Subscribers Trapped, Can't Cancel

“I’m was a student and signed up thru the student notion discount . Now I’m no longer a student and I can’t sign back into notion to cancel the subscription since it was tied to my school email and that was deactivated. I tried making a ticket and that didn’t do any good. I cancel the charge with my bank and somehow they found the new card number and charge me again . Saying that the digital cards can change but the underlying account is always linked , so I can’t even block them now . So anyways”

“Sorry to hear that man. This is definitely something you have to watch out for in the wild, I hear horror stories all the time. Honestly I think unlimited for free trial period should go. Even normal use by users could run up quite a tab. I'd give trials a generous allowance still, based on actual usage patterns, and layer in rate limits, concurrency controls, and spending alerts. All the usual things. You can set those thresholds high enough that most users will never see them. Also remembe”

“+ this was done right after I asked Notion to downgrade my plan and I received emails from them. [re: I just have to say that Notion’s billing practices are diabolical. Two years ago I had to contact their tire executive team to fix $1000 worth of bogus charges. You know it’s bad when banks consider you fraud.]”

“Yeah this was done by Notion after I asked them to downgrade my plan. [re: I just have to say that Notion’s billing practices are diabolical. Two years ago I had to contact their tire executive team to fix $1000 worth of bogus charges. You know it’s bad when banks consider you fraud.]”

“What are my options here? Do I just cancel my plan with these fuckwits? submitted by /u/orangeyougladiator [link] [comments]”

“want to charge me for the rest of the year just to cancel a monthly subscription, That... sounds a lot like an annual subscription. [re: Literally]”

“Earlier this year, I naively signed up for an online lead generation service that costs about $3500 per quarter (four payments per year). The service wound up being worthless. The company was scheduled to charge my card last week but I locked the card, so it was declined. I’m worried about unlocking it because they may try again. I called my credit card company but they said they couldn’t block individual vendors. And technically, I do owe this company the money since I signed a contract. But I’”

“Bug report I have tried paying my involce with 5 different debit and credit cards. They have all been declined multiple times. I've called my financial institutions to make sure they aren't blocking. They aren't. What gives. I've spent over two hours dealing with this. Not happy! [ ] I confirm this is a bug with Supabase, not with my own application. [ ] I confirm I have searched the Docs, GitHub Discussions, and Discord. Describe the bug A clear and concise description of what the bug is. To Re”

“Their account is already deleted/banned, impressive. [re: WARNING: Turn off this hidden Zapier toggle immediately before you get hit with a 6x surprise bill (and gaslighting customer service)]”

“This exact same thing happened to me with Shopify after I tried their one dollar free trial. I refused to pay the $39 fee because I had canceled before my trial was over. I called my credit card company and told them to absolutely refuse payment to Shopify. Shopify website showed that I did not have any active accounts. I sent multiple emails to them to tell them to stop billing me! Every month, I would get an email saying that I was delinquent in payment for my account… and every month, I would”

“The builder is fine. The billing is the problem. I cancelled my plan in September 2025 and had Wix's email confirming auto-renew was off. It switched back on after a site transfer the same day, nobody told me, and a year later they charged me CA$379.68 for two more years, 19 days before the new term even started. Refund denied about two hours after I sent them their own confirmation email. I went through about 2,000 one-star Trustpilot reviews to see if it was just me. Roughly half are about”

“I cant press the cancel button because of where its placed but I can't afford premium right now. Is there any other way to cancel? submitted by /u/Xoned_out [link] [comments]”

“Just tried to fall off with us. They take your information before they tell you how you have to give them your credit card information to get your free trial. So I hesitate with parse stream I would look at other options [re: I spent $200 US on ads and these are the results (Not worth it)]”

“I obviously had hopes of getting into it but I have way too much on my plate right now for another store I realized. [re: Am I just dumb?? How do I CANCEL THIS SUBSCRIPTION!?!? 😫]”

