PayPal Hides Your Balance and Ignores Scam Reports
12 posts across 3 communities in the last 60 days; 83% from App Store.
“PayPal security is good, but far from ironclad. 2FA isn't some end all, be all security measure. Especially SMS (text) based 2FA, which regardless of 2FA method chosen, is presumably the fallback. Biggest issue with PayPal is lack of customer service. PayPal is great when it…”
“A customer wanted to pay me with Cash App. I’ve never used Cash App before except for rewards from local coffee shops. I sent them my screen with QR code and name. When the buyer went to pay they received a message telling them I’m a scam and they should stop talking to me. How…”
“[PayPal] ★ 1/5 (v8.107.2) — I hate this stupid app”
Users express concerns about scams and security vulnerabilities within the PayPal app, alongside frustrations with intrusive advertising and difficulty accessing account balances. The experience leaves users feeling unsafe and unable to easily manage their money.
SOURCES (57)
“[PayPal] ★ 1/5 (v10.5.2) — Every thing takes 3 times longer to verify and just start and don’t even get me started on the PayPal gift cards I had 90$ lost from it and I couldn’t spend it anywhere.”
“[PayPal] ★ 1/5 (v10.5.2) — TERRIBLE! I had just opened my account and not even 3 mins later someone had signed into my account. First time using an app like this reminds me why I just stick to my bank app!”
“[PayPal] ★ 1/5 (v10.5.2) — Doesn’t show reward redemption activity. Fizzled out app at all clicks within app. Read most recent reviews and decide for yourself or believe the fake algorithm apple uses to tally score!! Features in app fail to load. Pay in 4 has glitches at checkout. App freezes way to often. No way do you need access to my email for tracking packages. Probably a snoop and sell your data scheme!!!! Credit card is not seemless in app. App very cluttered and disorganized.”
“PayPal security is good, but far from ironclad. 2FA isn't some end all, be all security measure. Especially SMS (text) based 2FA, which regardless of 2FA method chosen, is presumably the fallback. Biggest issue with PayPal is lack of customer service. PayPal is great when it works, but when it doesn't, prey one gets a good, knowledgeable call rep who is willing to go above and beyond to help. It happens occasionally, but all too often they stick to script, or worse wing it providing bad”
“[PayPal] ★★ 2/5 (v10.3.0) — Ads in notifications! Ads when I open the app! Ads when I open a new section of the app! No, I don’t want to join your crypto scams. No, I don’t need a loan with an abysmal interest rate. You’re already making money on me, so maybe leave me alone? They know you can’t turn off the stupid notification based ads without disabling useful notifications, and that’s pretty scummy. Even some of the most greedy of scams I’ve seen don’t sink that low.”
“[PayPal] ★ 1/5 (v10.2.1) — Every update seems to add another step to withdrawing your money from PayPal to your bank account.”
[PayPal] ★ 1/5 (v10.0.1) — Not a very intuitive app
“[PayPal] ★ 1/5 (v10.0.0) — Read most recent reviews and decide for yourself or believe the fake algorithm apple uses to tally score!! Features in app fail to load. Pay in 4 has glitches at checkout. App freezes way to often. No way do you need access to my email for tracking packages. Probably a snoop and sell your data scheme!!!! Credit card is not seemless in app. App very cluttered and disorganized. Rewards have no useful function in app other than showing a number.”
“[PayPal] ★★★ 3/5 (v10.0.0) — Where’s the classic PayPal? There’s even “MORE ADS” than relevant Account information on the Home page… it’s too darn busy! The whole new look needs streamlining all over again! Get it fixed properly ASAP! Now it’s absolutely a REAL MESS!”
“[PayPal] ★★ 2/5 (v8.107.2) — The app is meant to be some kind of financial online safe, you can tap to your balances/statements etc, and the pages get stuck. For such a long history of a brand, I would not expect PayPal to have such a terrible UI, respectfully.”
