Uber drivers face passenger behavior concerns and rating issues

submitted by /u/DolpinFanWhasUp [link] [comments]

“I give riders grace ... I've never not given a rider 5 stars. If I think they don't deserve 5 stars, I shut down the app. Today was my 1st 1 star ride. I drove two young guys. We couldn't get the bluetooth to work so they put their separate devices on blast with the craziest commentary and music for the whole ride (45 minutes). Although it wasn't pleasant, I could live with it. However, what happened next shocked me. Rider rolls down the window and hocks a loogie across the stree”

“Waited 20 mins outside a store. Didn’t say anything to the massive person, took them where they were going and still got a one star. Uber is really unfair about this stuff. No one to contact smh submitted by /u/Apart-Maybe2511 [link] [comments]”

“Why? Why they gotta be dicks and make shit up then give me less than 5*. Rider reported a mechanical issue. My ass! I bust my ass to give every rider 5* service with a smile. I rent a Tesla from Hertz and there’s not a damn thing wrong with this car, nor have I had any problems. Like wtf is wrong with people? There’s no excuse for just being an asshole!🖕 submitted by /u/KungFuFightingYoda [link] [comments]”

“Took the trip on Saturday now, and went through the Uber support to try and get in touch with her, but no success. She's only been driving for Uber for about 6 months according to her profile, but if any San Antonio Uber drivers know a Naomi that drives a silver Civic, let her know I've been thinking about her, and hope she's doing well, and my daughter and I are doing great. I'm not sure how reposting works, so I'll give the TLDR version of events. My 8 year old daughter and”

“Please prioritize your health Lyft/Uber drivers I already know people are going to criticize me in this post because Reddit is very cruel but I don’t care I have to talk about this because I believe burnout is a real issue that gig drivers do not discuss enough. I currently work two jobs which include Ubreakifix five days a week generally between the hours to 10 am - 7pm and then I drive Lyft and sometimes DoorDash from 7pm to 11pm. Sometimes more hours if it’s a busy Friday or Saturday night an”

“I’ve only been driving uber for 2 months 😭😭😭 I tried to clean as much as possible but it’s rancid. What to do?? Quickly perused this sub and I see you can get some sort of cleaning reimbursement from Uber? But seems like rules have changed or something? Can someone walk me through the process? And best cleaning tips as well (not leather seats unfortunately). Thank you! submitted by /u/ThrowAwayAkana [link] [comments]”

“So some context - I have a simple assault charge from 2007. Lyft has always pulled it and never allowed me to drive, Uber never did until the new 99 year check this year. Uber pulls it now and lists it as a disqualifying charge even though it’s not on their list of disqualifying charges. 5 years, 15k trips, gone just like that. I’ve been trying to appeal it all week, just keep getting told to contact checkr, even though this isn’t a checkr issue. Anyone had something similar and managed to get b”

“Like the title says maybe 40% of my offers look like this, how on earth is this acceptable 🤔 the government and tfl need to regulate the way uber pays their drivers man. I'm unfortunately tied into a contract paying just under £1500 a month for a car until the middle of next year. How tf am I suppose to have any money for myself after expenses getting paid £14 and hour. Mate a piece of advice to anyone planning on driving for Uber just DONT, unless you have a car that qualifies thats alread”

“Look at the dates. They're months apart. They don't happen because of actual bad driving or harassment. They hit the exact moment you refuse an overloaded car, decline 10 bags of mulch, or collect a no-show fee. ​"Unsafe driving" is just the cheat code pax use to get a free ride, and "Inappropriate behavior" is what they smash when you say no. If any driver was actually doing what these reports claim, they'd be deactivated in a week. Keep your in-app audio turned”

“So been driving for like 4½yrs and this is a first. Had to stop the night and go home and clean urine out of my backseat. Of course doubtful Uber will ever compensate me anything since I cleaned it myself. Honestly though I'll take this over a giant pile of puke. submitted by /u/AdministrativeYam624 [link] [comments]”

“I am sick and tired of getting passengers that think that by accepting their trip you are their peasant. Another rider wanting me to break the law, not wearing their seatbelts, adding stops incorrectly and only telling me once I arrive at their initial drop off location and then giving me one star and saying I'm not polite because of THEIR stupidity thinking I'm gonna let more than 4 passengers inside my car. Moving forward I will be more cancel happy and the moment I see more than 4 pas”

“Some of you may remember my original post about Uber’s driver compensation. I haven’t been active on Reddit in a while because, frankly, I got tired of dealing with the negative comments, personal insults, and trolls. I welcome different opinions, but disrespect is another story. Well, here’s PART TWO! I’ve been driving for Uber since 2021, and after reviewing years of earnings statements, trip breakdowns, and deductions, my concerns about driver compensation and transparency have only grown. I’”

“I've been driving for about 11years. Technically "part time", though I do drive enough to consistently maintain platinum status in uber pro since that became a thing, so I am by no means a rookie (almost at 5k rides). I've seen a lot of changes over the years. Some good, some... "not so good". I would lump the $2500 lump sum protection under the "not so good" category. For those who are not aware, Uber bore offers a protection plan where, if you enroll, they”

“This is a screenshot from today with my Recent reports. I haven't responded to any "reports" in almost a year. The next time I get one, unless I know it was something I actually did do, I probably won't respond. I have over 3000 rides and a 4.99 star rating. I am not perfect by any means. As a matter of fact one of these reports is warranted. I accepted a trip, my last of the night and according to the offer was supposed to be 15 minutes. I was tired and fighting my tiredness a”

“Picked up this drunk ass lady, she chokes me a few seconds into the ride. I ended still finishing the ride to know where she lives , I called the police and she is probably going to jail soon. submitted by /u/gonzo_the_giant [link] [comments]”

“I have been on the fence about driving for uber for awhile now, and this subreddit makes me very much question it. The pay side of things seems worse than ever coupled with entitled passengers that hardly ever tip. I feel so sorry for some of these drivers. Then I started to wonder why so many people naively put their safety aside to drive. I started to imagine all the things that could go wrong. The fact you could have some of the sketchiest people sitting directly behind you. Anyone could pull”

“Many of my friends and now including me have been accosted during our uber trips and have been preached at by christians. Is this the new JW door-to-door sales pitch? 1 star-ing and reporting to uber. submitted by /u/General_Hotpocket [link] [comments]”

“I have had a perfect 5.0 for about 3 years now. I’ve done over 12k rides in my uber lifetime. Uber gave a quest for New Jersey. I’m normally a Pa driver but I can do both so when I saw the quest I grabbed it and went to jersey for this weekend. In 1 day I got 2 4 star reviews with no notes and a 3 star that said fast driving 🙄 my score is 99 no fast driving on any of my trips the only ding is a harsh stop. I had to someone ran a red light and almost took me out. Think I’ll just stick to Pa and”

“I miss the days of everything paying $1.17 mile I can’t even accept 90% of what they throw at me anymore because most of it isn’t even a dollar a mile. submitted by /u/TravelTaiter [link] [comments]”