PayPal users are charged incorrect amounts for split payments
15 posts across 3 communities in the last 60 days; 80% from App Store.
“its not just the fear mongering, its their fees that are devastating as it takes the % from the top”
“[PayPal] ★ 1/5 (v10.5.2) — I got scammed and PayPal didn’t do a darn thing. Do not go this route if you want to protect yourself.”
“[PayPal] ★ 1/5 (v10.5.2) — I have had good experience as a buyer with PayPal but recently started using the app for receiving online payments. Thats when they fell off the charts for me and I’ll be switching to other platforms. Tell me this: customer paid with credit card, two…”
Several users report issues with PayPal's split payment feature, where they are incorrectly charged the full amount despite agreeing to a payment plan. Users find customer support unhelpful in resolving these discrepancies.
SOURCES (18)
“[PayPal] ★ 1/5 (v10.5.2) — I got scammed and PayPal didn’t do a darn thing. Do not go this route if you want to protect yourself.”
“[PayPal] ★ 1/5 (v10.5.2) — I have had good experience as a buyer with PayPal but recently started using the app for receiving online payments. Thats when they fell off the charts for me and I’ll be switching to other platforms. Tell me this: customer paid with credit card, two transactions of equal amounts two days apart. One through Square, the other through PayPal. One went through, the other denied with a claim opened (either by accident by customer or more likely by the bank.) I had all re”
[PayPal] ★ 1/5 (v10.5.2) — Poor customer service
“[PayPal] ★ 1/5 (v10.5.2) — Stupid company has let 2 companies screw me out of my money with their poor excuse for customer service and purchase protection.”
[PayPal] ★ 1/5 (v10.5.1) — Shouldnt be able to charge you twice
“[PayPal] ★ 1/5 (v10.3.0) — I don’t know how but PayPal finds a way to make using their app more and more difficult every time I use it. It is supposed to make paying easy, a purchase that should have been completed Sunday is still an ongoing saga on Thursday. I will never use PayPal again, I’ll just straight up use anything but PayPal”
“[PayPal] ★ 1/5 (v10.3.0) — Soon as I can figure out how to get my money off here I’m deleting it”
[PayPal] ★★ 2/5 (v10.2.0) — Please show balances in the Activity areas for easier reconciliation. Thank you.
“its not just the fear mongering, its their fees that are devastating as it takes the % from the top”
“[PayPal] ★ 1/5 (v10.0.1) — Keeps charging the bank account I don’t keep money in DESPITE me verifying my preferences multiples times, resulting in overdraft fees. Gotta be the worst app I’ve ever used. Had to completely remove the account for it to stop. Insane.”
“[PayPal] ★ 1/5 (v8.107.2) — I will make a purchase and then it will be double charged with the money taken from my account with no history of the order or email. Just taking the money.”
“[PayPal] ★ 1/5 (v8.107.2) — Poor support when you’re charged by vendors that should have stopped automatically billing. Other apps are more responsive and consumer focused.”
“[PayPal] ★ 1/5 (v8.107.2) — This app could be great if it actually offered help. I have a 40 dollar purchase sitting in limbo right now whenever I try to address it - give me the product or my money back - I get no information. Before PayPal tries saying it’s the merchant, the merchant is saying it’s PayPal. I just want my money back!”
“[PayPal] ★ 1/5 (v8.107.2) — I don’t write reviews often, but the service as provided by PayPal recently has been beyond subpar. My father was recently diagnosed with stage 4 cancer, and after his diagnoses he asked me to help him with a few things and he’d pay me back for them. I, of course, agreed. When the work was done he send me the money via PayPal, and PayPal stated that the payment would be cleared on the 11th of August. The 11th came and went, and there was no payment received. I thought”
“[PayPal] ★ 1/5 (v8.107.2) — PayPal deducted all my money from my account as a fee - so that no one would steal it 🙈”