“A customer wanted to pay me with Cash App. I’ve never used Cash App before except for rewards from local coffee shops. I sent them my screen with QR code and name. When the buyer went to pay they received a message telling them I’m a scam and they should stop talking to me. How do I stop this from happening? submitted by /u/smechanic [link] [comments]”
“[PayPal] ★ 1/5 (v8.107.2) — Every penny I put into Pay pal was stolen usually within minutes. Even had my photo on it. Even cleaned out my debit card. I’m out now”
“[PayPal] ★ 1/5 (v8.107.2) — I don’t like paypal holding my money I don’t like them using my money to collect mote interest at the banks. I also don’t like how they never have my back as a customer . Just something else I don’t like about Elon I Guess!”
“[PayPal] ★ 1/5 (v8.107.2) — I’m attempting to send money with a note but PayPal’s app keeps suggesting icons where I’m trying to enter text. Hey PayPal, we’re adults attempting to conduct business. Save that nonsense for Instragram”
“[PayPal] ★ 1/5 (v8.107.2) — I will never recommend PayPal to anybody. I know if anything I will recommend any of the other apps out there. They deleted my account for no reason and I’ve blocked me from using it. My advice is find something else to get paid for PayPal is just absolute garbage never ever ever use PayPal”
“[PayPal] ★ 1/5 (v8.107.2) — Make an account to try and get paid for a job. Watch as it blocks your account for “suspicious activity”. Then wants your whole bank statement. There’s literally no worse money app than this.”
“[PayPal] ★★★ 3/5 (v8.107.2) — It’s difficult to access my money and even more difficult to transfer it to my bank account.”
“[PayPal] ★ 1/5 (v8.107.2) — Restricts account for no reason then u can’t do anything with a restricted account . They won’t even let you DELETE AN ACCOUNT YOU CANT USE !! I can’t take my cards off or anything this is ridiculous!”
“[PayPal] ★ 1/5 (v8.107.2) — this app is a glorified advertisement. i cant even see my balance when i first open the app. just use the paypal business app”
“[PayPal] ★ 1/5 (v8.107.2) — Your app sucks. It continuously says my ID is expired when it’s brand new. Literally 2 days old. And for this reason PayPal decides it will no longer give me any services because YOUR APP is a failure. Idiots. PayPal has nothing on cashapp and Chime”
“[PayPal] ★ 1/5 (v8.107.2) — This is by far the worst app to trust with your finances. Have been using PayPal for 15 years and it is straight garbage now. Zero buyer protection. You’ll open a dispute provide an absurd amount of detail with photo evidence and they will still side with the merchant. When you change your dispute reason, they will completely disregard any new information and deny your claim regardless. Is in cahoots with eBay. Most unethical garbage humans work here. Absolute 1”
“[PayPal] ★ 1/5 (v8.107.2) — Completely useless and a scam. Attempted to change my password and get permanently banned for “flagged activity.” Don’t bother using MFA methods; they only flag your account more. A confirmed email, phone number, passkey, & photo ID is apparently fraud. Waste of time and money. Absolute joke of a company”
“[PayPal] ★ 1/5 (v8.107.2) — This company is so bad. They lie! A bunch of teenagers work there and block your number when you have a complaint and get charged money for no reason. I set up an account, couldn’t use it to order online or send money to friends. When I called the little punk blocked me.”
“[PayPal] ★★ 2/5 (v8.107.2) — Too easy to click the wrong things. Latest update has hidden the “transfer account balance” process.”
“[PayPal] ★ 1/5 (v8.107.2) — ive made about 6 different paypal accounts and all they’ve ever done is falsely close my accounts and steal all my money. there is always errors and they cannot help you when its most important, the lack of support when your account gets warned or closed is just insane, it is pretty much impossible to get your account back even if you havent done anything wrong. i’m just forced to use it because tiktok takes nothing else.”
“[PayPal] ★ 1/5 (v8.107.2) — 1. Everyone time I receive a message from email from PayPal, it takes me to a browser and I can’t login even my app is logged in already. 2. Customers service is unbelievably difficult and dispute for a scammed transaction, the customer service agent is a super rude and unhelpful. I asked you for supervisor and he refused me. 3. I will not use PayPal any more.”
