovgcqfkfh1.jpg?width=1676&format=pjpg&auto=webp&s=64bab9bdd76345f9fb6d0d744ca3a75d8d8f6204 submitted by /”
“So lately Amazon flex has been my only income, and I've had more then plenty of issues. Especially with support, they lie, are rude, and genuinely don't care or help at all. This past week I've had many issues. Few with the app, few with delivery and especially being PAYED. Numerous times Ive spoken with them and they've said they check me out, with pay that won't hurt my standings. I don't get payed, my standings gets lowered, and I just get frustrated. Pretty soon I'”
“Let me rephrase. Are “worse” blocks usually given to the first to arrive? Or is this just an Amazon myth? submitted by /u/RemarkableScience854 [link] [comments]”
“Does Amazon play the same games the other gigs do?? No more decent offers, blocks being hidden?? My Standings certainly do not warrant any penalties!! submitted by /u/Connect-Sprinkles-47 [link] [comments]”
“So I'm supposed to start a block in like 20 minutes. But i can't find my drivers license. So what should I do so it doesn't count against me submitted by /u/MAGA4EVER13 [link] [comments]”
“I almost accepted a really low-paying block today because there wasn't much else available. It made me wonder where everyone else draws the line. What's the lowest-paying block you've ever taken, and was it worth it in the end? submitted by /u/Vagramm [link] [comments]”
“I just got hit with 12 late deliveries. It was 3.5 hour block and I didn’t notice that all of the packages were due by the end time of the block. Usually youve got 2 hours after your block ends for the deadline. Since it was on the way I stopped at home to eat for 15 minutes. Later in the route I used a bathroom in a shopping mall that was 20 minutes of walking. I’m on my last 12 and all the sudden it’s alerting me the delivery is late and I should call the customer to see if they will accept it”
“So, I made a mistake. I haven’t done flex for the last couple years and started up again this week. I forgot some of the rules. I showed up to the station in sandals (hiking type sandals), checked in and then an employee approached me and said I couldn’t be in the warehouse or do my route in those shoes. I understand, no biggie. I call driver support and the lady said she would send it to a dedicated team to have it canceled. I go home and check the app about an hour later and it still has me ch”
“Was it awful for anyone else tonight???? The orders were just a slap in the face. I made 42$ in two hours. I kept getting such awful orders. I also have a low AR rate and I keep trying to raise it, but that would basically mean being forced to accept orders where I make no profit. Ugh. submitted by /u/nightshadecloud [link] [comments]”