“You got it. Not mistake but I didn't realize that if you don't delete your store, it will change your plan and bill you for it. My "store" is like, in step 1/2..... lol So I just figured it would just stay in limbo, half set up, not really, and just obviously not be active when the trial ended. Not correct. [re: Am I just dumb?? How do I CANCEL THIS SUBSCRIPTION!?!? 😫]”

“Thank you so much!!!! Thank you!!!! [re: Am I just dumb?? How do I CANCEL THIS SUBSCRIPTION!?!? 😫]”

“I'll bite. What's a 110? [re: Am I just dumb?? How do I CANCEL THIS SUBSCRIPTION!?!? 😫]”

“Click Settings -> Apps -> name of the app. You should see the subscription there and you can cancel it there. If it's not there, go to help.shopify.com and open a live chat [re: Am I just dumb?? How do I CANCEL THIS SUBSCRIPTION!?!? 😫]”

“Okay, I'm not a Shopify person. I did the trial thing and now of course they just charged me $39.99. I have literally clicked through every possible mfing link that I can find, I cannot figure out how to for one, cancel the subscription that it actually shows I don't have...Yes, that's right, it shows no active plan. Oh of course this sub doesn't let me post screenshots. Super helpful. Alright well let me describe what I see. Through paypal, I saw I was charged 39.99. On paypal,”

“That $300 surprise charge is brutal, sorry. Definitely worth emailing Riverside support and asking for a refund — the "forgot to cancel the trial" story is super common and they do sometimes refund it, especially if you barely used the paid period. If they say no and it was on a credit card, a chargeback is the nuclear option but it exists. On the tool side, Zencastr and SquadCast are the two obvious Riverside alternatives and both do local recording per person, which is the thing that”

“Also they will give you a discount if you pay all 6 months or the entire year at once [re: I am up against the wall and have no clue what to do!]”

“Hello, A few days ago I got a popup for a Business Trial with Notion, that I accidentally confirmed. I have no payment method with notion, will the trial automatically end after it‘s over? I got the email that in a few days I need to pay, but I want to cancel the business plan. The support told me to go to plans and cancel it there, but there is no option to cancel (I only see my Business Free Trial with no cancel button, and the Enterprise Limited Plan). When I go to Billing -> Manage Trial,”

“lol. So, it’s resolved? Was it me referencing the privacy and security settings that prompted it? 🥺 [re: Is there any point using the service in the UK?]”

“took it. maybe things will improve [re: Just went to cancel my Plus subscription and was offered a free month]”

“In July 2026, I booked accommodation through the VRBO app for a 3-day, 2-night trip to Montreal for four adults. At the time, I was living in Canada and believed my app settings reflected Canada, since we were planning a domestic trip. The booking showed approximately $880 with only a dollar sign ($), and there was no clear indication that the amount was in USD or CAD. Naturally, I assumed it was in Canadian dollars. I was shocked when I noticed that my RBC credit card had been charged a signifi”

“I was checking my Discover credit card account when I found that there are three separate charges of around $4.5 from a company called Kobo Inc. I searched the name on Google and I find out the multi redditors have had the same experience at one point or the other within the past year. I’m wondering if anybody has a similar experience and what did they do. I definitely did not buy anything from Kobal, but this seems like a common recurrence from the same company. submitted by /u/Ok_E”

“[Calm] ★ 1/5 (v7.3) — I am so frustrated. I absolutely love the app. I paid for the year and I can’t login in anymore. I reached out to customer service and no reply email for 2.5 weeks. So sad there is no real support for this app.”

“I was canceling because I was very disappointed with the replies I was getting compared to Claude. submitted by /u/ed2417 [link] [comments]”

“I was a paying subscriber for about a year ($20 plan). Upgraded to $100. 5 days later my account got deactivated. No warning emails. Opened ChatGPT in the morning → login → “account deactivated.” Lost all chats, data, and API balance. Filed an appeal. Support replied with no explanation at all (screenshot below). They never told me the reason. Just took the money and locked everything. Has anyone dealt with this? Any way to get a real response or refund? submitted by /u/Junior_Interv”

“Look at Coursiv they are doing the exact same thing and pulling in millions a month. Their pricing is $15 a week or $39 a month with no trial and they make it nearly impossible to cancel. [re: Priced my learning product at $14.99/mo with exactly 1 paying user. Roast the pricing]”

“No...they want $10 per month to start a subscription. Should they expire? No, it is crazy, however, given their model you choose if you start the subscription now or at the top of the billing month. [re: Notion wants me to pay $10 for 1,000 credits that expire in 7 days. WTF?]”

