Stripe Withholds Funds and Ignores Support Requests

“[Stripe Dashboard] ★ 1/5 (v2.95.0) — As a business owner processing significant revenue through Stripe, I am extremely disappointed with how this company has handled a serious issue involving Affirm disputes. Two customers previously opened disputes that were already addressed through the proper channels. One customer was even refunded directly, and that information was communicated to Affirm. Somehow, those same disputes were reopened a second time, despite BOTH customers confirming they neve”

“[Stripe Dashboard] ★ 1/5 (v2.94.0) — Extremely limited functionality compared to what should be possible given this is a multi-hundred billion dollar company.”

“[Stripe Dashboard] ★ 1/5 (v2.94.0) — I tried for over a hour to release my funds, It refuses to give me the option leaving my funds unusable.”

“[Stripe Dashboard] ★ 1/5 (v2.93.0) — They are the absolute worst; I’d advise everyone to stay away from this piece-of-junk app. Not long ago, someone came to my business and made a purchase with their card; after leaving, they disputed the transaction, claiming the card had been used without their consent. Stripe pulled the funds from my account and refunded the customer—that’s right, the customer walked away with both the product and their money. Worst of all, even though I provided proof that”

“[Stripe Dashboard] ★ 1/5 (v2.93.0) — Not happy about the 5-7 day delay in releasing money to my account. Other Apps are much quicker. Do better.”

“[Stripe Dashboard] ★ 1/5 (v2.93.0) — Customer support is horrible and takes forever just to contact a life agent when the estimated times are like 3 minutes, also takes money forever to hit your account , I would recommend using a different app”

“[Stripe Dashboard] ★ 1/5 (v2.93.0) — Shocking how there’s not functionality on the app to transfer funds to my linked bank account, which is only possible over the web. Their response and support mentions a “pay out funds” option under balances, but this is simply not here in the latest app version.”

“[Stripe Dashboard] ★ 1/5 (v2.93.0) — Shocking how there’s not functionality on the app to transfer funds to my linked bank account, which is only possible over the web.”

“[Stripe Dashboard] ★ 1/5 (v2.92.0) — DO NOT USE THIS APP unless you to stay sick to your stomach and in a headache it is the WORST business app I have ever used. They randomly closed my account, KEPT MY MONEY and never returned an email, a message, nothing. I would NEVER use them especially if I wanted to actually make money from my business. Also, OPEN CUSTOMER SERVICE. I am extremely disappointed and frustrated and will be taking this is a higher legal matter if the refund is not made in an ap”

“[Stripe Dashboard] ★ 1/5 (v2.92.0) — If you want to have the worst possible experience with your customers, then use this application. If, on the other hand, you want to work and get paid without excuses or obstacles, look for other options! Do NOT use Stripe's services.”

“[Stripe Dashboard] ★ 1/5 (v2.91.1) — Can’t get my money transferred and the help if you follow the prompts does not match the dashboard”

“[Stripe Dashboard] ★ 1/5 (v2.92.0) — If I could rate this no stars I would. This company is fraud. It’s completely unprofessional and will WRONGFULLY HOLD YOUR FUNDS for no reason and give no explanations. My team needs to be paid and my supply house needs to be paid but they are holding over $5k worth of funds. We have never had any refunds issues, disputes made, complaints, fraud, nothing. We have done everything by the book. We work hard for our money and have nothing to show for it because t”

“[Stripe Dashboard] ★ 1/5 (v2.91.0) — This app is the pits, I thought it would be good and user friendly. But it has been a trial to get my payments deposited into my bank. I do not recommend this app. They do not have reliable customer service or live chat help. It’s like it’s run strictly by computers no humans at all. I am so upset about how this is turning out😡 I wish I could leave NO stars NOT EVEN ONE!!”

“[Stripe Dashboard] ★★ 2/5 (v2.90.3) — I’ve had Stripe for about 2 years now and in the beginning it was simple + easy to find things but now it’s a mess. I used to have access to my funds immediately and now it’s sits in “time out”, in an incoming funds status. What’s that about. I never had this before. I’m now looking all over to find tap to pay. None of my invoices display. I’m seriously considering looking for another option. This is ridiculous. Stripe when you have a good thing LEAVE IT ALO”

“[Stripe Dashboard] ★ 1/5 (v2.90.3) — The absolute worst customer support and internal support 🤮🤮 -trying to get ahold of an agent on the phone F. -putting the merchant first F. -holding your money that you add to your account to cover charge backs and refunds is about the only thing they are good at. They contradict themselves and lock you into account so they can claim that they have more clients. Fail to tell you that all your funds are in one single account with every other business workin”

“[Stripe Dashboard] ★ 1/5 (v2.90.2) — Horrible company for small businesses. Every payment my customers made through stripe was issued as a delayed deposit for one reason or another. Whether it was an invoice payment, tap to pay or pay link Stripe would tie up the funds for weeks. If you’re a small business and need quick access to payments made to you do what I did and switch to Quickbooks; no delayed deposits from day one.”

[Stripe Dashboard] ★ 1/5 (v2.90.2) — 0

“[Stripe Dashboard] ★ 1/5 (v2.89.0) — This app is a headache it’s very difficult to setup your bank account and there is no help at all.”

“[Stripe Dashboard] ★ 1/5 (v2.89.0) — Cobre unos cursos y me retuvieron el dinero y nunca me lo dieron”

“[Stripe Dashboard] ★ 1/5 (v2.89.0) — I can’t share stripe with my business partner l/wife”

“[Stripe Dashboard] ★ 1/5 (v2.88.0) — Refuses to allow me to even connect my bank automatically and manually and has kept me from moving forwards at all. Using artistree and refuses to move me forwards there in Stripe and crashes everytime I try and progress with them.”

“[Stripe Dashboard] ★ 1/5 (v2.88.0) — The new Balances screen is awful. What was the point of taking all the historical information away?”

“[Stripe Dashboard] ★ 1/5 (v2.27.1) — The absolute worst. Holding money and won’t allow me to withdraw MY MONEY because hackers got into YOUR system and were making ghost sales to check credit cards. This company has the worst customer service ever. The worst care and you can’t even use your own money. Do NOT USE Stripe. Absolutely horrible.”

“[Stripe Dashboard] ★ 1/5 (v2.27.1) — I have two transactions that have been pending for over a week. They show up in quicken but no where on the stripe app. Don’t use this app! It ties up your money in some imaginary world you can’t access.”

“[Stripe Dashboard] ★ 1/5 (v2.27.1) — Zero stars don’t waste your time go straight to square started off good then I started making way more money in sales and they put holds on large amounts of my cash flow so it affected my small business in a major negative way!”

“[Stripe Dashboard] ★ 1/5 (v2.27.1) — This company will hold and steal you money! It’s been over a year and they haven’t released over 19,000$ on my first business transaction which caused me to close my business due to the loss of this money.”