“[PayPal] ★ 1/5 (v8.107.2) — Doesn’t even pay you early Like they say they do. Then wants to hold my money for days when I was supposed to get it same day. Worst app I’ve experienced.”
“[PayPal] ★★ 2/5 (v8.107.2) — We tried transferring money into my account and they TOOK it instead. And then lied to my face about what I did and didn’t do- when I called. This app is also extremely hard to navigate and understand, I would have given it zero stars, or one star but I know a review with two stars is harder to delete. I’m not going to EVER use this app once I get my money back. Don’t do it. Do not download this app.”
“[PayPal] ★ 1/5 (v8.107.2) — This has to be the most useless and pathetic app I have ever used. Zero customer service support, a high chance you will get scammed, punch of unnecessary fees. I got scammed and they won’t give me my money back. Pathetic.”
“[PayPal] ★ 1/5 (v8.107.2) — Use at your own risk. Paypal pretends to protect your purchases, but they have proven to me that for me, that was not correct. I had a renewal on a security program that was paid through PayPal. The company charged my account through PayPal but never activated the renewal in the app. After months of not getting any response, from the company , I contacted PayPal and filed for Protection based on their guarantees. I provided them proof of payment and proof that the acc”
“[PayPal] ★ 1/5 (v8.107.2) — The app is useless now, it’s bloated with commercials and ads for products no one needs. The customer service is automated and no human will ever help you. It used to be a very safe play to do business with but now it’s another payment system with high fees and no protection. AliExpress sellers trick you into scams and PayPal works with them.”
“[PayPal] ★ 1/5 (v8.107.2) — Worse app ever , someone's payment to me got flagged and they terminated me from the app holding my money for 180 days for no fault of my own , worse experience ever and created a financial hardship”
“[PayPal] ★ 1/5 (v8.107.2) — I shouldn’t have to give my ID, SSN and home address just to make an online payment. Especially with a company with a history of struggling against fraud that would ultimately leak the information in the first place.”
“[PayPal] ★ 1/5 (v8.107.2) — Giving you money to a drunk monkey would make it easier to recover than using this app.”
“[PayPal] ★ 1/5 (v8.107.2) — I have money on my PayPal balance and it’s not letting me transfer it to my bank or spend it on apps I hate this stupid app”
“[PayPal] ★ 1/5 (v8.107.2) — Every time when I signed to Pay Pal o get lots of scammers. I don’t want to do anything with Pay Pal, I it is not safe !!!!”
“[PayPal] ★ 1/5 (v8.107.2) — By far the worst banking app i've use. Ill start with the ai. It literally feels like talking to a down syndrome special needs person they literally can't help me i asked where can i transfer my money to my cash app balance it said to go to the wallet and yada yada and i looked for the wallet for the past 9 minutes and only to find out you have to go to the paypal web to find the wallet tab just for me to can't transfer my money. and 2 when i asked my dad for $20 and”
“[PayPal] ★★★ 3/5 (v8.107.2) — Every time I open PayPal I’m greeted by advertisements instead of my money. This is a payments app, not a shopping app. It shouldn’t take multiple taps to find my balance.. which I still don’t know where it is. That’s the most important part, not if I want to “sign up for PayPal credit card! Buy now pay later!””
“[PayPal] ★ 1/5 (v8.107.2) — I had PayPal for several years, then I was being bombarded by phishing emails. PayPal did nothing. I deleted my account bc I didn’t use it anyway. Then I had to make a new account to receive $$ from another app. PayPal is all about ads for crypto, it is NOT user friendly, the app is difficult to navigate, and generally, I hate it.”