“[CapCut] ★ 1/5 (v19.7.0) — Wish they had NO stars. Do NOT count on CapCut support. I signed up for Pro with my student email, and the account never activated. I spent more than a MONTH going in circles with copy-paste auto-replies, long stretches of silence, and not one person who actually read my case. Not a single agent ever resolved anything. I had videos edited I really wanted and never got. So much time wasted. Their solution? "Just request a refund." So I did. Now that refund is being”

“I am in the process of moving here. I was looking for housing and booked through Spotahome. I found it confusing because the wording said if there's any issues you can cancel within 48 hours of the move in date. I sent a request thinking it was an inquiry, was about to cancel when my booking was accepted at 1am. I decided to try it out and got the key from the landlord 3 days BEFORE and when I went there it was uninhabitable and filthy. It looked like it hadn't been cleaned in months lev”

“Hostage crisis is officially over! Lmao The Billing Escalations team just stepped in and issued a full refund. You guys are free to go. Thanks for tuning in! [re: UPDATE: Denied by support, launching a daily tracker until Notion reviews my logs]”

“Hi r/ppc . Getting billed up my ass for 600 dollars for 3 fake spam leads just today. First "leads" ever. Want to dispute and refund back my money. Want to Cancel Google LSA too, I'm too broke. Didn't pick up the call because I heard over my phone using google screening that they were automated people talking. Already called LSA agents and they gave me a link to Google Ads billing team to send an email to. Feel hopeless. Advice? What to do? https://preview.redd.it/n37mjuvkzovh1”

“Is anyone able to help or offer advice? We usually do a spend of approx 1k usd per day. Suddenly our ads were all disabled and they claim it’s a security issue but we can’t see any issues on our end. I’ve called and messaged many times! Any input or similar experiences? We don’t have any visible policy violations as of now submitted by /u/Similar-Wishbone2314 [link] [comments]”

“agree, though the 3-day refund window starting from invoice date and not charge date is a little rough [re: Charged for a "frozen" subscription period and denied a refund on the same day]”

“Looking to end my time with Adobe for many reasons, tried to cancel today but they tell me I would need to pay them £100ish in order to cancel the subscription. anyone else found this issue and, if so, what did you do to get past it, other than paying the money? submitted by /u/peteski77 [link] [comments]”

“I WANT TO CANCEL NURII SUBSCRIPTION! WITHOUT CANCELLING MY CARD. Phone number is FULL [re: How do I cancel future transactions from subscriptions I no longer have access to?]”

“I want to CANCEL NURII [re: How do I cancel future transactions from subscriptions I no longer have access to?]”

“Long story short, it’s been three days of trying to get support with the stupid chatbot. I believe i got session hijacked and someone was able to access my account, add other users, demote me to basic/partial access and they’ve got full access. I can’t see anything, all I’ve seen is some ads that they kept the title on but replaced the body of content and images just to sell walnuts for 50% off somewhere in Vietnam because it’s healthy for you or some shit. Bank account is being drained, I start”

“Everyone, and their solution is “switch to plus” [re: Who else is currently getting hammered by fake checkouts?]”

most US cards skip 3DS on small amounts so carders loved my $9 plan. the algorithm is the following: card goes through, owner disputes, I refund $9 and pay a $50 fee…

“Hello Guys I wanted to share a very frustrating experience I just had with Notion billing. My workspace invoice was generated on September 26, 2026. Because my card had no funds, the payment failed multiple times and my workspace was effectively locked/frozen. I am a personal user and did not use any paid Business features during this time anyway. Today, on October 15, an automatic retry went through successfully, and Notion charged my card $24. I immediately downgraded my workspace to the Free”

“[Calm] ★ 1/5 (v7.3) — I signed up for a free trial to test the app out. They automatically signed me up for a subscription that I didn’t want.”

“Adobe's gonna roll up to your house with a cease and desist and a subscription bill from 2002 you didn't know you still owed. [re: Adobe HATES me]”

“In this follow-up to Message 10, I described a finalized Google Play card charge and asked support to investigate why Agent mode was marked as having reached its monthly limit despite an active paid Plus subscription. Series overview / first post: https://www.reddit.com/r/ChatGPT/comments/1wxcz22/61_emails_with_openai_support_the_final_case_was/ Previous message — 10/61: https://www.reddit.com/r/ChatGPT/comments/1x4jedl/openai_support_correspondence_message_1061_an/ Message 11 of 61 May 28, 2026”

“I purchased the 1-year Pro subscription for $180. Immediately upon using it, I discovered severe system defects: infinite loading errors (over an hour for a single render) and the AI completely failed to follow basic prompts. Because the tool was fundamentally unusable, I requested a cancellation and refund on the exact same day , within just a few hours. Not only did they refuse a full refund, but they also officially refused a prorated refund for the remaining 11 months that I explicitly state”

“Love that for you! I had bad experience with them. I am just not a fan of their sub and policies around it. They overcharged me and refused to refund until after a multi week battle. Mind you they sent me an email saying i had 10 shipments a month on free plan, then customer support back tracked saying i used it all even though i hadn’t. [re: ShipStation alternatives for Shopify?]”

submitted by /u/DiggityDog234 [link] [comments]

“Has anyone successfully used a solicitor to leave a Checkatrade membership? submitted by /u/Possible-Tangelo-937 [link] [comments]”

“Update: [BUG] 70 Codex Credit Charges in 3 Days With Auto Top-up Disabled: Still No Refund After 2 Months”

“That is all... We should have a list of shame linked in the sidebar or something. submitted by /u/NNTPgrip [link] [comments]”

“Rippling's your payroll tool, it's almost certainly not what charges the subscribers. Have one parent forward the receipt email and look at who sent it. That's the account still taking money, and it's usually not the brand name. You run fulfillment, so you may already have admin access to the store. The billing screen shows the payout account without needing your boss at all. [re: My boss ghosted me and all of our still paying subscribers, I will not promote]”

“I never activated my card and boom 7 charges for Amazon. I just called and spoke with a customer rep which seemed really sketchy. She said I had to wait to close the account for 48 hours and that they are sending me a fraud report to sign and mail back. I'm feeling like it's to give them 48 hours to rack up more charges. It makes no sense to me and I'm not sure what to do right now [re: Anyone else have fraudulent purchases on their Ollo card?]”

“description says it all. you keep billing and provide no service or way to cancel for months.”

“[Squarespace] ★ 1/5 (v2.134.0) — I’ve been a Squarespace customer for years, and this experience has been absolutely unacceptable. I had approximately 280 recurring magazine subscriptions that I needed to cancel. Squarespace’s only solution was to cancel each one individually, which I did. Customers received emails confirming their subscriptions were canceled, and their accounts showed the cancellation dates. Yet the charges kept coming. For three weeks, I’ve gone back and forth with customer”

“[Perplexity] ★★ 2/5 (v26.40.1) — This app now keeps blocking access to basic information. When I had a paid subscription it stopped working and said I ran out of credits. Am closest to deleting this- used to be my go to but not anymore”

“[Claude] ★ 1/5 (v1.261009.20) — Be careful which email you sign up with — if you have a work account and want to subscribe for personal use separately, it’s not obvious how to sign up with a different email, and you can’t change it. They told me their policy under those circumstances was to issue a pro-rated refund for the lost-access period and start a new subscription under the new email, which I agreed to. They then ghosted for 3 months despite multiple follow-ups and ultimately refused to ho”