[PayPal] ★ 1/5 (v8.107.2) — On the more sketchy side of payment apps
“[PayPal] ★ 1/5 (v8.107.2) — I trusted this platform’s Goods & Services buyer protection, but my experience was extremely disappointing. I was scammed by a seller, filed a claim, provided evidence, and the seller never even responded to my messages. Despite that, the case was decided in the seller’s favor. If buyer protection cannot protect customers in situations like this, it’s hard to have confidence in the service. I expected a fair investigation and a clear explanation of the decision, but”
“[PayPal] ★ 1/5 (v8.107.2) — Absolutely terrible customer service they have nobody real you can talk to and everything is AI decision based. Do Not Trust them with your money”
“[PayPal] ★ 1/5 (v8.107.2) — DO NOT USE PAYPAL. This is the third time I have used pay in 4. They approve it and charge your bank the down payment 3 times and hold the money for 3 days. They blame the vendor and say there is nothing they can do. Fraud. Stay away use any other payment system”
“[PayPal] ★ 1/5 (v8.107.2) — I redownloaded PayPal after having not used them for years. I had to reset my password because I had forgotten it. Sent a verification to my email and gave PayPal the code. That wasn’t enough. Scanned my driver’s license and let PayPal look at my face. Did this twice and PayPal claimed it “didn’t work”. Lastly, I inputted my debit card information to match what they had on file. This “worked” but I immediately got an email that PayPal was “permanently limiting my acco”
“[PayPal] ★ 1/5 (v8.107.2) — I don’t ever leave reviews but this app is absolutely stupid I can’t believe it has as many good reviews as it does. My account went inactive for “too long” so they PERMANENTLY disabled my account due to “scamming concerns” just because I hadn’t used the app in a while. Chatted with their AI support and it told me there’s nothing I can do about my account being disabled, it’s final and can’t be changed— but told me I could delete my account and make a new account wit”
“[PayPal] ★ 1/5 (v8.107.2) — I got a credit card from PayPal. Never miss a payment or something else. They close my account for no reason and you ask what’s wrong and they never answer. Don’t use it. There’s a lots of app better.”
“[PayPal] ★ 1/5 (v8.107.2) — The customer service is so pathetic, they promise something any they don’t keep their promises, it happened with me 3 times. Very disappointed with PayPal customer service.”
“[PayPal] ★ 1/5 (v8.107.2) — I write this review after being a member of PayPal for 30 years!!!! TEMU ordered an outdoor furniture set on my behalf without my permission or request and used my PayPal account to pay for it while I was asleep at 2:30 am. I contacted PayPal immediately upon awakening after seeing the transaction and disputed the fraudulent charges of $400 to multiple PayPal representatives. I also disputed the charges at TEMU but they would not accept my dispute as long as ther”
“[PayPal] ★★ 2/5 (v8.107.2) — So confusing. I just want to see my balance and be able to easily transfer funds. It’s like trying to navigate the free Mint.com before it went away. All promos… hard to find/do what you want.”
“[PayPal] ★ 1/5 (v8.107.2) — TLDR: get a different app like Cash app. Don’t waste your time on this AI moderated garbage. I’m freshly 18 and just got my PayPal account so I could casually send money to friends. I only got to use my account a grand total of two times; sending a $5 and a $30 payment to my friend so he could make art artwork for me. Well, be it my surprise that I opened my account one day and I see a little red rectangle at the top of saying my account is permanently deactivated”
“[PayPal] ★★ 2/5 (v8.107.2) — Constantly spams you with ads for their other services to try to milk you for more money and has issues with occasionally sending the minimum amount instead of what you typed in. Would not be surprised if it is doing shady stuff to your device with how anti-consumer this app design is. Just use the website on mobile, less annoyances, smoother.”
“[PayPal] ★ 1/5 (v8.107.2) — Anyone reading this DO NOT use Paypal Credit its a total scam in how they operate with their terms and conditions. Even if you payoff the account every month you have to phone customer support "to allocate the payment to each line item purchase" otherwise they apply your payment to the balance not owed on the current statement then assess interest charges even though you paid your statement balance in full. Customer support supervisor just confirmed that I would hav”
“[PayPal] ★ 1/5 (v8.107.2) — I just don’t get this app .. once you sign up and you receive payments they automatically think you are doing business and shut down your account or hold the funds .. if I was doing business wouldn’t I have downloaded the business PayPal wouldn’t have i just made my personal account my business account ???? I’m confused I can’t even get an invoice without them saying add tracking who the hell is shipping something ? And I have people send as friends and family and the”
